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Residence Inn by Marriott Cleveland Downtown

Downtown Cleveland (1 kms from Playhouse Square)
527 Prospect Avenue East

Ranked 23 out of 30 best hotels in cleveland

7.9
350 reviews

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Room Types Available

One-Bedroom Suite
  • Max 3 Adults
    •

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    This suite features a separate living area, dining area for 2 and 2 TVs.

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    King Studio
  • Max 3 Adults
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    This Studio Suite feature a fully equipped kitchen, sofa bed, free Wi-Fi and an HDTV with app streaming services.

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    Two-Bedroom Suite
  • Max 6 Adults
    •
  • 3 Photos available
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    This Two-Bedroom Suite feature a dining and living area separate from the bedrooms and has a fully equipped kitchen, sofa bed, free Wi-Fi and an HDTV with app streaming services.

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    King Suite with Fireplace
  • Max 3 Adults
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    This suite features a fireplace, fully equipped kitchen, sofa bed, free Wi-Fi and an HDTV with app streaming services.

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    One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible
  • Max 3 Adults
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    This spacious suite comes with a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The well-equipped kitchenette has a refrigerator, a dishwasher, kitchenware and a microwave. The suite features air conditioning, a dining area, a carpeted floor as well as video games. The unit has 2 beds.

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    King Studio with Two King Beds and Sofa Bed
  • Max 6 Adults
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    The unit has 3 beds.

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    One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed
  • Max 4 Adults
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    The unit offers 2 beds.

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    One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible
  • Max 2 Adults
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    The unit has 1 bed.

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    Residence Inn by Marriott Cleveland Downtown is featured in

    Guest Ratings For This Property

    7.9
    Based on 350 Reviews
    100% verified reviews

    Comfort

    8.31

    Cleanliness

    8.32

    Value For Money

    7.67

    Facilities

    7.99

    Reviewers Mention About Residence Inn by Marriott Cleveland Downtown

    Overall, the Residence Inn by Marriott Cleveland Downtown provided a great experience with friendly front desk staff and a clean and cozy room. However, some guests mentioned issues with missing kitc (Read More)hen items and a breakfast attendant with a negative attitude. Despite these minor inconveniences, the location was convenient for nearby attractions, and one guest praised the exceptional customer service of the front desk supervisor. Another guest mentioned a disappointing room with a bad smell, but others praised the cleanliness and proximity to local amenities.

    Guest Reviews

    Gina
    young couple
    10.0
    Exceptional
    Great location - our go-to for downtown Cleveland.
    Convenient location - walk to Rocket Mortgage and other downtown locations.

    Published on 02 Jan 2024

    John
    family with young children
    1.0
    Bad
    Bad
    location.
    The staff was RUDE. The room was ridiculous to get to, having to move from floor to floor. I booked a king suite which did not look anything like the picture. We complained to get e new room and as told there was nothing left. I booked 3 adults, needing the pullout bed. There was no sheets, blanket, pillow, nothing for the pull out, I called the main desk over and over, no one answered. The room was dirty, only one trach can in the entire room. Very disappointed, will never stay there again and will tell family and friends not to stay there.

    Published on 02 Jan 2024

    Miles
    young couple
    8.0
    Very good
    Everything was fine except it being downtown and there not being anywhere to park its was either pay 42$ to park across
    Great place clean and chill
    Aint no damn parking no where

    Published on 02 Jan 2024

    Joesph
    young couple
    10.0
    Exceptional
    Relaxing
    Rooms very space full

    Published on 01 Jan 2024

    Christine
    young couple
    7.0
    Good
    Very nice hotel. Location was the best.
    Great location. Comfortable bed. Clean.
    TV didnt work. Bedside light wouldnt work.

    Published on 24 Dec 2023

    Konopa
    family with young children
    8.0
    Very good
    Our stay
    We loved the location and the staff.
    Could have been cleaner. There were crumbs on the stove top Very large stain on the carpet. No coffee pot Dishwasher seemed to be an afterthought. Overall hotel needs some updates. Common areas were clean and breakfast was good and had exceptional staff. We did have a great time in Cleveland

    Published on 24 Dec 2023

    Carol
    group
    7.0
    Good
    Good
    My only issue was the bathroom. Apparently a worker used it, had some gastrointestinal issues, and left , uh residue in the toilet. Very disgusting to see that. However,housekeeping did come very quickly to clean. I was offered points or a discount off of the room. Im waiting to see how much the discount was because I wasnt told. But since it is the holiday, Ill give it time.

    Published on 24 Dec 2023

    Chris
    family with young children
    10.0
    Exceptional
    Great time, walked to Rocket Morgatage Field House, walked to dinner. Beautiful room!
    Beautiful location.

    Published on 24 Dec 2023

    Waymon
    family with young children
    8.0
    Very good
    Very good
    Location and comfortable
    I would have stay longer if it was a rate that fit extended stay

    Published on 16 Dec 2023

    Hamza
    family with young children
    3.0
    Poor
    Disappointed about my stay there was not happy
    Staff was nice
    It was not clean at all

    Published on 15 Dec 2023

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    Top Facilities

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    bar

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    All Facilities for Residence Inn by Marriott Cleveland Downtown

    Category Facilities
    Activities Happy hour.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet, Additional toilet, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Carpeted, Iron, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Dishwasher, Refrigerator, Snack bar, Dining area, Microwave, Kitchenware, Grocery deliveries, Kid-friendly buffet, Kitchenette, Bar.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Laundry, Dry cleaning.
    Media & Technology Streaming service (like Netflix), Radio, Cable channels, Video games, Telephone.
    Services & Extras Key access, Key card access, Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Pets allowed, Parking, Parking on site.
    Transport Accessible parking, Parking garage.
    Pool and wellness Fitness centre, Fitness.

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