Sercotel Sorolla Palace, Valencia | Photos, Reviews & Deals @Holidify

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Room Types Available

Double or Twin Room

Max 2 Adults

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This bright, air-conditioned room offers free Wi-Fi and flat-screen satellite TV.

Junior Suite

Max 2 Adults

2 Photos available

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This spacious, air-conditioned junior suite has a separate lounge area. It offers free Wi-Fi and flat-screen satellite TV. There are also large windows offering pleasant views.

Superior Double Room

Max 3 Adults

1 Photo available

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This more spacious, air-conditioned room offers free Wi-Fi and flat-screen satellite TV.

Sercotel Sorolla Palace is featured in

50 Best Hotels In Valencia

$ 50 onwards

50 Luxury Hotels In Valencia

$ 63 onwards

Guest Ratings For This Property

8.3

Based on 8711 Reviews

100% verified reviews

Comfort

8.75

Cleanliness

8.74

Value For Money

8.02

Facilities

8.39

Reviewers Mention About Sercotel Sorolla Palace

One guest had a pleasant stay with a comfortable room but felt the breakfast area and gym needed renovations. Another guest had a perfect experience with helpful and professional staff, clean rooms, (Read More)and a great breakfast. One guest liked the spacious room and indoor pool, but noted the lack of clothes hangers. Overall, the hotel's location and facilities were praised, with some areas for improvement mentioned.

Guest Reviews

Teodora

family with young children

8.0

Very good

Pool water was cold and the breakfast was not variety.

Published on 03 Jan 2024

Christine

young couple

8.0

Very good

Clean room, good amenities, friendly staff, good location

It was a stunning hotel

Complimentary coffee would have been nice.

Published on 02 Jan 2024

Phil

group

5.0

Passable

our first room smelled like cigarettes and the other room they switched us into smelled like poop. The jacuzzi was broken. the heat was broken (but they fixed it)

Published on 02 Jan 2024

Steven

family with young children

10.0

Exceptional

Very happy. Would use again.

Clean, big rooms, that were very quiet.

Published on 01 Jan 2024

Priti

family with young children

7.0

Good

Okayish! Breakfast, bed and location.

Location - can hit the main roads out from Valencia for day excursion in 5 minutes and not far from centres bustle. Had good restaurants around.

Staff! Rooms were average.

Published on 01 Jan 2024

Louise

young couple

9.0

Superb

It was the perfect location as we were going to a show 50 yards away

We didn't want breakfast, but we would have liked a coffee . The coffee shop doesn't open until 10 ,which is too late for us. There was a nice cafe a short walk away ,so no major issue.

Published on 30 Dec 2023

Alexander

young couple

7.0

Good

Breakfast was very good. The room was nice and quiet.

The shower was not easy to use.

Published on 27 Dec 2023

Valentina

young couple

7.0

Good

Beautiful view from the 14th floor. Bed big and comfortable. Good breakfast. Good sauna and free.Bus stop just on the corner. Many bars and restaurants are nearby.

The room needs updating. Shabby furniture. Bathrobes and slippers are provided for those who order Superior is shame. The pool is located outside the hotel building, although it is covered.

Published on 27 Dec 2023

Vladimir

young couple

6.0

Pleasant

Location

There were not enough basic things in the room, such as slippers. The bathroom kits were only for one person, although the room was booked for two. They asked for extra money for the use of wine glasses in the room. Strange

Published on 18 Dec 2023

Kalinina

solo traveller

4.0

Disappointing

My opinion of the hotel stay is negative. I am disappointed and depressed by this service. It's not the first time I

The view from the window, good food.

- There were no slippers or bath robes in the room, although the room was booked for 2 people. I asked for 2 pairs of slippers and bathrobes - I got 1 bathrobe less. - The water in the bathroom sink was standing and not draining, so it splashed on my face or hands. - There is no access to free water in the room, you have to buy it (or do you think it's enough to keep 2 little bottles of 0.3 in the minibar?) - There is no way to drink tea or coffee in the room, and coffee in the lobby costs 4 euros (I paid for it, but this is a collection of people's tributes). - I didn't get a discount at the reception when I told them I was staying alone and not with my boyfriend. - I didn't receive a single gift or compliment from the hotel on my birthday. - Most of the staff don't speak any English, which made it difficult to communicate. - The staff are not trained to speak, but will turn around and leave if you start to speak to them in English. Did I not pay enough to be treated like this? - I did not receive 5% from the partnership with Booking and Wizzair, even though I wrote about it in my message to you! If you didn't understand what we were talking about, or didn't support such a promotion, you should have written about it, not left a message with no reply.

(Read More)

Published on 16 Dec 2023

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Toilet, Bidet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Sofa bed, Heated pool, Air conditioning, Pool cover, Wardrobe or closet, Desk, Shallow end, Seating Area, Safety deposit box, Heating, Extra long beds (> 2 metres), Socket near the bed, Hardwood or parquet floors.
Food & Drink	Wine/champagne, Electric kettle, Snack bar, Minibar, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, Wireless Internet, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers.
Media & Technology	TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Solarium, Outdoor pool, Fitness/spa locker rooms, Outdoor pool (seasonal), Swimming pool, Indoor pool (seasonal), Public Bath, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
Transport	Accessible parking, Parking garage.
Outdoor & View	City view, Terrace, Landmark view, View.

Sercotel Sorolla Palace

Check Room Options And Availability

Room Types Available

Sercotel Sorolla Palace is featured in

Guest Ratings For This Property

Reviewers Mention About Sercotel Sorolla Palace

Guest Reviews

Teodora

Very good

Very good

Christine

Very good

Clean room, good amenities, friendly staff, good location

Phil

Passable

Passable

Steven

Exceptional

Very happy. Would use again.

Priti

Good

Okayish! Breakfast, bed and location.

Louise

Superb

Superb

Alexander

Good

Good

Valentina

Good

Good

Vladimir

Pleasant

Pleasant

Kalinina

Disappointing

My opinion of the hotel stay is negative. I am disappointed and depressed by this service. It's not the first time I

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