Sonesta ES Suites New Orleans Downtown, New Orleans

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parking

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Studio King Suite

Max 3 Adults

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This studio has air conditioning and sofa.

Studio Suite King Efficiency

Max 3 Adults

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The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

One-Bedroom King Suite - Non-Smoking

Max 3 Adults

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This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The suite has a seating area, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

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All Facilities for Sonesta ES Suites New Orleans Downtown

Category	Facilities
Activities	Live music/performance, Aerobics, Live sport events (broadcast), Movie nights, Bike tours, Cooking class, Stand-up comedy, Walking tours, Themed dinner nights, Tour or class about local culture.
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Auditory guidance, Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Pet bowls, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional toilet, Free toiletries, Hairdryer, Shower, Toilet.
Room Amenities	Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk.
Food & Drink	Grocery deliveries, Coffee machine, Snack bar, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Wireless Internet, Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Sun terrace, Picnic area, Shared lounge/TV area.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Pets allowed, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Fitness centre, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Accessible parking, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 2223 Reviews

100% verified reviews

Comfort

8.41

Cleanliness

8.35

Value For Money

7.96

Facilities

8.08

Reviewers Mention About Sonesta ES Suites New Orleans Downtown

The Sonesta ES Suites New Orleans Downtown received mostly positive reviews. Guests enjoyed the friendly staff, clean rooms, and variety of items at breakfast. However, parking was an issue, with lim (Read More)ited street parking and expensive valet service. Some guests also encountered problems with early check-in fees. Despite these issues, guests appreciated the spacious suites with kitchen facilities and the convenient location within walking distance of popular attractions in the French Quarter.

Guest Reviews

Pierpaolo74

family with young children

1.0

Bad

Nothing

They didnt have our booking. They wanted to charge us twice at reception. They did nothing to try and help. We left!

Published on 01 Jan 2024

Donnisha

family with young children

4.0

Disappointing

Very disappointed

Great

Mattress had urine stains on it

Published on 30 Dec 2023

Andraz

with friends

3.0

Poor

The breakfast was desperate because the food ran out and they didn't bring it or it took a very long time to bring new. They also had very little choice of food.

Published on 28 Dec 2023

Agnes

young couple

9.0

Superb

One of the best locations in New Orleans!

Airport bus 202 stops right outside the hotel while the bus stop going back to airport was just right across the street. The tram stop for bus 49, which goes to the French market, is close by. Breakfast has many choices. Although the pancake maker was not working when we stayed, there were other options available. Just an 8 minute walk to Canal and Bourbon Streets. Although walking to Canal St. via Common St., where most of the other hotels are, might feel safer especially at night. Staff at the reception desk were very helpful. The hotel also provides free luggage storage.

There were water canisters available at the lobby but did not seem to be filled up regularly.

Published on 26 Dec 2023

Dayalan

group

7.0

Good

great location but parking was a rip off

great room for our family

we had to pay $50 for parking which was outrageous

Published on 25 Dec 2023

Sam

family with young children

8.0

Very good

Breakfast was okay a bit basic and not a great hot option and no microwave to heat milk!

Published on 24 Dec 2023

Arie

solo traveller

10.0

Exceptional

worth it, would stay here again next visit

best ac system any hotel ive stayed in

parking couldve been explained a little better, not exactly clear if valet is required or optional

Published on 24 Dec 2023

Daniel

young couple

5.0

Passable

The location as usual was convenient.

There weren't any clean towels.

Published on 24 Dec 2023

Amit

group

8.0

Very good

Enjoyed the stay and friendly staff. Could be little more better in breakfast.

Published on 23 Dec 2023

Ratnak

review category business travellers

7.0

Good

Big space

Some sort of machine inside the room which was kind of disturbing for sleep.

Published on 21 Dec 2023

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Sonesta ES Suites New Orleans Downtown

Top Facilities

Check Room Options And Availability

All Facilities for Sonesta ES Suites New Orleans Downtown

Guest Ratings For This Property

Reviewers Mention About Sonesta ES Suites New Orleans Downtown

Guest Reviews

Pierpaolo74

Bad

Bad

Donnisha

Disappointing

Very disappointed

Andraz

Poor

Poor

Agnes

Superb

One of the best locations in New Orleans!

Dayalan

Good

great location but parking was a rip off

Sam

Very good

Very good

Arie

Exceptional

worth it, would stay here again next visit

Daniel

Passable

Passable

Amit

Very good

Very good

Ratnak

Good

Good

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