We had a wonderful stay and experience in the hotel Saraca Lucknow (Lebua until 31st of December). This heritage property holds a great history as it used to be the house of Nawabs. We were immediately transported back in time and could really feel the spirit of Lucknow.
The room was nice, clean and the bed was really soft and comfortable.
But what made our experience truly unique was the hotel staff; everyone was smiling, friendly, polite and very helpful. At the reception, both Abdulla and Gulafsha made sure we had a smooth check in and check out, they replied to all our queries and even gave us some recommendations about the city.
Last but not least, the food and the Azrak restaurant staff. We booked last minute a table for New Years. The live music was great and we were gifted with New Year Eve accessories. Thumbs up for the whole organization. The buffet was delicious and we had the pleasure to meet the Chef Manish who took time for us. His hospitality and care were very much appreciated, the food was outstanding, excellent, and we can not thank him enough for his time and kindness.
At the service, special thanks to Arman and Pramod who took very good care of us during the whole evening at the next day during breakfast.
To sum up our experience, this property and its amazing restaurants really is a hidden gem in Lucknow, and shines especially thanks to its wonderful staff and history. It is still a bit underrated so we can only recommend our fellow travelers to visit this place
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