The only thing we didn't like was the soliciting for tips by attending staff. We were told by the staff attending that he was expecting big tips because he was cleaning our tent (which should be done anyway), bringing us the tea packets (which are, by the way, already paid for by us), water in the flask - which should be done any way). This amounts to begging and also makes guests uncomfortable. We relented but thought that our otherwise excellent experience was somewhat marred by the constant reminder by the attending staff for money. The last day suddenly another staff almost imposed morning tea on us, and then he waited for tips. We relented as well... But this must stop. There should be clear instructions given to all attending staff not to disturb guests this way, as that totally spoils the experience. In stead, there should a common tipping box (which was there... But after paying big sums of money to three or four people, we couldn't afford to put anything there). The common tipping box can distribute whatever is put there amongst all staff, including the kitchen and gardening, and cleaning staff, who do an excellent job but never have any direct contact with the guests. Also there should be very clear instructions for NOT TIPPING any INDIVIDUAL staff. And most importantly, all staff should be strictly instructed not to solicit guests for tips.. If this is not tackled, all the good work will fail to enhance the guest experience.
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