We booked through booking while we were on the road to Dehradun and were looking for the phone number to contact the property and to know the location, but it was very unfortunate that we did not find the contact number anywhere. We also contacted the hosteller in Dehradun for the number of the streamside property and they declined to share the number. We emailed the hosteller and we did not get a response on time. On the other hand, they were constantly sending us messages for money. Around 04:30 PM a person from Hosteller called us. We informed him that we were traveling for twenty-four hours and would be at the property shortly and asked for the location and number of the property. He told us if we did not pay in 30 minutes (by 05 PM) he would cancel the booking and he declined and said that he did not know the location of the property nor the number. Which was very unprofessional and suspicious. We almost started to believe that it was a scam and were having second thoughts. We were almost there and the cab driver assured us he would bring us back so we decided to check the place anyway.
We reached there and after checking the property we decided to stay. Their system is to do online check-in and pay first. So we did all that and gave out our card for the POS machine. They charged the card but did not give us any receipt. We came into the room and after freshening up my friend went downstairs for the receipt she found out that they charged us 100 INR extra. Eventually, we had to adjust to the car rental on the way back to Dehradun.
We booked a room with a balcony but the room we got did not have a balcony of its own but used the common balcony which is the entry walkway to all the rooms on that floor. That was also a bit disappointing. Moreover, if you are a budget backpacker reaching there would be costly, and if you have heavy luggage(s) going there and getting out from there might get a bit tiring as you have to walk down from the top of a hill to reach.
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