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The Heritage Hotel

Torquay City Centre (0 kms from )
Shedden Hill

Ranked 16 out of 50 best hotels in exeter

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Room Types Available

Double or Twin Room
  • Max 2 Adults
  • 2 Photos available
  • Read More

    This spacious room has sea views (where available) and a flat-screen TV with satellite channels. There is also a seating area and a work desk.

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    Triple Room (3 Adults or 2 Adults + 1 Child)
  • Max 3 Adults
  • Read More

    This large room has sea views (where available) and includes an en suite bathroom with bath and shower. It also features a seating area with a flat-screen TV and a work desk.Put-up beds are available on request.

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    Quadruple Room (4 Adults)
  • Max 4 Adults
  • Read More

    This spacious room has a sea view (where available) and includes an en suite bathroom with a walk in shower. It also features a flat-screen TV with satellite channels, and a seating area.

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    Standard Family Room
  • Max 4 Adults
  • Read More

    This spacious room offers sea views (where available) and includes an en suite bathroom with bath and shower. There is a seating area with table and chairs and a flat-screen TV with satellite channels.

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    Superior Double Room
  • Max 2 Adults
  • 1 Photo available
  • Read More

    This double room has sea views (where available), a private entrance, seating area and satellite TV.

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    The Heritage Hotel is featured in

    Guest Ratings For This Property

    7.8
    Based on 2548 Reviews
    100% verified reviews

    Comfort

    8.22

    Cleanliness

    8.16

    Value For Money

    8.2

    Facilities

    7.97

    Reviewers Mention About The Heritage Hotel

    Guests praised The Heritage Hotel for its stunning location on a hill with ocean views and cool sea breezes. They found the rooms spacious and comfortable with fluffy towels and a lovely sitting area (Read More). The included breakfast was delicious with plenty of options. Visitors appreciated the central location with great walkability and on-site parking. Friendly and professional staff at both the hotel and pub ensured a pleasant stay, prompting intentions of returning in the future.

    Guest Reviews

    Louise
    young couple
    5.0
    Passable
    New years eve
    The staff were lovely new years eve party was very enjoyable.
    Our room was very noisy and drafty, upstairs was like a herd of elephants.. no net.curtains at window we were at carpark level so had to keep curtains closed as people were looking in...

    Published on 02 Jan 2024

    John
    young couple
    8.0
    Very good
    Very good
    Staff very friendly, Sea View from room, great entertainment, reasonable price
    Breakfast was basic, room needed upgrading, only a small shower cubicle.

    Published on 02 Jan 2024

    Gabbitas
    solo traveller
    9.0
    Superb
    Great friendly comfortable and clean
    Clean comfortable characterful swimming pool

    Published on 31 Dec 2023

    Anonymous
    solo traveller
    10.0
    Exceptional
    Excellent, really enjoyed myself
    Perfect location, lovely staff always polite, happy and helpful, lovely clean room, modern an perfect for me
    Absolutely nothing , would recommend to anyone I know

    Published on 31 Dec 2023

    Channon
    young couple
    10.0
    Exceptional
    Brilliant hotel with the best location
    Everything. Great comfy room, sea view. Excellent location. Bar downstairs was exceptional. My new go to hotel from now on.
    Nothing

    Published on 30 Dec 2023

    Ali-joss
    young couple
    8.0
    Very good
    Perfect hotel for combining with theatre visit
    Location breakfast included good bar and outside facilities Parking on site Room size
    For size of room could have done with more electrical points

    Published on 30 Dec 2023

    Ruth
    review category business travellers
    1.0
    Bad
    Avoid at all costs...it is disgusting
    Location
    Room smelt stale and dirty. I tried to open the windows to get some fresh air and the safety catches were broken. The carpet was dirty and I decided to check the mattress...it was absolutely disgusting, massive vomit/blood stains, I don't really know what they were but it was grim. On checking with the staff if they thought this was acceptable and whether I could change rooms, they told me it was the best room they had! I contacted Booking.com and had to move to another hotel as it was so grim. Even though I had fulfilled my commitment and arrived with the full intention of honouring my booking, I was only refunded for 2 of the 3 nights...shame on you booking.com. This room should not be on your books for people to reserve....I would give a rating of 0 if I could.

    Published on 20 Dec 2023

    Peter
    solo traveller
    10.0
    Exceptional
    Exceptional
    The breakfast was good, freshly cooked, good selection of Cereals, hot coffee, only 1 juice though...

    Published on 18 Dec 2023

    Michelle
    solo traveller
    10.0
    Exceptional
    Would recommend
    The whole experience staying there was comfortable. Will definitely stay there again.
    Only the shower head was fixed so you had a choice of being under it when first turned on brrrr or leaving the door open to soak the floor

    Published on 17 Dec 2023

    Shane
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Location is amazing and the staff where great

    Published on 17 Dec 2023

    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for The Heritage Hotel

    Category Facilities
    Activities Live music/performance, Windsurfing, Cycling, Live sport events (broadcast), Beach, Snorkelling, Canoeing, Golf course (within 3 km), Fishing, Diving, Hiking.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Fold-up bed, Sofa bed, Heating, Wardrobe or closet, Private entrance, Socket near the bed, Seating Area, Carpeted, Iron.
    Food & Drink Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Dining area, Restaurant, Breakfast in the room, Outdoor dining area, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key access, Linen.
    Media & Technology Cable channels, TV, Satellite channels, Flat-screen TV.
    Common areas Sun terrace, Shared lounge/TV area, Games room.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Luggage storage.
    General Free parking, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Swimming pool, Swimming Pool, Beachfront, Indoor pool (all year), Indoor pool.
    Transport Accessible parking.
    Outdoor & View Terrace, Patio, Sea view, View.

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