Royal Palm Hotel & Apartments by BON Hotels, Durban, South-Africa

About Royal Palm Hotel & Apartments by BON Hotels

Located within 1 km of Gateway Mall, Wavepark Gateway and many more interesting and popular attractions of the city, Royal Palm Hotel offers an excellent location for the guests to explore the city to its fullest. Featuring an outdoor dining area, a terrace, a well maintained garden designed with water features and spacious accommodations equipped with private balcony, comfortable bed and several modern facilities.

Top Facilities

parking

bar

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Check Room Options And Availability

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Executive King Suite

Max 2 Adults

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Guests can make meals in the kitchenette that is fitted with a refrigerator, a microwave and an electric kettle. The spacious twin/double room offers air conditioning, a seating area, a terrace with an inner courtyard view as well as a private bathroom featuring a bath.

Two-Bedroom Penthouse Suite

Max 4 Adults

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This spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which features an electric kettle, is available for cooking and storing food. This air-conditioned suite features a dining area, a flat-screen TV with satellite channels a seating area and a balcony. The unit offers 3 beds.

Executive Twin Suite

Max 2 Adults

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The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle.

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Location & Nearby Places

Umhlanga (15.5 Km from city center)

6-8 Palm Boulevard, Umhlanga Ridge

15 Nearby Attractions

Japanese Garden

8.4 km

Beachwood Mangroves Nature Reserve

9.7 km

Blue Lagoon Beach Durban

10.2 km

Umgeni River Bird Park

10.5 km

Moses Mabhida Stadium Swing

12.2 km

Mitchell Park

12.4 km

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All Facilities for Royal Palm Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Beach, Golf course (within 3 km).
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Refrigerator, Electric kettle, Microwave, Restaurant, Breakfast in the room, Kitchenette, Packed lunches, Fruits, Dining area, Room service, Bar.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Laundry.
Services & Extras	Towels, Linen, Wake-up service.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Reception services	Concierge service, 24-hour front desk, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Steam room, Fitness centre, Spa facilities, Spa and wellness centre.
Transport	Accessible parking.
Outdoor & View	Terrace, Inner courtyard view, Balcony.

Guest Ratings For This Property

8.1

Based on 3685 Reviews

100% verified reviews

Comfort

8.65

Cleanliness

8.55

Value For Money

8.4

Facilities

8.25

Guest Reviews

Kumalpersad

young couple

10.0

Exceptional

Dovan

Room is amazing, and food served at our room was delicious, staff can't remember name of waiter was extremely helpful even suggesting drinks great I would love staying here for longer period of time.

It seemed the room was great but found that either the room was not vacuumed of some sort cause there was alot of dust on the floors also being a carpet is was noticeable, I was on my 10 year anniversary I did not want to escalate anything and lose the precious time with my wife.

Published on 04 Jan 2024

Alexander

solo traveller

6.0

Pleasant

Great location with easy access to Gateway Mall and Oceans Mall. From the latter its a 5 min walk to beach.

This was my second time staying here. First experience was great, but this time round it was poor. Had to request room change at first as first room was musty with strong smell of deodorant to cover up smell of cigarette smoke. The staff at reception could also be more attentive. Apart from being on their phones or chatting among themselves, the phones go unanswered when you call from room. With my room overlooking reception I would call and leave call ringing and go out to check the phone ringing but no one answering. Service from housekeeping is very slow.

Published on 04 Jan 2024

Louise

review category business travellers

9.0

Superb

Convent for a quick work stay

Conveniently located

Breakfast was disappointing and cold

Published on 02 Jan 2024

Rayhaan

young couple

6.0

Pleasant

Big and spacious room. Clean Microwave and fridge Dstv Spacious parking Great location

Horrible gym, no weights or bench. The rooms are old, need new furniture and interior design. Give more bath towels, have to beg housekeeping for towels.

Published on 02 Jan 2024

Anita

family with young children

8.0

Very good

It was okay, not great but okay.

The rooms are spacious and very clean.

Staff was not very informative. At check-in they did not offer details about breakfast times, location of amenities, etc. They just gave over the keys and told us where the stairs were. I didn't find this very welcoming. We also had issue with a leaking aircon, it was resolved quite quickly but again interaction with staff on the matter was not the best hospitality. It almost always felt like we were bothering them. Restaurant was good but dinner service is a bit slow, waiting a long time for menus and then for drinks.

Published on 01 Jan 2024

Debbie

young couple

9.0

Superb

Lovely stay at the Royal Palms

Lovely size room. Comfortable bed. Nice bathroom. Liked having a microwave and fridge.

The aircon in the room was not effective. Could not feel it.

Published on 31 Dec 2023

Ali

young couple

3.0

Poor

not value for money

expensive breakfast staff was unable to serve you in the room , the room has standard sockets , if you are from Asia they wont provide socket to recharge your phone or laptop computer. event they dont bother to understand your point of view. the janitorial staff started knocking your door from 0830 hrs to clean the room means you should checkout.

Published on 28 Dec 2023

Sharma

young couple

10.0

Exceptional

The cleanliness

Published on 28 Dec 2023

Siphumelele

young couple

4.0

Disappointing

fair

location

The linen was not ironed i have pictures too

Published on 28 Dec 2023

Alicia

young couple

9.0

Superb

Couple's getaway in Umhlanga

The executive suite was great value for money. The room was spacious, clean, and comfortable. The staff were friendly and professional, especially the staff at the Royal Palm Spa. We had an exceptional time at the spa. I loved that the hotel is conveniently located and we could easily walk across the road to Gateway mall. The hotel building had sufficient undercover parking, and there was security situated at the entrance to the hotel in the evening, so we felt safe walking back to the hotel at night.

The kitchenette in the executive suite was very neat and conveniently fitted with microwave, kettle and fridge. Unfortunately, crockery and glassware were not provided in the kitchen, but you can request these items from the restaurant.

Published on 28 Dec 2023