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The Imperial Torquay

Torquay City Centre (0 kms from )
Park Hill Road

Ranked 14 out of 50 best hotels in exeter

8.0
3893 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
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    This double room features a seating area and satellite TVPlease note pets cannot be accommodated in these rooms.

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    Deluxe Double Room with Sea View
  • Max 2 Adults
    •

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    This double room features a electric kettle, soundproofing and view. This room has either a balcony or terrace.This room can accommodate pets.

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    Deluxe King Room with Sea View
  • Max 2 Adults
    •
  • 1 Photo available
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    This double room features a tile/marble floor, bathrobe and electric kettle. This room can accommodate pets.This room has either a balcony or a terrace.

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    Deluxe Family Room with Sea View
  • Max 2 Adults
    •

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    This en suite room has a TV and tea/coffee making facilities. This room has either a balcony or terrace.A 2nd child can be accommodated for an additional fee. If you require this, please indicate in the Special Requests section.This room can accommodate pets.

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    Standard Twin Room
  • Max 2 Adults
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    Please note pets cannot be accommodated in these rooms.

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    Deluxe Suite - No balcony access
  • Max 2 Adults
    •
  • 1 Photo available
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    This suite features a fireplace, seating area and electric kettle.Please note pets cannot be accommodated in these rooms.

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    Small Double Room
  • Max 2 Adults
    •

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    This double room has a electric kettle, seating area and flat-screen TV.Please note pets cannot be accommodated in these rooms.

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    Standard Sea Facing Double Room
  • Max 2 Adults
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    This double room features a electric kettle, soundproofing and view. This room has either a balcony or a terrace.This room can accommodate pets.

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    The Imperial Torquay is featured in

    Guest Ratings For This Property

    8.0
    Based on 3893 Reviews
    100% verified reviews

    Comfort

    8.6

    Cleanliness

    8.45

    Value For Money

    7.66

    Facilities

    8.15

    Reviewers Mention About The Imperial Torquay

    The Imperial Torquay is a beautiful period hotel with stunning sea views and friendly staff. Some guests noted a lack of bar food during a busy event, but reception staff went above and beyond to acc (Read More)ommodate their needs. The hotel's cliff top location provides uninterrupted sea views, while the rooms are spacious and comfortable. Breakfast options were ample, but dinner choices were limited. Overall, guests enjoyed their stay and plan to return.

    Guest Reviews

    Bt
    young couple
    9.0
    Superb
    Period excellence at its best with super friendly staff.
    Enormous panoramic bay view (4th floor) deluxe king room with full sea view and beautiful balcony. Abundant self service buffet breakfast with imaginative extras in spotless magnificent surroundings with cliff top views. Indoor pool, saunas free to guests and gym and spa experience at reasonable charge. Ample parking under cover or open.
    Evening restaurant menu can be a bit limited, but plenty of fixed options/snacks from the bar (recommend the WHOLE plaice, new potatoes and green beans) Ran out of Guinness over Xmas!

    Published on 04 Jan 2024

    Dean
    family with young children
    10.0
    Exceptional
    Exceptional
    Great looking nice furnishings and fixtures very clean and tidy the bedroom wand bed was very nice to sleep on great views and location and the staff were very friendly breakfast food was great to
    No dislikes

    Published on 03 Jan 2024

    Zoe
    young couple
    8.0
    Very good
    Great location, dog friendly!
    The room was very big and perfect for us and our two labradors we had a wonderful sea view with patio doors that opened out to steps leading down to the garden which was great to let the dogs out in the morning and just before bed. The breakfast on the first day was not great, but the other two days was lovely with a good variety of continental and cooked food.
    The hotel was very under staffed which was a big shame as you did have to wait to be served at the bar, to be seated at breakfast, to have your table cleared and to check in. We also wasn't very impressed by the cleaners servicing our room as they didn't take a tray away with ice buckets, plates and glasses along with a dirty towel. What i would like to say is the staff that were working long hours were friendly and kind to us and our dogs.

    Published on 03 Jan 2024

    John
    young couple
    8.0
    Very good
    Great location albeit a little noisy (floor boards creaky)
    Breakfast was excellent, good choice of food. Bacon was too salty for my liking, the rest was great. The staff were great.
    Bacon too salty for my taste.

    Published on 03 Jan 2024

    Michael
    young couple
    4.0
    Disappointing
    Very disappointed
    Very nice but lack the staff to keep the 4star rating
    No heating first night

    Published on 02 Jan 2024

    Yvonne
    family with young children
    4.0
    Disappointing
    WORST NEW YEARS EVE EVER!
    The staff were lovely
    Although advertised, There was NO hot tub, no sauna for ladies' no seating around the pool which was quite cold and the so called steam room was only big enough for about 5 or 6 people and given that the hotel was fully booked for a gala dinner, you were lucky to get in it as some people just wouldn't leave. My main reason for booking this hotel was for the 'spa' facilities to ease my pain, so to say I was disappointed was definitely an understatement. The Manager explained why they weren't in use and 'allowed' us to watch the band. However it was not a great trade off as I was in too much pain to enjoy it anyway. Also wasn't informed until we read a leaflet in the room that even though it was NYE the hotel bar was closed at 11pm! Are you serious????
    (Read More)

    Published on 02 Jan 2024

    Sam
    family with young children
    10.0
    Exceptional
    Brilliant staff, calm getaway
    The decor in the hotel was beautiful as well as the sea views
    Cleanliness could of been better

    Published on 02 Jan 2024

    Andrew
    review category business travellers
    2.0
    Very poor
    Very sad
    Nothing waste of money
    As you know i stay in alot of hotels this is the worst total rip off

    Published on 02 Jan 2024

    Paul
    young couple
    10.0
    Exceptional
    Friendly staff, very clean and lovely room, its our second time now and definitely will be back
    Sea views, nice double suite for us and the pooch, lovely shower

    Published on 01 Jan 2024

    Araz
    young couple
    9.0
    Superb
    Our stay at the hotel was delightful, providing a wonderful end to the year. We thoroughly enjoyed our time there.
    The lovely sea view.
    Nil

    Published on 01 Jan 2024

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    Top Facilities

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    All Facilities for The Imperial Torquay

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Beach, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Heated pool, Wardrobe or closet, Desk, Shallow end, Seating Area, Carpeted, Iron, Safety deposit box, Fan, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Breakfast in the room, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site.
    Pool and wellness Steam room, Massage, Beachfront, Beauty Services, Indoor pool (all year), Spa/wellness packages, Outdoor pool, Manicure, Back massage, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Outdoor pool (seasonal), Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace, Patio, View, Sea view, Garden view.

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