Royal Plam Hospitality Services

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Activities

• Pub crawls

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift
• Family rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Accessible by lift

Bathroom

• Shower
• Private bathroom
• Toothbrush
• Body soap
• Conditioner
• Toilet
• Shampoo
• Slippers

Building characteristics

• Private apartment in building

Room Amenities

• Sofa
• Washing machine
• Drying rack for clothing
• Non feather pillow
• Air conditioning
• Ironing facilities
• Heating
• Wardrobe or closet
• Dressing room
• Clothes rack
• Private entrance
• Cleaning products
• Seating area
• Iron
• Mosquito net
• Safety deposit box
• Fan

Food & Drink

• Fruits
• Special diet menus (on request)
• Refrigerator
• Electric kettle
• Snack bar
• Kid meals
• Dining area
• Microwave
• Bbq facilities
• Kitchenware
• Wine glasses
• Chocolate or cookies
• Toaster
• Grocery deliveries
• Barbecue
• Breakfast in the room
• Kitchenette
• Kitchen
• Outdoor dining area
• Outdoor furniture
• Packed lunches
• Oven
• Bottle of water
• Room service
• Tea/coffee maker
• Dining table
• Coffee house on site
• Wine or champagne

Safety & security

• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Carbon monoxide detector
• Cctv outside property

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Media & Technology

• Streaming service (like netflix)
• Radio
• Tv
• Flat screen tv
• Mobile hotspot device

Services & Extras

• Towels

Common areas

• Picnic area
• Sun terrace
• Shared kitchen
• Shared lounge/tv area
• Games room
• Garden

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Invoice provided
• Tour desk
• Atm/cash machine on site
• 24 hour front desk
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Private parking
• Pets allowed
• Free parking
• Parking
• Parking on site

Entertainment and family services

• Board games/puzzles
• Entertainment staff
• Nightclub/dj

Transport

• Airport shuttle
• Accessible parking
• Car hire
• Airport shuttle (additional charge)
• Airport shuttle (free)
• Airport drop off
• Parking garage
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Outdoor & View

• City view
• Terrace
• Patio
• Balcony
• Garden view
• View

Shops

• Minimarket on site
• Barber/beauty shop