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Hotel

THE FACE Suites

Chinatown (Petaling Street) (0 kms from University of Kuala Lumpur)
8.4
(1866 reviews)

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About THE FACE Suites

Located in Kuala Lumpur, Hotel THE FACE Suites offers spacious rooms with great facilities. The highlight is the stunning swimming pool, perfect for a family stay. The hotel also has a restaurant, bar, fitness center, laundry and dry cleaning services, and free parking. There is a concierge service, shared lounge, and daily housekeeping. The hotel is in a convenient location, near famous landmarks like KLCC and KL Tower. The rooms are clean and luxurious, with a big living room. Some minor issues include noise from the streets and spotty WiFi. Overall, Hotel THE FACE Suites is recommended for its value for money and attentive staff.

Top Facilities

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Superior One-Bedroom Suite

  • Max 2 Adults
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    This air-conditioned superior one-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    Deluxe One-Bedroom Suite

  • Max 2 Adults
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    This larger air-conditioned deluxe one-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    Premier One-Bedroom Suite

  • Max 2 Adults
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    This spacious air-conditioned premier one-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    Two-Bedroom Superior

  • Max 4 Adults
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    This air-conditioned superior two-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    Deluxe Two-Bedroom Suite

  • Max 4 Adults
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    This larger air-conditioned deluxe two-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    Two-Bedroom Premier

  • Max 4 Adults
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    This spacious air-conditioned premier two-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    One Bedroom Grand Premier

  • Max 3 Adults
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    Boasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a toaster. The spacious suite features a washing machine, soundproof walls, a seating area, a dining area and a flat-screen TV with satellite channels. The unit has 2 beds.

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    Location & Nearby Places

    Chinatown (Petaling Street) (2.9 Km from city center)

    1020, Jalan Sultan Ismail

    15 Nearby Attractions

    KL Forest Eco Park

    0.4 km

    Atmosphere 360 Revolving Restaurant

    0.6 km

    Kampung Baru Jamek Mosque

    0.6 km

    Quill City Mall

    0.7 km

    KL Tower

    0.7 km

    Chow Kit Market

    0.8 km

    Petronas Towers

    0.9 km

    Suria KLCC

    0.9 km

    Loke Mansion

    0.9 km

    Masjid India

    1.0 km

    Aquaria KLCC

    1.1 km

    Dharma Realm Guan Yin Sagely Monastery

    1.1 km

    KLCC Park

    1.3 km

    The Gardens Mall

    1.3 km

    Dinosaurs Alive Kuala Lumpur

    1.3 km

    See All Attractions

    All Facilities for THE FACE Suites

    Category Facilities
    Activities Happy hour.
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Bidet, Free toiletries, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Washing machine, Wardrobe or closet, Dressing room, Clothes rack, Private entrance, Seating Area, Iron, Rooftop pool, Safety deposit box, Tile/marble floor, Ironing facilities, Socket near the bed, Tumble dryer, Air conditioning, Infinity pool, Desk.
    Food & Drink Wine/champagne, Kitchenware, Stovetop, Breakfast in the room, Kitchenette, Dining area, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Toaster, Kitchen, Dining table, Outdoor furniture, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Carbon monoxide detector.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Towels/sheets (extra fee), Linen, Alarm clock, Wake-up service.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Valet parking, Luggage storage, Concierge service, 24-hour front desk.
    General Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Pool and wellness Outdoor pool (all year), Kids' pool, Pool with view, Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Sun loungers or beach chairs.
    Transport Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View View.

    Guest Ratings For This Property

    8.4
    Based on 1866 Reviews
    100% verified reviews

    Comfort

    8.86

    Cleanliness

    8.85

    Value For Money

    8.53

    Facilities

    8.59

    Guest Reviews

    Candy
    young couple
    8.0
    Very good
    It was comfortable and convenient!
    Spacious room, washing machine in room, pool
    Lift!! Long time to get down

    Published on 03 Jan 2024

    Ying
    family with young children
    5.0
    Passable
    Average
    Spacious. Pool is nice.
    Takes 1 hours to wait for lifts . No bath tub even though the suites are spacious. Average staff service. Food is expensive and not very good.

    Published on 02 Jan 2024

    Ryuji
    family with young children
    9.0
    Superb
    Superb
    I suddenly ended up staying multiple nights and had booked another room. The hotel suggested that we be able to stay in the same room, which was very helpful. The view of the pool and the cleanliness are amazing!
    There are almost no stores within walking distance. The location is not very good.

    Published on 02 Jan 2024

    Ryuji
    family with young children
    9.0
    Superb
    Superb
    Overall beautiful
    Morning is not delicious Wi-Fi is almost unusable There is no outlet in the wash basin Room layout is difficult to use

    Published on 02 Jan 2024

    Amilia
    family with young children
    8.0
    Very good
    An enjoyable stay at the face minus the lift experience.
    The place was huge, location wise was great.
    The lift was super slow. Waited at least 40mins to get to the lobby on our last day. Staff wasnt experience in handling the situation and choose to ignore upon numerous pax complaining about the waiting game.

    Published on 01 Jan 2024

    Michael
    family with young children
    9.0
    Superb
    Superb
    Great room and layout, good location
    Lifts took forever, expect long waits until you can use them

    Published on 31 Dec 2023

    Pyati
    family with young children
    10.0
    Exceptional
    luxury accommodation at a reasonable price.
    It was kept very clean, staff were approachable, things were promptly attended to. Infinity pool was the highlight and magnificent views from the restaurant next to the pool
    Children pool is too small and suitable for toddlers. For age 4-10, the infinity pool was too deep but children pool too shallow.

    Published on 31 Dec 2023

    Emily
    group
    8.0
    Very good
    Big rooms, good price.
    Rooms are really spacious. Bed and bedding are super comfortable. Tremendous value
    The pool was closed at night bc of rain and open in the morning but full of kids. Security is way overboard in the pool area. The view of the Petronas Towers is blocked by a new hotel

    Published on 30 Dec 2023

    Hajar
    family with young children
    9.0
    Superb
    Superb
    Clean and very nice , I loved it so much
    Long wait for the elevators

    Published on 25 Dec 2023

    Zarinah
    family with young children
    5.0
    Passable
    Very comfortable
    Ok good
    Good

    Published on 24 Dec 2023

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