During our weeklong trip to Bali, my wife and I decided to spend a few days in Ubud. Encouraged by a friend's recommendation and the hotel's impressive 8.5 out of 10 rating in reviews, I booked a 4-day, 3-night stay. However, upon arriving at the hotel on the 4th day, I quickly realized something was amiss. The dimly lit surroundings and the considerable distance to our villa, coupled with my wife's leg surgery and need for a closer room, set a disappointing tone.
To make matters worse, various issues unfolded during our stay:
1. Every wooden door and bed emitted eerie noises.
2. Closing bathroom doors proved to be a challenge.
3. Dirty shampoo and soap bottles rendered them unusable.
4. Hot water was a joke.
5. The bathtub provided little amusement.
6. Constant dog barking disrupted our nights, blending with the early morning symphony of dogs and birds.
7. Daytime brought the unwelcome noise of renovation drilling, hindering any chance of enjoying the surroundings.
Despite reaching out to booking.com for assistance and deciding to cancel the remaining two days, the hotel's management remained uncooperative. Delayed responses led to a spike in alternative hotel prices. This experience marred a day of our seven-day trip, causing a loss of both time and money. Regrettably, I cannot recommend this hotel given its shortcomings and the significant impact on our overall vacation experience.
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