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About Sheraton Melbourne Hotel
The Sheraton Melbourne Hotel is a luxurious 5-star hotel located in the heart of Melbourne. The hotel offers a range of amenities including a parking facility, restaurant, fitness center, garden, bus (Read More)iness center, and laundry service. The hotel features a heated pool, spa and wellness center, and massage services for ultimate relaxation. The hotel's prime location allows easy access to nearby landmarks and attractions. The Sheraton Melbourne Hotel provides a clean, modern, and comfortable stay with top-notch service and convenience.
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The double room has carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The double room features carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
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Grand Deluxe Larger King Room with Garden View - High Floor
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
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Grand Deluxe Larger Room with Two Double Beds and Garden View - Corner Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
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Executive One-Bedroom King Suite with Terrace and City View
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with city views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
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Federation One-Bedroom King Suite with Terrace and City View
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with city views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
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Larger Treasury One-Bedroom King Suite with Garden View
This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
The air-conditioning was either freezing or too hot, and could not control ourselves
Published on 05 Jan 2024
Glen
young couple
7.0
Good
Good
Good location
It said I had city views but my only view was of mcg
Published on 05 Jan 2024
Charmaine
young couple
7.0
Good
Relaxing. But the pool was still a struggle for my husband to get in and out of. Steps too big
Loved the location and they staff were more than happy to help
The bed was a bit hard and I would have liked another pillow and blanket in the room
Published on 03 Jan 2024
Hiromi
family with young children
9.0
Superb
Nice hotel
Bed was very comfortable.
Location was good.
We walked and catch tram very easily.
Swimming pool was nice, water was nice and warm, although the temperature was lowered next day.
Published on 02 Jan 2024
Morel
young couple
2.0
Very poor
late check in spoilt the experience
Its a nice hotel
Room wasn't available or check in until after 5pm and this wasn't communicated well at all
Published on 02 Jan 2024
Sam
group
6.0
Pleasant
Pleasant
Poorly organised with no structure to arranging your breakfast. No natural flow to obtaining breakfast
Parking was clunky and expensive for having the car parked elsewhere.
Published on 01 Jan 2024
Stephen
review category business travellers
9.0
Superb
GOOD VIBES AND GREAT SERVICE AT A MODERN UP TO DATE HOTEL
SMART HOTEL IN GOOD LOCATION WITH EVERYTHING YOU NEED. STAFF ARE A HAPPY AND ATTENTIVE CREW THAT WENT OUT OF THEIR WAY TO MAKE THE STAY 5 STAR
PARKING OUT FRONT WAS DIFFICULT IN THE RAIN AS BUSY ROAD AND NO OUTSIDE STAFF TO ASSIST WITH THE CAR
Published on 30 Dec 2023
Rashed
young couple
10.0
Exceptional
Happy about everything the staff are so kind and helpful
Clean comfortable
All good
Published on 30 Dec 2023
Kate
young couple
4.0
Disappointing
We wouldnt stay here again which is unfortunate because the staff were great.
The staff were lovely
The sheets didnt fit the bed which meant our feet were on the mattress which was unhygienic.
We paid extra for a city view and looked out to 2 buildings and air conditioning (if you dont have a view, thats fine but dont say you do).
Published on 29 Dec 2023
Mark
family with young children
10.0
Exceptional
Quality and easy experience as expected.
Clean in all aspects. Great indoor pool. Room sizes were large.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour, Golf course (within 3 km).
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift.
Sofa, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
Food & Drink
Wine/champagne, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Refrigerator, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General
Parking, Private parking, Parking on site, WiFi available in all areas.
Physical distancing
Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Pool and wellness
Steam room, Massage, Beauty Services, Light therapy, Indoor pool (all year), Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Foot bath, Manicure, Back massage, Waxing services, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Massage chair, Hand massage, Sun loungers or beach chairs.
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