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Royal Palm Hotel & Apartments by BON Hotels

Umhlanga (0 kms from )
6-8 Palm Boulevard, Umhlanga Ridge - Show on map

Ranked 14 out of 50 best hotels in durban

8.1
3707 reviews

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About Royal Palm Hotel & Apartments by BON Hotels

Located within 1 km of Gateway Mall, Wavepark Gateway and many more interesting and popular attractions of the city, Royal Palm Hotel offers an excellent location for the guests to explore the city t (Read More)o its fullest. Featuring an outdoor dining area, a terrace, a well maintained garden designed with water features and spacious accommodations equipped with private balcony, comfortable bed and several modern facilities.

Room Types Available

Executive King Suite
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Guests can make meals in the kitchenette that is fitted with a refrigerator, a microwave and an electric kettle. The spacious twin/double room offers air conditioning, a seating area, a terrace with an inner courtyard view as well as a private bathroom featuring a bath.

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    Two-Bedroom Penthouse Suite
  • Max 4 Adults
    •

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    This spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which features an electric kettle, is available for cooking and storing food. This air-conditioned suite features a dining area, a flat-screen TV with satellite channels a seating area and a balcony. The unit offers 3 beds.

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    Executive Twin Suite
  • Max 2 Adults
    •

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    The spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this twin room also provides a safe deposit box, an electric kettle and a flat-screen TV with satellite channels.

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    Family Two-Bedroom Suite
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Featuring a balcony, this suite also provides air conditioning, a seating area and a flat-screen TV with satellite channels. The unit offers 3 beds.

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    Three-Bedroom Penthouse Suite
  • Max 5 Adults
    •
  • 2 Photos available
    •

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    This spacious suite is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Featuring a balcony, this suite also offers air conditioning, a seating area and a flat-screen TV with satellite channels. The unit offers 4 beds.

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    Deluxe Double Studio
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The spacious studio offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

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    King Room - Disability Access
  • Max 2 Adults
    •

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    The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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    Guest Ratings For This Property

    8.1
    Based on 3707 Reviews
    100% verified reviews

    Comfort

    8.67

    Cleanliness

    8.58

    Value For Money

    8.44

    Facilities

    8.29

    Guest Reviews

    Kumalpersad
    young couple
    10.0
    Exceptional
    Dovan
    Room is amazing, and food served at our room was delicious, staff can't remember name of waiter was extremely helpful even suggesting drinks great I would love staying here for longer period of time.
    It seemed the room was great but found that either the room was not vacuumed of some sort cause there was alot of dust on the floors also being a carpet is was noticeable, I was on my 10 year anniversary I did not want to escalate anything and lose the precious time with my wife.

    Published on 04 Jan 2024

    Alexander
    solo traveller
    6.0
    Pleasant
    Pleasant
    Great location with easy access to Gateway Mall and Oceans Mall. From the latter its a 5 min walk to beach.
    This was my second time staying here. First experience was great, but this time round it was poor. Had to request room change at first as first room was musty with strong smell of deodorant to cover up smell of cigarette smoke. The staff at reception could also be more attentive. Apart from being on their phones or chatting among themselves, the phones go unanswered when you call from room. With my room overlooking reception I would call and leave call ringing and go out to check the phone ringing but no one answering. Service from housekeeping is very slow.

    Published on 04 Jan 2024

    Louise
    review category business travellers
    9.0
    Superb
    Convent for a quick work stay
    Conveniently located
    Breakfast was disappointing and cold

    Published on 02 Jan 2024

    Rayhaan
    young couple
    6.0
    Pleasant
    Pleasant
    Big and spacious room. Clean Microwave and fridge Dstv Spacious parking Great location
    Horrible gym, no weights or bench. The rooms are old, need new furniture and interior design. Give more bath towels, have to beg housekeeping for towels.

    Published on 02 Jan 2024

    Anita
    family with young children
    8.0
    Very good
    It was okay, not great but okay.
    The rooms are spacious and very clean.
    Staff was not very informative. At check-in they did not offer details about breakfast times, location of amenities, etc. They just gave over the keys and told us where the stairs were. I didn't find this very welcoming. We also had issue with a leaking aircon, it was resolved quite quickly but again interaction with staff on the matter was not the best hospitality. It almost always felt like we were bothering them. Restaurant was good but dinner service is a bit slow, waiting a long time for menus and then for drinks.

    Published on 01 Jan 2024

    Debbie
    young couple
    9.0
    Superb
    Lovely stay at the Royal Palms
    Lovely size room. Comfortable bed. Nice bathroom. Liked having a microwave and fridge.
    The aircon in the room was not effective. Could not feel it.

    Published on 31 Dec 2023

    Ali
    young couple
    3.0
    Poor
    not value for money
    expensive breakfast staff was unable to serve you in the room , the room has standard sockets , if you are from Asia they wont provide socket to recharge your phone or laptop computer. event they dont bother to understand your point of view. the janitorial staff started knocking your door from 0830 hrs to clean the room means you should checkout.

    Published on 28 Dec 2023

    Sharma
    young couple
    10.0
    Exceptional
    Exceptional
    The cleanliness

    Published on 28 Dec 2023

    Siphumelele
    young couple
    4.0
    Disappointing
    fair
    location
    The linen was not ironed i have pictures too

    Published on 28 Dec 2023

    Alicia
    young couple
    9.0
    Superb
    Couple's getaway in Umhlanga
    The executive suite was great value for money. The room was spacious, clean, and comfortable. The staff were friendly and professional, especially the staff at the Royal Palm Spa. We had an exceptional time at the spa. I loved that the hotel is conveniently located and we could easily walk across the road to Gateway mall. The hotel building had sufficient undercover parking, and there was security situated at the entrance to the hotel in the evening, so we felt safe walking back to the hotel at night.
    The kitchenette in the executive suite was very neat and conveniently fitted with microwave, kettle and fridge. Unfortunately, crockery and glassware were not provided in the kitchen, but you can request these items from the restaurant.

    Published on 28 Dec 2023

    Location & Nearby Places

    Umhlanga (15.5 Km from city center)

    6-8 Palm Boulevard, Umhlanga Ridge - Show on map

    15 Nearby Attractions

    Japanese Garden

    8.4 km

    Beachwood Mangroves Nature Reserve

    9.7 km

    Blue Lagoon Beach Durban

    10.2 km

    Umgeni River Bird Park

    10.5 km

    Moses Mabhida Stadium Swing

    12.2 km

    Mitchell Park

    12.4 km

    Mini Town Durban

    12.6 km

    SunCoast Casino

    12.7 km

    Ansteys Beach

    13.8 km

    Durban Beach Front Promenade

    13.8 km

    Hollywoodbets Kingsmead Stadium

    14.2 km

    Golden Mile

    14.8 km

    Durban Botanical Gardens

    14.9 km

    Durban Natural Science Museum

    15.4 km

    Victoria Street Market

    15.5 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Beach

    Concierge service

    Food

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