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About Sofitel London St James
London's Sofitel The St. James hotel in the center of London has perhaps one of the nicest addresses of any five-star establishment in the city. The spectacular architecture, the opulent West End lif (Read More)estyle, and the refined yet slightly audacious British culture. This showcases everything you love about London. Big Ben, Westminster Abbey, Piccadilly Circus, Buckingham Palace, St. James' Park's open spaces, and more are all easily accessible with just a short stroll.
This spacious luxury room features a European king size Sofitel MyBed? and is furnished with an elegant desk. The en-suite bathroom includes a bathtub and a rain shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries.
This spacious deluxe room features 2 single Sofitel MyBed? and is furnished with an elegant desk. The en-suite bathroom includes a bathtub and a rain shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries.
This superior room features a king bed and is furnished with an elegant desk. The en-suite bathroom includes a bathtub or a rain shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries. Extra beds are not available in this room type.
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Junior King Suite with Lounge Space and Waterloo Place View
Offering views of Waterloo Place or Pall Mall, this open-plan Junior suite has a European king size Sofitel MyBed? and a seating area with a comfortable sofa. All en suite bathrooms include a separate bathtub and a rain shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries and VIP amenities are replenished daily. This suite can accommodate a roll-away bed at a surcharge.
Featuring elegant furnishings, all cosy Classic rooms offer a Queen size bed and include an en-suite bathroom with a bathtub and rain shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries. Extra beds are not available in this room type.
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Prestige King Suite with Separate Living Room and Waterloo Place or Pall Mall View
Offering views of Waterloo Place or Pall Mall, the spacious Prestige suites include a separate living area with a comfortable sofa. The master bedroom includes a European king size Sofitel MyBed?, and all en-suite bathrooms include a separate bathtub and a rain shower, with some also featuring a Toto toilet. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries and VIP amenities are replenished daily. This suite can accommodate a roll-away bed at a surcharge.
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Premium Luxury King Room with Waterloo Place or Pall Mall View
Offering views of Waterloo Place or Pall Mall, the Premium Luxury room features an armchair for guests to unwind. The en-suite bathroom includes a bathtub and a rain shower, with some rooms offering separate bathtub and shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries. These rooms can accommodate a roll-away bed at a surcharge.
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Opera King Suite with Separate Lounge and Dining Space - Waterloo Place View
Overlooking Waterloo Place, the Opera Suite features designer furnishings. This exclusive suite has a separate living area, a separate dining area, a kitchenette and a master bedroom. The master bedroom includes a European king size Sofitel MyBed?, and the en-suite bathroom includes a separate bathtub and a rain shower. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries, and VIP amenities are replenished daily. This suite can accommodate a roll-away bed at a surcharge.
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St James King Suite with Separate Lounge and Dining Space - Waterloo Place View
A Signature Suite, overlooking the buildings of Waterloo Place. The suite features an open-plan lounge and dining space, with sliding doors into the master bedroom and bathroom. The master bedroom includes a European king size Sofitel MyBed? and the en-suite bathroom includes a separate bathtub and a rain shower. The lounge is furnished with a comfortable sofa as well as with a large desk and a dining table. Guests can enjoy complimentary WiFi, mineral water, Nespresso coffee machine and Diptyque toiletries, and VIP amenities are replenished daily. This suite can accommodate a roll-away bed at a surcharge.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
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Studio King Suite with Lounge Space and Waterloo Place View
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
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Deluxe King Suite with Separate Living Room with Sofa Bed
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.
Service was excellent. Luis in breakfast service was very accommodating and provided excellent service. Much appreciated. Front desk and attendant very courteous and attentive to our needs. Will definitely come back
Published on 02 Jan 2024
Charnock
family with young children
10.0
Exceptional
Great stay for Christmas/New Years Vacation
Staff was extremely accommodating and helpful. They definitely made us feel like a valued guest.
N/A
Published on 02 Jan 2024
Irina
solo traveller
10.0
Exceptional
Excellent
Location is great. Hotel facilities and service are impeccable.
Published on 25 Dec 2023
Gordon
family with young children
10.0
Exceptional
Shame we only stayed one night
Good location for shopping & theatre, breakfast was amazing, staff very helpful and pleasant
Nothing
Published on 21 Dec 2023
Sione
review category business travellers
10.0
Exceptional
Enjoyable and well connected to the Public Transport and central london.
Location was convenient for the Award Ceremony that I attended the next day, and also convenient to Bus Transportation to Oxford Street and central london and also to the Tube Station as well.
N/A
Published on 19 Dec 2023
Donald
review category business travellers
10.0
Exceptional
If you can afford it, stay here!
Fabulous
Nothing
Published on 15 Dec 2023
Nataliya
solo traveller
10.0
Exceptional
Exceptional
The hotel is perfectly located. The room service was fast and high-quality. The breakfast was varied and very tasty and the staff was wonderful (especially the waiter Luis, special thanks to him)!
Published on 07 Dec 2023
Luiz
young couple
10.0
Exceptional
The right place to stay in London
Location
Everything was ok
Published on 05 Dec 2023
Roel
family with young children
10.0
Exceptional
Exceptional
More than excellent service, infrastructure and overall experience
Nothing.
Published on 30 Nov 2023
Massimo
young couple
1.0
Bad
Pessimo soggiorno
Esperienza negativa
We had a stay of four days and three nights and unfortunately, we experienced a series of service failures. The first issue, which I consider very serious, was that they charged for the room twice. We had to point out that there had been a mistake, and only after much discussion did they acknowledge the error and cancel the second charge. The second issue was caused by the heating. The temperature in London was very cold, but the heating in the room was not working. We brought this to their attention several times, but they were unable to fix the system. In fact, they had to give us a heater. The third issue was that we asked the Concierge to book two restaurants for two different dates. Unfortunately, the concierge booked two different restaurants on the same date. We received a charge from one of the restaurants for a no-show due to the service failure caused by the concierge. Surprisingly, the hotel manager never apologized with a letter, nor with a courtesy gesture. The staff was very distant, not at the level of a luxury five-star hotel. A very disappointing stay. Additionally, this morning we encountered yet another instance of terrible service. We ordered a hot breakfast at the hotel's restaurant, but after an hour, it still had not arrived.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General
Parking, Pets allowed, WiFi available in all areas.
Physical distancing
Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services
Babysitting/child services.
Pool and wellness
Massage, Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Fitness, Spa facilities, Hammam, Fitness/spa locker rooms, Hot tub/Jacuzzi, Spa and wellness centre.
Transport
Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Street parking.
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