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Sleep Inn & Suites West Medical Center

Downtown Amarillo (1 kms from Westgate Mall)

Ranked 31 out of 42 best hotels in amarillo

7.4
(189 reviews)

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King Room - Non-Smoking

  • Max 2 Adults
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    This twin/double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This twin/double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.

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    King Suite - Non-Smoking

  • Max 3 Adults
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    This twin/double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.

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    King Room - Accessible/Non-Smoking

  • Max 2 Adults
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    This double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

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    King Suite - Accessible/Non-Smoking

  • Max 2 Adults
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    This suite provides a spa bath. This suite features a tea and coffee maker, heating and a TV with cable channels.

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    All Facilities for Sleep Inn & Suites West Medical Center

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Services Internet services, WiFi, Free WiFi.
    Miscellaneous Non-smoking rooms.
    Cleaning services Laundry.
    Media & Technology TV, Satellite channels, Telephone, Radio, Cable channels.
    Bathroom Bath, Shower, Spa bath, Hairdryer.
    Reception services 24-hour front desk.
    General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
    Room Amenities Desk, Air conditioning, Ironing facilities, Heating.
    Pool and wellness Swimming pool, Fitness centre.
    Transport Accessible parking.
    Food & Drink Refrigerator, Microwave, Tea/Coffee maker.

    Guest Ratings For This Property

    7.4
    Based on 189 Reviews
    100% verified reviews

    Comfort

    8.2

    Cleanliness

    8.07

    Value For Money

    7.67

    Facilities

    7.51

    Reviewers Mention About Sleep Inn & Suites West Medical Center

    The Sleep Inn & Suites West Medical Center has a great location with easy freeway access and nearby food and entertainment options. The rooms are generally clean and well-maintained, although some ba (Read More)throom fixtures may need attention. The front desk staff is friendly and provides excellent service. The hotel is slightly dated but offers a nice breakfast and comfortable beds. Some reviewers experienced issues with the AC and missed the breakfast due to its early closing time. Overall, it is a decent option with good value for the price. The indoor pool was not operational during the time of the reviews.

    Guest Reviews

    Robert
    young couple
    10.0
    Exceptional
    Restful night
    I was surprisingly impressed as it was clean, Quite and the beds were extremely comfortable!

    Published on 01 Jan 2024

    Roy
    young couple
    7.0
    Good
    Over all good except for final price
    Booked additional night with booking com but final bill was more than quoted price plus an additional$20 fee

    Published on 17 Dec 2023

    Rickeaux
    young couple
    8.0
    Very good
    Overall, this facility offers a clean and comfortable stay after a long day of traveling.
    We normally stay at the property once or twice a year. As always, the room was clean and comfortable. There was an issue with the TV when we got to the room however, the front desk sent someone up and the problem was resolved quickly.
    The last two times we stayed at this property, there was a noticeable sewer smell in the hallway near the elevator. Also, the elevator made my wife very uncomfortable. Each and every time we began to approach the top floor, the elevator began to shake and rattle before it came to a stop.

    Published on 26 Oct 2023

    Jackie
    review category business travellers
    6.0
    Pleasant
    Pleasant
    staff was helpful and friendly
    Housekeeping did not clean my room once during a 3 night stay, pool & treadmill were inoperable, (should have mentioned that online),, dirty carpet in the room, had to wear my shoes the whole time. No light in room.

    Published on 23 Oct 2023

    Chris
    group
    7.0
    Good
    pretty good
    Clean rooms with nice toiletries. Great breakfast.
    Location was boring.

    Published on 17 Oct 2023

    Diane
    family with young children
    5.0
    Passable
    Passable
    The price
    The keys didn't work. it looked like someone had taken a nap on the top of the bed, a towel and soap used, crumbs on the desk, carpet worn, tile broken. They did offer a slight discount for the mess.

    Published on 16 Oct 2023

    Kathy
    family with young children
    10.0
    Exceptional
    A great place to stay!
    Clean rooms and comfortable beds, staff was great!
    Not a thing

    Published on 14 Oct 2023

    Keasha
    family with young children
    8.0
    Very good
    Very good
    The price and cleanliness and comfortable.
    They only came in the room one time and only gave us clean towel and took the trash in the week that we was there. And the morning breakfast staff was rude and disrespectful told my husband 30 minutes before that she was about to clean up and gave him dirty looks and then about 10 other staff member came and took all the breakfast food for themselves. The pool also didn't work

    Published on 09 Sep 2023

    Rodriguez
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything was a 10.
    I didn't like the fact that the pool was closed. But they offered for us to go swim at their sister hotel at Holiday inn.

    Published on 07 Sep 2023

    Tamara
    young couple
    6.0
    Pleasant
    Pleasant
    Location was good for our needs
    The plumbing was an issue. Shower had standing water in it, not very sanitary.

    Published on 06 Sep 2023

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