Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a seating area, a dining area as well as city views. The unit has 1 bed.
Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a seating area, a dining area as well as city views. The unit offers 1 bed.
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a private entrance, a seating area, a dining area as well as city views. The unit has 2 beds.
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views.
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned family room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views.
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Reviewers Mention About The Crossroads Hotel, Westlands
The Crossroads Hotel in Nairobi's Westlands area received positive reviews for its beautiful ambiance, great service, and nice rooms. Guests enjoyed their stay and praised the spacious and clean room (Read More)s, as well as the excellent service provided by the staff. The hotel's location was also appreciated, being near top-tier restaurants and entertainment venues. The hotel's safety measures, including 24/7 security, were mentioned positively. Some guests experienced confusion about the reception being on the 5th floor, and there were occasional noise issues from neighboring buildings. Overall, the hotel was highly recommended for its great service and amenities.
Guest Reviews
Geoffrey
solo traveller
9.0
Superb
Superb
Staff were great. Room was clean and comfortable. Everything within their control was either excellent or good
Only thing i could think of was it was near some night clubs so there was music heard till late from my room which was on that side. Didnt bother me much though as was still able to sleep.
Published on 03 Jan 2024
Glenda
young couple
9.0
Superb
Pretty good
The people at the hotel were very friendly and helpful
Published on 02 Jan 2024
Mehtab
solo traveller
10.0
Exceptional
Nice hotel, great location.
Location is 8 min walk from Sarit Centre and 15 minutes from Westgate Mall. In centre of Westlands close to restaurants and nightlife.
Room is nice and comfortable. Staff are friendly and helpful. Overall lovely stay.
WiFi can be intermittent.
Published on 31 Dec 2023
Nellie
solo traveller
10.0
Exceptional
My stay was comfortable, I will stay here again. The room was spacious and clean. The staff are professional and friendl
Cleanliness, good location
Nothing
Published on 23 Dec 2023
Andrew
family with young children
7.0
Good
Good
Great location, within walking distance to malls and shops
A bad smell from the bathroom
Published on 22 Dec 2023
Brad
family with young children
9.0
Superb
Superb
The noise from the night club
Published on 21 Dec 2023
Joylynn
solo traveller
7.0
Good
Was good value for money.
Clean and tidy.
Published on 17 Dec 2023
Hussein
young couple
5.0
Passable
Passable
location
the bed linen wasnt clean/ the sheets were supposed to be white but looked brown. We had to ask for pillow cases to be changed. We ordered a beef burger at the restaurant but the meat was off and smelly and still had to pain for it.
Published on 17 Dec 2023
Cuneyt
solo traveller
10.0
Exceptional
Exceptional
Great hotel, nice location. Thank you to the amazing helpful receptionist Winnie.
Published on 17 Dec 2023
Vicky
young couple
8.0
Very good
Pleasant stay with nice window views
Great views to the city, with large windows in the room. Good location, close to restaurants although recommended not to walk at night. The security guards on the ground floor were really friendly!
Asking for water was extra charge. Plus the rest of the building seems it could use a bit of refurbishment.
All Facilities for The Crossroads Hotel, Westlands
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour, Game drives, Walking tours, Tour or class about local culture.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Air purifiers, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Lift, Designated smoking area.
Accessibility
Upper floors accessible by elevator, Entire unit wheelchair accessible.
Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology
Flat-screen TV, Telephone, TV, Streaming service (like Netflix).
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Parking, Private parking, Parking on site, Pets allowed, Free parking, WiFi available in all areas.
Physical distancing
Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services
Board games/puzzles, Babysitting/child services.
Pool and wellness
Massage, Spa/wellness packages, Spa facilities, Couples massage, Spa and wellness centre, Full body massage.
Transport
Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off.
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