October 2023
Hotel staff were generally friendly and helpful. However the hotel needs rather serious improvements.
1. First room had bedbugs. Happens I suppose to the best hotels and to be fair they moved me to another room, far away that appears to have been clear.
However they did nothing for me for what will now cost me time and energy (electricity) to wash & dry all clothes as hot as possible and sanitise bags etc.
So not happy with customer service.
2. Hotel is shabby and needs serious updating to justify its very high price. An indication of the last time the hotel was updated is the fact that there are no bedside power points which mean that those of us who use phones as alarms have to get out to the table (there are enough there). This perhaps gives an indication of the last time the place was refurbed late 1990s early 2000s.
Rendering coming off the hotel outside near the entrance gives an indication of this. See photo, lower left.
3. Rooms were not very clean. Bathrooms a bit grubby.
4. Breakfast reminds me of state owned hotels in former soviet republics. Very bleak.
Tip: Avoid the hotel until they refurb it or drop prices by at least half to the 50-60/ night range or below.
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