The staff is not helpful, they were not even able to call a taxi, the beach is a mess, the hotel is the only establishment in the area but they dont even try to keep it clean. Garbage and street sellers everywhere. There are not enough sun beds for everyone, so people are getting up at 6 a.m. to fight for a place. The area of the hotel is very very small, it is overcrowded and very loud. Children are not welcome, there is nothing to do for them, some areas are restricted to adults only. The staff is extremely unkind and unhelpful, especially towards children. They hurt our feeling on multiple occasions and just started arguing with us because they didnt want to help or answer or questions. We were refused a towel at 6:30 PM because the pool closed at 8 PM and he said it was closing so we didnt need a towel. The receptionists were extremely unhelpful and mean. After inquiring about a topic the reception staff barely gave an answer and after we left with frustration they started laughing at us. Very uncomfortable and disrespectful experience.
When trying to escape the disgusting hotel premises and go to the beach you are immediately met and harassed by street vendors that the hotel openly welcomes.
Everything is far too complicated and there are too many rules that make no sense and make your vacation stressful.
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