The Mercantile Hotel, New Orleans | Photos, Reviews & Deals @Holidify

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King Suite

Max 4 Adults

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Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Junior Suite

Max 5 Adults

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This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Queen Suite

Max 4 Adults

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Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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All Facilities for The Mercantile Hotel

Category	Facilities
Activities	Happy hour, Temporary art galleries.
Business facilities	Fax/photocopying.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Seating Area, Carpeted, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Kitchenette, Vending machine (snacks), Coffee machine, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
General	Parking, Private parking, WiFi available in all areas.
Transport	Accessible parking, Street parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 2567 Reviews

100% verified reviews

Comfort

8.59

Cleanliness

8.55

Value For Money

8.37

Facilities

8.33

Reviewers Mention About The Mercantile Hotel

The Mercantile Hotel in New Orleans was highly praised for its suite-style rooms, vintage record players with jazz records, and impeccable customer service. Guests appreciated the hotel's location, w (Read More)hich was near the River, casino, French Quarter, and other attractions. There were some minor signs of age such as a lack of working elevators and occasional breakdown of appliances, but overall, guests would happily return and recommend the hotel. The exposed brick and character in the rooms were particularly liked, and although the service was slow, the staff was friendly and accommodating. The breakfast was average, but the hotel was conveniently located for exploring nearby activities such as the WW 11 museum, mall, ferry boat, and French Quarter.

Guest Reviews

Felicia

group

9.0

Superb

Style, location, true NOLA vibes. Staff was amazing, friendly,& helpful. Very clean.

Closed to convention centre. Clean room

Breakfast food never changed. Everyday same food. Should change the manu every 2 days , as least.

Published on 29 Dec 2023

Annette

family with young children

10.0

Exceptional

This hotel was amazing from check-in to check out. The hotel was clean. The rooms were spacious and the views were good. Felt safe in the area with small kids and walking distance to whatever you want to do. Will be using this hotel every trip

Published on 29 Dec 2023

Sheryl

young couple

9.0

Superb

Great hotel and location

The location is great and is nice and quiet and away from all of the crowds and noice. Front desk staff is very friendly and accommodating.

Published on 29 Dec 2023

Margaret

family with young children

8.0

Very good

great trip

Location very convenient room size great

View was of a brick wall. pics in ads show great view, having a breakfast available was a great bonus, however it was the exact same breakfast everyday. eggs watery, there was hot water there, which did not taste like coffee (bonus), but it wasn't hot.

Published on 28 Dec 2023

Melina

family with young children

3.0

Poor

Staff was very rude, we booked queen suite and description said: two queen beds, they just gave us one queen bed, to sleep three persons. They denied to move us to another room. And when I showed the reservation details they said they didntt have another room. Reservation was make three months before arrived. The cost of the room they provided me was $200.00 less from what I paid, after many calls Im still waiting for the refund. Room was not clean, sleeping bed table was sticky and no towels and no toiletries at the batroom, we had to ask for this at the reception.

Published on 27 Dec 2023