Sheraton Centre Toronto Hotel, Toronto, Canada | Photos, Reviews & Deals @Holidify

About Sheraton Centre Toronto Hotel

Nestled in the heart of downtown Toronto, Sheraton Centre Toronto Hotel offers a prime location for both business and leisure travelers. In the midst of the busy city, the hotel offers a tranquil escape with its contemporary and chic atmosphere. The hotel's guests can take use of the free airport shuttle service, the indoor/outdoor pool, the fine restaurant, and foreign cuisine. Sheraton Centre Toronto Hotel is the best spot to stay for an unforgettable trip to Toronto because it is close to popular sites like the CN Tower and the Royal Ontario Museum.

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Guest room, 1 Queen

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest room, 2 Queen beds

Max 4 Adults

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Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Guest Room, 1 King

Max 2 Adults

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Location & Nearby Places

Toronto City Centre (0.2 Km from city center)

123 Queen Street West

8 Nearby Attractions

Hockey Hall of Fame

0.7 km

Ripley's Aquarium of Canada

1.0 km

CN Tower

1.0 km

St. Lawrence Market

1.1 km

Royal Ontario Museum

2.0 km

Toronto Islands

2.6 km

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All Facilities for Sheraton Centre Toronto Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Lower bathroom sink.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Free toiletries, Hairdryer, Sauna, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Fold-up bed, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors, Heated pool, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Children's high chair, Room service, Refrigerator, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	iPod dock, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Common areas	Sun terrace, Garden.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Pets allowed.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Outdoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs.
Outdoor & View	Terrace, City view, Balcony, Garden view.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 2524 Reviews

100% verified reviews

Comfort

8.69

Cleanliness

8.65

Value For Money

7.33

Facilities

8.25

Guest Reviews

Mykola

family with young children

8.0

Very good

Overally very nice choice

nice location great facility friendly stuff proximity to all attractions

no such

Published on 05 Jan 2024

Beverly

family with young children

10.0

Exceptional

Sheraton -Simply The Best!

Sheraton -Simply The Best! Amazing staff, beautiful atmosphere with a variety of backgrounds, fantastic amenities inside our room, perfect location to stay and get around to events and visit sites (celebrated my 60th birthday) and was graciously upgraded by Steven. We had a fantastic view of the Nathan Phillips Square for 2 nights. We arrived 3 hours early and was allowed to check in immediately with my autistic-adult son. We were loaned a small microwave; which made everything perfect and exceptional! We ate at the CF Eaton Centre which is in walking distance. We also walked to the St.Lawrence Market; along with the CN Tower and the Ripley's Aquarium (next to each other). This was my first time going to these 3 sites (my bucket list). Our beds were too comfortable. I could have just stayed in bed for two days and just watch tv and admire the view outside. We were there on rainy and foggy days.

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Loved the amazing hotel and the location but be prepared for the bells that chimes on the hour -the Old City Hall Clock Tower (60 Queen St.). I personally got use to them on the 2nd night as our beds were much too comfortable; felt like sleeping on a cloud.

Published on 03 Jan 2024

Marlene

review category business travellers

8.0

Very good

Great location for visiting Toronto!

I love that its located right in the middle of attractions and activities. The Toronto sign and City Hall are just across the street. Eaton Centre and Union Station are within walking distance. I enjoyed the breakfast with a variety of food to choose from.

The cleaning crew was not as attentive as youd expect from a 4-star hotel. My room was cleaned but the used glasses were left behind. The eating area isnt big enough to accommodate the number of guests that come for breakfast. I would expect that this is something that should have been long considered.

Published on 03 Jan 2024

Ngoc

family with young children

10.0

Exceptional

Good location

Published on 02 Jan 2024

Roberto

family with young children

10.0

Exceptional

Everybody works for your wellbeing

The Hotel is very well localized and all the support from staff was amazing. The view of the room that we got was amazing and the facilities were very well available.

The TV software presented some problems like I could not connect a video game in HDMI port and the mobile key works only on Elevator not to open the room door.

Published on 02 Jan 2024

Roy

group

6.0

Pleasant

We managed to have fun even with the accommodations.

Location is great. Not right downtown but close enough to everything. View was great. Staff were awesome.

The room was pretty run down. No ventilation at all, not even exhaust in the washroom. One of the elevators is very loud, we thought it was a street car going by the window at first. Shower started to back up after first night. So gross was the phlegm in pool when we were swimming. That was slightly traumatic. No staff around that area or Im sure they would have handled it as they were great. Property needs work over all. It does have a decent gym if thats your thing.

Published on 01 Jan 2024

Navid

family with young children

10.0

Exceptional

Excellent location, clean, great staff

Noise from other rooms

Published on 01 Jan 2024

Nauka

family with young children

5.0

Passable

Poor food and beverages

We stayed for three days and the room and washrooms are clean and spacious. we enjoyed our stay but when it comes to breakfast which is included in our stay was very disappointing. There is no buffet and we need to stay with our children in the line for long period of time until we find a place to sit.this happened all three days when we went to breakfast even when we were there on time. Even though we got a table it is very disappointing to say that in the menu there were very less to select from the menu and on some days the juice we ordered were out of stock. Please consider this matter and I suggest you all to expand this dining area and if possible arrange buffet breakfast for the guests. Actually comparing to Queensland Australia Sheraton , this is very poor service, food also not tasty as well. We disappointed about our stay because of food and table cleaning it is very stinky.

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Published on 30 Dec 2023

Andrea

family with young children

8.0

Very good

Everything was just easy. From checking in, to getting places, all staff super friendly.

Great Location.

Published on 30 Dec 2023

Sarah

family with young children

8.0

Very good

Everything other than the below items, everything was good.

Pool was freezing, not an enjoyable experience. Need better heating in the indoor area of the pool. Usually, when we go to a hotel, we love to spend time in the pool area to relax. Our room was much too warm, unable to decrease the temp in the room. When turned off heating, the room got much warmer. My whole family was very uncomfortable due to the temperature of the room.

Published on 29 Dec 2023