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SO/ Auckland

Auckland CBD (0 kms from Viaduct Harbour)
Corner of Customs East Street and Gore Street - Show on map

Ranked 7 out of 46 luxury hotels in auckland

8.5
683 reviews

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About SO/ Auckland

Ideally situated in the downtown Britomart part of the gorgeous city of Auckland, SO/ Auckland welcomes you to grand and comfortable living with its royal interiors, vibrant aura, and exceptionally p (Read More)anoramic views. Saunter along the Auckland skyline and Waitemata Harbour while traveling not too far away from the property. The modern amenities and Asian-styled restaurant will surely make your stay pleasant.

Room Types Available

Studio King Room
  • Max 2 Adults
    •

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    Complimentary gourmet minibar. Sweeping high city views among spacious, bold design. Open bathroom with a statement bathtub, a working desk, Nespresso machine, rainshower, TV, and Wi-Fi.

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    Loft King Suite with Club Signature Access
  • Max 2 Adults
    •

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    Complimentary gourmet minibar. Spacious flow between lounge and bedroom, private balcony. En-suite bathroom with bathtub, Maraca amenities, desk, Nespresso, TV, and Wi-Fi. Includes breakfast and daily access to Club Signature's canaps and drinks.

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    Atelier King Suite with Club Signature Access
  • Max 2 Adults
    •

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    Complimentary gourmet minibar. Harbour views, private balcony, separate living area, bedroom with en-suite. Deep bathtub, and Maraca amenities plus desk, Nespresso, TV, and Wi-Fi. Breakfast and Club Signature's canaps and drinks access.

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    Collection Twin Room
  • Max 2 Adults
    •

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    Complimentary gourmet minibar. A design-focused room with twin beds and city views. Separate rain-shower and freestanding bathtub. A working desk, Nespresso coffee machine, rainshower, TV, and Wi-Fi.

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    Collection King Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.

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    SO/ Auckland is featured in

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    Guest Ratings For This Property

    8.5
    Based on 683 Reviews
    100% verified reviews

    Comfort

    9.17

    Cleanliness

    9.05

    Value For Money

    8.03

    Facilities

    8.93

    Guest Reviews

    Angela
    young couple
    9.0
    Superb
    Great location, fun and quirky hotel.
    So funky - not your average bland hotel. Rooms were quirky and beds comfy. Great bath!
    Only downer was we took our own pillows (memory foam and shaped so definitely different than theirs!) and the housekeeping took our (silk & bamboo) pillowcases off and put their ones on our pillows - our beautiful cases are gone for good

    Published on 24 Dec 2023

    Fiona
    young couple
    9.0
    Superb
    Superb
    Staff were really friendly and hospitable; nothing was too much for them. Wonderful pool, jacuzzi and sauna and even managed a gym session in the well equipped gym. The changing facilities for the pool and gym were also well looked after and perfect for our requirements. Bed was super comfy and being on the 8th floor, city side, we didn't have an issue with any street noise. We had a late flight so it was great to be able to leave our luggage in an assigned place and felt confident it was secure. We were well looked after well after check out! Brilliant buffet breakfast with so much choice, we were well filled for the day!
    (Read More)
    There weren't many spare plug sockets in the room: both plugs on one side of the bed were used for bedside lamp and clock, there was a spare on the other side of the bed. One by the window for a lamp on the desk but that seemed to be all. So the hairdryer had to be used far away from any mirror and ironing had to be done in the gap to the side of the bed. Small thing was that there wasn't any alcohol in the minibar and so you order that as room service. Fair enough, but the QR code system to order wasn't working when we tried it. We could have gone to reception to ask but we didn't have enough time before we had to shoot out anyway. Hopefully that's fixed for others in future soon.
    (Read More)

    Published on 15 Dec 2023

    Sarina
    young couple
    10.0
    Exceptional
    Excellent hotel with great amenities
    Rooms were lovely and clean. Space was set out nice. Loved the bath and the complimentary mini bar.
    Only thing that was a slight inconvenience was the robes were not in the room and it took a while for them to bring them up. But this isnt major.

    Published on 11 Dec 2023

    Arlette
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Bed comfortable.
    The room was not what I booked it had no bath and was a disable wheel chair accessible room so the shower curtain came down to my hip water everywhere and the vanity was so low as to be impractical. Small vanity too, no where to put anything. I had an event so did not have time to change rooms just had to suck it up. Should have been informed at check in then I would have said no.

    Published on 07 Dec 2023

    Lucy
    young couple
    8.0
    Very good
    Lovely place
    Nice, modern rooms. Clean and tidy
    Noisy location - we were on level 1 and could hear nearby clubs music and road noises/sirens

    Published on 03 Dec 2023

    Kevin
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Well appointed and very clean, with a bar in the lobby reception which is a bonus

    Published on 01 Dec 2023

    Guy
    young couple
    9.0
    Superb
    Superb
    Breakfast was fab! A wonderful selection and fantastic quality.
    We stayed in room 1404 I think, room was great. Was slightly surprised at the amount of noise from pipes (running water sounds) that could be heard at night coming from other rooms I guess.

    Published on 30 Nov 2023

    Morgan
    young couple
    10.0
    Exceptional
    Exceptional
    Friendly and helpful staff. Amazing room set up. Perfect location.
    There was a mix-up with charges to our room. However the staff fixed this immediately

    Published on 20 Nov 2023

    Kerri
    young couple
    8.0
    Very good
    Very good
    The hotel was gorgeous, very opulent and spacious. Rooftop bar was stunning with the views over the Harbour and Rangitoto Island. Will definitely be back.
    Housekeeping came into our room at 9am unannounced and woke us up even though check out wasn't until 11am or 12pm. Very odd and left us feeling uneasy

    Published on 12 Nov 2023

    Jourq
    young couple
    9.0
    Superb
    So Comfy - very nice stay.
    The decor was fabulous, the room super comfy, the complimentary refreshments greatly appreciated. Loved the shower and the bath in the room. Got to watch a free and recent movie on the TV. Lights and furnishings in the foyer were fun. Rooftop bar really interesting (but we felt a bit old). Didn't have time to use the pool or gym but was great they have these here for folks to use.
    Our view was of a building under construction and there was a bit of construction noise going on during the day. I was very disappointed not to have a harbour view. I messaged the hotel to ask if we could change rooms for the 2nd night and they did not even acknowledge my message. Complimentary snacks were not replenished when the room got serviced.

    Published on 12 Nov 2023

    Location & Nearby Places

    Auckland CBD (0.6 Km from city center)

    Corner of Customs East Street and Gore Street - Show on map

    15 Nearby Attractions

    Commercial Bay

    0.2 km

    St. Patrick's Cathedral Auckland

    0.5 km

    The Viaduct Harbour

    0.6 km

    Waitakere Ranges

    0.6 km

    Markets in Auckland

    0.6 km

    Queen Street Auckland

    0.6 km

    Albert Park

    0.6 km

    New Zealand Maritime Museum

    0.6 km

    Sky Tower

    0.7 km

    Auckland Art Gallery

    0.7 km

    SkyCity Auckland

    0.7 km

    Auckland Art Gallery

    0.7 km

    Aotea Square

    0.9 km

    City Works Depot

    1.1 km

    Auckland Fish Market

    1.2 km

    See All Attractions

    Top Facilities

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