The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
The spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Reviewers Mention About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
The Gwen, a Luxury Collection Hotel in Chicago, received rave reviews for its excellent staff and customer service. Guests praised the hotel's ideal location, with easy access to shops, restaurants, (Read More)and nightlife. The rooms were clean and spacious, although some guests were disappointed with the outdated TVs. However, the food and drinks at the hotel were praised, and the hotel was commended for its safety and walkability. Overall, guests highly recommended The Gwen for a luxurious and enjoyable stay.
Guest Reviews
Ryan
review category business travellers
10.0
Exceptional
Exceptional
Room and amenities
Published on 23 Nov 2023
Bruce
solo traveller
8.0
Very good
Very good
Everything was fine but $50 for an omelette and coffee! I felt taken advantage of.
Price of breakfast obscene!
Published on 13 Nov 2023
Anonymous
young couple
6.0
Pleasant
Overall, after my husband and I cwiped down the room to our satisfaction our stay was fine. The staff was awesome. Every
The location and the staff was great. Everyone demonstrated excellent customer service.
For the price we paid $2500 for 4 nights, the room was not worth that. The carpet was dirty and the couch had a hole in it. The rooms should be up to the price being charged.
Published on 10 Nov 2023
Jason
young couple
6.0
Pleasant
Pleasant
Location and staff
Horrible views
Published on 25 Oct 2023
Kimberly
young couple
10.0
Exceptional
We had a great stay. The food was excellent and the long island drink was the best.
View for city view room wasnt particularly pleasing, but this had little impact on what was overall a very positive stay
Published on 18 Sep 2023
Robert
young couple
9.0
Superb
Superb
clean, nice close to River and good restaurants
everything was good
Published on 14 Aug 2023
Diana
family with young children
10.0
Exceptional
We love the room we had and are definitely coming back
Very pleasant
Nothing
Published on 03 Aug 2023
Alexis
young couple
10.0
Exceptional
It was great and I can't wait to visit again.
The breakfast was delicious and filling. The location was convenient for the things we wanted to do downtown. I will definitely be returning. The complementary popcorn and bottled water was a plus!
The hotel was amazing, clean, and conveniently located. There was nothing that I didn't like about my stay.
Published on 03 Jun 2023
Kimberly
young couple
9.0
Superb
Overall the stay was beyond very good, but not quite excellent!
Location, cleanliness, rooftop ambiance in the day & night.
Hostess was not friendly, not even smiling. Menu choices for breakfast(no pancakes) & dinner(slim pickings)
All Facilities for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility
Toilet with grab rails, Entire unit wheelchair accessible.
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services
Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General
Parking, Paid WiFi, Private parking, Parking on site, Pets allowed.
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