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About Sonesta ES Suites Chicago Downtown Magnificent Mile
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical features comfortable accommodations and a convenient location. With an array of vibrant rooms and suites equipped with kitchen units, the h (Read More)otel ensures a hassle-free stay. Pets are allowed into the hotel and the onsite grocery store takes care of urgent needs. Guests can also work out at the attached gymnasium and use the business center for professional tasks. Major attractions like the Magnificent Mile, Oak Street Beach, and Water Tower Place lie close to the property.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
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Mobility Accessible One Bedroom Suite King Roll-In Shower
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
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Mobility Accessible Two Bedroom Suite - King & Queen - Roll-In Shower
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
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Mobility Accessible Studio King Suite with Transfer Shower
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
Great value! Not perfect but for the money was the best value in town. We will visit again.
Great location and great staff.
Its getting a bit worn across the board could use some updating. Coffee maker felt grimy, like one would being in a kitchen at home
Published on 05 Jan 2024
Anonymous
family with young children
2.0
Very poor
Very poor
Not clean at all, we ask for the service they never show up, I will never come to this hotel
About the breakfast I was on time around 8:30 when I asked for a bread she said its done we dont have anymore, I went outside with my family to have a breakfast
The bathroom its smells very bad
Published on 05 Jan 2024
Nelly
family with young children
9.0
Superb
In general it was very good, I would choose the same hotel again if I returned to Chicago on vacation.
The location is excellent, close to all attractions and easy to take transportation.
The facilities are in line with the hotel category, it is not new but it is good for the price.
Published on 04 Jan 2024
Bertan
review category business travellers
2.0
Very poor
Very poor
Staff at the reception and the manager were quite rude. They are so unhelpful. I spent more than half an hour to get the invoice of my stay.
Published on 04 Jan 2024
Sonia
young couple
6.0
Pleasant
Excellent location, breakfast is ok reasonable but poor cleaning and general maintenance of the hote
Location excelente
Elevators are bad, The cleaning was very poor, I asked to change the sheets and the person who cleaned put the used sheets back I had to request clean sheets to make the bed by my self, the carpet dirty and sticky towels clean, in
general poor clean!!
Published on 04 Jan 2024
Saleem
family with young children
3.0
Poor
Horrible
Location
Everything else
Published on 04 Jan 2024
Johnny
family with young children
4.0
Disappointing
I didn't like the experience
I didn't like the experience
I didn't like the experience
Published on 04 Jan 2024
Caylin
family with young children
7.0
Good
Enjoyed our stay overall besides the rooms being hot and not being able to cool it down.
I liked the kitchen in rooms, with sofa, pull out bed, spacious. Staff was super nice and helpful in whatever you needed, and patient.
I did not like how hot the room was and how only the heat worked because it was under 55 outside. Just because it was cold outside the air should still work so you could comfortable. You could open the window but due to safety reasons it only opened about 5 inches but even with the window open it did not cool the room down. Other than that the stay was enjoyable. Until they make it to where the heat and the air work at the sametime I know this hotel will continue to get complaints about it. It will also stop the 5 star rating review. I would have given this facility 5 stars if it wasn't for only the heat working because of the temperature outside.
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Published on 03 Jan 2024
Simpson
young couple
8.0
Very good
New Year's stay @ Sonesta
Comfortable
Breakfast could've been better
Published on 02 Jan 2024
Magaly
family with young children
9.0
Superb
Superb
The location was great Walking distance to attractions, restaurants, shopping, etc. The Water Tower mall is very close as well as the 360 Chicago.
The staff was very nice and helpful.
The breakfast was good, and had a variety of options.
All Facilities for Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Beach.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility
Toilet with grab rails.
Room Amenities
Air conditioning, Heating, Safety deposit box.
Food & Drink
Refrigerator, Snack bar, Kitchen, Tea/Coffee maker.
Safety & security
Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services
WiFi, Free WiFi, Internet services.
Cleaning services
Ironing service, Laundry, Dry cleaning.
Services & Extras
Key access, Key card access.
Media & Technology
Telephone.
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
Reception services
Express check-in/check-out, Invoice provided, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General
Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
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