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The Mercantile Hotel

Uptown (1 kms from National WWII Museum)
727 South Peters Street

Ranked 7 out of 44 best hotels in new orleans

8.2
2567 reviews

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Room Types Available

King Suite
  • Max 4 Adults
    •

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    Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

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    Junior Suite
  • Max 5 Adults
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    This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 3 beds.

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    Queen Suite
  • Max 4 Adults
    •

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    Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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    Deluxe Suite
  • Max 4 Adults
    •

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    Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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    King Suite
  • Max 3 Adults
    •

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    Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

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    Queen Suite
  • Max 4 Adults
    •

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    View Deal
    Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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    Queen Suite
  • Max 5 Adults
    •

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    Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. Guests can make meals in the fully equipped kitchenette that has a refrigerator, a microwave and a tea and coffee maker. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 3 beds.

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    Queen Suite
  • Max 5 Adults
    •

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    Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a refrigerator, a microwave and a tea and coffee maker. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.

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    The Mercantile Hotel is featured in

    Guest Ratings For This Property

    8.2
    Based on 2567 Reviews
    100% verified reviews

    Comfort

    8.59

    Cleanliness

    8.55

    Value For Money

    8.37

    Facilities

    8.33

    Reviewers Mention About The Mercantile Hotel

    The Mercantile Hotel in New Orleans was highly praised for its suite-style rooms, vintage record players with jazz records, and impeccable customer service. Guests appreciated the hotel's location, w (Read More)hich was near the River, casino, French Quarter, and other attractions. There were some minor signs of age such as a lack of working elevators and occasional breakdown of appliances, but overall, guests would happily return and recommend the hotel. The exposed brick and character in the rooms were particularly liked, and although the service was slow, the staff was friendly and accommodating. The breakfast was average, but the hotel was conveniently located for exploring nearby activities such as the WW 11 museum, mall, ferry boat, and French Quarter.

    Guest Reviews

    Felicia
    group
    9.0
    Superb
    Superb
    Style, location, true NOLA vibes. Staff was amazing, friendly,& helpful. Very clean.
    AC was freezing in halls.

    Published on 01 Jan 2024

    Bbarnes88
    family with young children
    8.0
    Very good
    Small, cute hotel.
    They had a record player in the room. That was a nice touch as it was all jazz records. Nice touch to highlight the New Orleans music scene. The bathrooms were clean. The water was extremely hot for showers. Love the shutter window shades in the bathroom. In walking distance to restaurants. I felt safe alone with my two kids. Front desk staff were nice and responsive to any questions I had.
    The touch screen telephone they had to contact the front desk didnt work. Rust in the bathroom and shower. The toilet was a little slow to flush. The soap, shampoo and conditioner were very small bottles like the hotels use to have. The linen for the fold out bed was stained. Valet took a very long time to get our car. They looked overwhelmed and understaffed. Valet was the only choice given for parking.

    Published on 31 Dec 2023

    Karl
    young couple
    8.0
    Very good
    it was fine. New Orleans is great.
    great view and good convenient location
    it could have been cleaner. something sticky on bedside table and desk. sofa broken. clean user the bath tub faucet

    Published on 31 Dec 2023

    Daniel
    family with young children
    8.0
    Very good
    Good value for the price.
    The staff was very friendly and accommodating. The room was clean and the functional record player was a nice touch. We were actually listening to the jazz album while having cocktails. Having a suite with separate bedroom and living room area for the price of a smaller room in the "Big Chain" hotels was great.
    There were light switches that didn't control anything. You had to manually turn on almost every light fixture. The living room t.v. only let you watch one channel. It wouldn't connect to the internet and the virtual assistant (Angie) that was supposed to double as a phone didn't work either. Luckily the t.v. in the bedroom worked so my daughter had something to watch.

    Published on 31 Dec 2023

    Shandrea
    solo traveller
    10.0
    Exceptional
    Thanks So Much Mercantile Staff for your Fast, Friendly, no problem services!! So convenient
    Nice comfortable safe clean place
    N/A

    Published on 31 Dec 2023

    Raymond
    review category business travellers
    8.0
    Very good
    Comfortable room
    Closed to convention centre. Clean room
    Breakfast food never changed. Everyday same food. Should change the manu every 2 days , as least.

    Published on 29 Dec 2023

    Annette
    family with young children
    10.0
    Exceptional
    Exceptional
    This hotel was amazing from check-in to check out. The hotel was clean. The rooms were spacious and the views were good. Felt safe in the area with small kids and walking distance to whatever you want to do. Will be using this hotel every trip

    Published on 29 Dec 2023

    Sheryl
    young couple
    9.0
    Superb
    Great hotel and location
    The location is great and is nice and quiet and away from all of the crowds and noice. Front desk staff is very friendly and accommodating.

    Published on 29 Dec 2023

    Margaret
    family with young children
    8.0
    Very good
    great trip
    Location very convenient room size great
    View was of a brick wall. pics in ads show great view, having a breakfast available was a great bonus, however it was the exact same breakfast everyday. eggs watery, there was hot water there, which did not taste like coffee (bonus), but it wasn't hot.

    Published on 28 Dec 2023

    Melina
    family with young children
    3.0
    Poor
    Poor
    Staff was very rude, we booked queen suite and description said: two queen beds, they just gave us one queen bed, to sleep three persons. They denied to move us to another room. And when I showed the reservation details they said they didntt have another room. Reservation was make three months before arrived. The cost of the room they provided me was $200.00 less from what I paid, after many calls Im still waiting for the refund. Room was not clean, sleeping bed table was sticky and no towels and no toiletries at the batroom, we had to ask for this at the reception.

    Published on 27 Dec 2023

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    Top Facilities

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    All Facilities for The Mercantile Hotel

    Category Facilities
    Activities Happy hour, Temporary art galleries.
    Business facilities Fax/photocopying.
    Miscellaneous Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Seating Area, Carpeted, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Kitchenette, Vending machine (snacks), Coffee machine, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
    General Parking, Private parking, WiFi available in all areas.
    Transport Accessible parking, Street parking.
    Shops Minimarket on site.

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