The Ponce St. Augustine Hotel, St. Augustine | Photos, Reviews & Deals @Holidify

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

King Room - Non-Smoking

Max 2 Adults

View Deal

This air-conditioned room has a cable TV with DVD player, small refrigerator, coffee machine, and microwave.

Standard Room with 2 Queen Beds

Max 2 Adults

View Deal

This air-conditioned room has a cable TV with DVD player, small refrigerator, coffee machine, and microwave.

Classic Suite

Max 5 Adults

View Deal

This air-conditioned suite has a sofa bed for guests to enjoy, Entertainment options in this room include a TV with cable channels and a DVD player. A microwave, small refrigerator, and coffee maker are also included.

View All Rooms

All Facilities for The Ponce St. Augustine Hotel

Category	Facilities
Business facilities	Fax/photocopying.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Accessibility	Upper floors accessible by stairs only, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Additional toilet.
Room Amenities	Sofa, Hypoallergenic, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Shallow end, Seating Area, Iron, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed.
Food & Drink	Dishwasher, Refrigerator, Snack bar, Microwave, Vending machine (drinks), Kitchenware, Restaurant, Stovetop, Kitchen, Vending machine (snacks), Oven, Dining table, Coffee machine, Kid meals, Dining area, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, DVD player, Computer, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace, Outdoor fireplace, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, 24-hour front desk, Invoice provided.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Private parking, Pets allowed, Free parking, Parking on site.
Pool and wellness	Outdoor pool (all year), Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fence around pool, Sun loungers or beach chairs.
Transport	Accessible parking.
Outdoor & View	City view, Pool view, Terrace, River view, View, Lake view.

Guest Ratings For This Property

7.8

Based on 2262 Reviews

100% verified reviews

Comfort

8.19

Cleanliness

8.14

Value For Money

7.87

Facilities

7.84

Reviewers Mention About The Ponce St. Augustine Hotel

Guests rave about their amazing stays at The Ponce St. Augustine Hotel, praising the personalized service and comfortable beds with quality linen. The location is highly favorable, away from congesti (Read More)on but still easily accessible to the main strip via a trolley. The hotel is described as a hidden gem with a friendly and helpful staff. Some guests mention the train in the back, but it is not a major inconvenience. Overall, the hotel is clean, affordable, and provides a great experience.

Guest Reviews

Yurima

young couple

10.0

Exceptional

Excellent.

Published on 04 Jan 2024

Richard

young couple

10.0

Exceptional

Room & View

Published on 03 Jan 2024

Oviana

family with young children

5.0

Passable

The bathroom is very small, tight. The water in the sink didnt smell fresh, bad taste. I feel we paid a high price for our stay for the condition of the room.

Published on 03 Jan 2024

Tania

young couple

1.0

Bad

I payed for breakfast and then they told me that the restaurant is closed

Published on 02 Jan 2024

Adam

young couple

1.0

Bad

Forget that place terrible and I said that in a nice way

Walked into the room room walls were dirty door was dirty floor was dirty, shower shower was dirty if I couldve got a refund I wouldve took it and ran will never stay there again disgusting dumpster right out of the room soon as you open the door in front of you disgusting my friend stayed in 126 room they said the same thing I was in 129 never ever will stay there again

Everything dirty and disgusting

Published on 31 Dec 2023

Maggie

with friends

1.0

Bad

Sucks

How close it was to down town

The TV and phone didnt work and when we tried to get it fixed the staff were very rude and didnt fix the issue

Published on 31 Dec 2023

Ice

young couple

9.0

Superb

Customer servuce

How early the restaurant closed.

Published on 30 Dec 2023

Shawna

young couple

3.0

Poor

Great place to stay for the most part...

We came for a quiet nights stay..... Not a chance... 1st floor by main door, children up n down the walkways yelling n screaming (having fun-kids) BUT...... I was on vacation away from the noise.... Maybe put all the children on one side & couples away from all the loudness?

Published on 28 Dec 2023

Brandi

solo traveller

3.0

Poor

I wouldnt recommend

It was centrally located in historic St Augustine, making travel and sightseeing easy

It is very rundown and sketchy. The old AC unit was putting out moldy air that immediately impacted my sinuses. Its right next to the railroad tracks with trains coming through and waking you at 0230 and 0400 in the morning.

Published on 20 Dec 2023