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Hotel

Sheraton Raleigh Hotel

Downtown Raleigh (0 kms from Raleigh Convention Center)

Ranked 8 out of 13 Resorts In Raleigh

7.8
(173 reviews)

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Top Facilities

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Traditional, Guest room, 1 King

  • Max 3 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Traditional, Guest room, 2 Double

  • Max 4 Adults
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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

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    Club lounge access, Guest room, 1 King, High floor

  • Max 3 Adults
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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

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    Club lounge access, Guest room, 2 Queen, High floor

  • Max 4 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

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    Club lounge access, Executive Suite, 1 King, Sofa bed

  • Max 3 Adults
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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    All Facilities for Sheraton Raleigh Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property.
    Accessibility Toilet with grab rails.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Fold-up bed, Sofa bed, Air conditioning, Heating, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Iron, Safety deposit box.
    Food & Drink Vending machine (drinks), Restaurant, Vending machine (snacks), Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Services WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning.
    Services & Extras Towels, Executive lounge access, Linen, Alarm clock.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Paid WiFi.
    Pool and wellness Fitness centre.
    Transport Parking garage.

    Guest Ratings For This Property

    7.8
    Based on 173 Reviews
    100% verified reviews

    Comfort

    8.54

    Cleanliness

    8.5

    Value For Money

    6.97

    Facilities

    7.94

    Reviewers Mention About Sheraton Raleigh Hotel

    Overall, one reviewer had a pleasant stay at the Sheraton Raleigh Hotel, enjoying the friendly staff and their efforts to make their trip special. Another reviewer found the check-in process smooth, (Read More)but felt that the room did not justify its high price. They were disappointed by the lack of a microwave and mini fridge in the room, and found the communal microwave inconvenient to access. The hotel is deemed to be very walkable and offers a small market, cafe, and restaurant on the lobby floor.

    Guest Reviews

    Robert
    young couple
    8.0
    Very good
    went for the bluegrass festival. Good location, quiet
    Location at center of town, event

    Published on 11 Dec 2023

    Tonya
    young couple
    8.0
    Very good
    Very good
    The elevator wasn't working properly

    Published on 27 Nov 2023

    Elena
    solo traveller
    6.0
    Pleasant
    For the amount I paid for this hotel, I expected better.
    Location was great
    My room was dirty, there was hair from the previous occupant all over the bathroom. It smelled like fresh paint and stale cigarettes. And the walls are paper thin, I could hear everything upstairs and on either side of me.

    Published on 02 Nov 2023

    Felicia
    review category business travellers
    7.0
    Good
    Good
    Comfortable bed
    Thin walls, heard my neighbor singing at 1am

    Published on 11 Oct 2023

    Kristi
    family with young children
    6.0
    Pleasant
    Convenient location and friendly staff, but I would stay somewhere else next time.
    The staff went above and beyond to help. The beds were comfortable, and because of the central location, we were able to walk to restaurants, sites, and the opera house.
    The hotel is a bit dated, and its beginning to show the bathroom could be updated and the outlet made my curling iron WAY too hot (it burnt off a section of my hair). After our stay, I do feel like we drastically overpaid, but I assume rates were higher because of the Bluegrass Festival.

    Published on 05 Oct 2023

    Anthony
    young couple
    8.0
    Very good
    Very good
    Location
    Access to bathroom

    Published on 07 Sep 2023

    David
    young couple
    9.0
    Superb
    I enjoyed the festival
    Location covience for what I were there for
    Had to ask for bath cloth toothbrush toothpaste

    Published on 05 Sep 2023

    Victoria
    family with young children
    10.0
    Exceptional
    Exceptional
    location was perfect, we were going to the Red Hat for a concert. There is plenty to do and see all around the downtown area.

    Published on 05 Sep 2023

    Audrey
    young couple
    5.0
    Passable
    It was okay just enough to show and sleep.
    Location was perfect
    There was no refrigerator!!!

    Published on 23 Aug 2023

    Trent
    young couple
    8.0
    Very good
    Great location to stay for attending the Red Hat Amphitheater.
    The location was great, as we attended a show at the Red Hat Amphitheater. The room was solid and met all expectations. The staff was friendly and helpful.
    The hotel basically shut down despite many people from the show staying in the hotel. I would like to see more anticipation from the hotel on busy show nights, in which there are probably quite a few people staying there. We all came over about the same time and I saw over 20 people just when I entered. I ended up bumping into others looking for vending or anywhere to buy drinks. Everything was shut down. Staff went above and beyond to find me a gatorade in the back and didn't charge me. Huge points there.

    Published on 16 Aug 2023

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