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About The Pelham London - Starhotels Collezione
In the centre of London, there is an opulent and magnificent hotel called The Pelham London - Starhotels Collezione. The hotel offers well decorated rooms with all the contemporary conveniences one w (Read More)ould require while staying there. Visitors to the city will find the hotel to be the perfect spot to stay because it is close to well-known tourist destinations like the Natural History Museum and the Victoria & Albert Museum. The hotel welcomes pets, making it a great option for pet owners.
Each of our Superior rooms have their own unique style. Every room boasts a Queen-sized bed, writing desk, wireless internet access, Marshalls Bluetooth speaker, and flat screen LCD television. The bathrooms are beautifully designed in granite and oak. Our Superior rooms are approximately 18-22 square meters in size (up to 236 square feet)
Our executive rooms are individually designed with a contemporary edge and English charm. Surrounded by delightful colours and textiles with elegant furnishings, all the rooms come with a fluffy robes and slipper, a fully stocked minibar, an LCD TV, Marshalls Bluetooth speaker, Exclusive linen and Penhaligon?s bathroom amenities, and many offer fabulous views overlooking South Kensington. This room has a King Size bed with the ability to be made into a twin bedded room if required. One extra fold- out bed can also be accommodated in this room type, and can sleep a maximum of 3 people. These rooms are spacious from 28 to 30 square meters (301- 322 square feet)
Our Deluxe rooms are the largest of our Queen bedrooms. Each individually designed and boasts all of the luxuries one would expect from a five star hotel- fluffy robes and slipper, a fully stocked minibar, the finest handpicked furnishing, an LCD TV, Marshalls Bluetooth speaker, Exclusive linen and Penhaligon?s bathroom amenities, with some having a view across beautiful South Kensington. Deluxe rooms are approximately 23 square meters in size (272 square feet)
The largest of the king-size rooms, the Junior Suite has floor to ceiling windows with views overlooking the bustling South Kensington district. It features air conditioning, soundproofing, a minibar and a flat-screen TV. There is also an en suite bathroom with complimentary toiletries.Please note that the unit also offers an option for twin beds.One extra fold-out bed can be accommodated in this room type.
This spacious room features a luxurious double bed and 1 extra fold-out single bed. There is also a sofa or 2 armchairs, and generous wardrobe space. The rooms have elegant furnishings and most rooms offer stunning views over South Kensington.This room cannot accommodate an extra bed.
The Pelham?s Luxurious King Suite impresses on first sight. It has an enormous, opulently furnished drawing room with floor to ceiling windows and some of the Pelham best views overlooking South Kensington. The King bed master suite can be closed off for privacy, creating a separate lounge seating area and the double sink bathroom is fashioned from granite and oak. Among the many features of this beautifully appointed suite are a wide range of amenities like fluffy robes and slipper, full minibar, 24hrs room service, welcome cocktail, bottle of bubbly, complimentary breakfast, 10% off a la cart menu, early check in and late check out (upon availability), high speed internet access, large writing desk, 2 Flat screen LCD televisions, shoeshine service and gift upon departure.
A wide range of amenities is offered, like full minibar, 24h room service, pillow menu, welcome cocktail, bottle of bubbly, 10%off � la carte menu, early check-in & late check-out (upon availability), last generation TV and audio system , ironing service (one article complimentary), shoeshine service, luggage packing and unpacking (on request) and gift upon departure. Private with a separate entrance on Cromwell Mews
The room was very nice and clean, beds were super comfortable, nice view of the street, and the bathroom was super luxurious. Dinner in the Trattoria was delicious, a real treat. We particularly loved the pumpkin risotto! The staff were very friendly and helpful, especially Thomas!! He really went above and beyond for us helping us navigate the grounds and helping us select the best dinner reservations!
The breakfast was a little understaffed and disorganized
Published on 04 Jan 2024
Lee
solo traveller
9.0
Superb
Great boutique style hotel in great location
Beautiful settings in a great location. Very good breakfast
Nothing
Published on 02 Jan 2024
Nia
family with young children
9.0
Superb
Lovely presented boutique hotel in South Kensington
Staff are very pleasant and the rooms are lovely
If we had to be picky the busy bus stop right outside the entrance
Published on 29 Dec 2023
Liam
young couple
1.0
Bad
Amenities didnt work, hotel was tired and dated and the staff were rude.
The staff were rude, I am pregnant and the assured us of an early check in, only to give our room to someone else and make us wait until 3.15pm to check in. No reasoning was provided. The room we were then given at a cost of over 300 per night was dirty, tired and had no working bath tap. When we made the staff aware they said there was nothing they could do and we should have selected a more expensive class of room. I do not expect to be told, in a 5 star hotel, that in order to get a working bath I should need to select the better class of room. I have stayed in many many 5 star hotels in London including the wonderful Ampersand around the corner. This hotel was worse than a premier inn and I would never stay again.
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Published on 28 Dec 2023
James
young couple
4.0
Disappointing
Disappointing
No parking nearby
Published on 28 Dec 2023
Craige
young couple
8.0
Very good
Very good
Cute hotel, friendly helpful staff.
Gym was very basic
Published on 26 Dec 2023
Jonty
young couple
10.0
Exceptional
Super stay in South Kensington
Quality of decor & great staff. Amazing breakfast and fab staff
Room slightly dated but comfortable
Published on 26 Dec 2023
Bashayer
solo traveller
8.0
Very good
A Small Overpriced Boutique Hotel situated in a Great Location!
Excellent location, a step away from the bus stop & a few steps away from South Kensington underground station. Surrounded by variety of cafes & restaurants.
The staff were nice, friendly & helpful especially the Senior Concierge Thomas - he went out of his way to assure that I had a comfortable experience.
Its definitely not a 5 star hotel with 5 star hotel standards, its a small boutique hotel, with a tiny lobby area & one person at the reception desk.
I booked a superior Double Room which turned out to be on the ground floor, its very small and dark as there were buildings blocking the windows (Nothing like the photos). The room was freezing cold when I first walked in but Thomas managed to fix the heater and all was good.
Considering my overall experience, I felt it was overpriced.
Published on 25 Dec 2023
Hussein
young couple
8.0
Very good
Excellent hotel
Staff & location
Published on 24 Dec 2023
Marie
family with young children
8.0
Very good
Beautiful hotel with great potential
Excellent staff, genuinely friendly. We felt really pampered.
Location very good close to Tube
The history of the hotel.
Amazing suality towels and bathrobe.
The attention for my birthday was so thoughtful.
The hotel needs a little refreshing, new furniture, change carpet etc. With a little investment this hotel can become again exceptional.
All Facilities for The Pelham London - Starhotels Collezione
Category
Facilities
Activities
Happy hour.
Business facilities
Meeting/banquet facilities.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Non-smoking rooms, Lift, Family rooms, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available.
Soundproofing, Air conditioning, Heating, Wardrobe or closet, Extra long beds (> 2 metres), Desk, Socket near the bed, Carpeted, Seating Area, Safety deposit box.
Food & Drink
Wine/champagne, Special diet menus (on request), Electric kettle, Restaurant, Minibar, Breakfast in the room, Room service, Tea/Coffee maker, Bar.
Safety & security
Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services
Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas.
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