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The Swan Hotel, Stafford, Staffordshire

46-46A Greengate Street

Ranked 42 out of 50 best hotels in wolverhampton

8.7
1468 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
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  • 3 Photos available
    •

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    The Classic Double Rooms are individually styled and feature en-suite bathroom facilities, Freeview TV, electric kettle, an iron and ironing board, complimentary instant tea & coffee and free WiFi.

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    Superior Double Room
  • Max 2 Adults
    •
  • 4 Photos available
    •

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    Our Superior Double Rooms are unique and individually styled and have a double bed. Each room offers an en suite bathroom, tea and coffee making facilities, iron and ironing board, flat-screen TV, hairdryer, WiFi access and car parking.

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    Standard Single Room
  • Max 1 Adult
    •
  • 3 Photos available
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    The Classic Single Rooms are individually styled and feature one single bed along with en-suite bathroom facilities, Freeview TV, electric kettle, an iron and ironing board, complimentary instant tea & coffee and free WiFi.

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    Superior Family Room
  • Max 2 Adults
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  • 2 Photos available
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    The spacious, individually styled superior family rooms feature a double bed and an additional single bed with en-suite bathroom facilities. Flat-screen TV with Freeview channels, tea and coffee making facilities and premium arrival treats. The room also features an iron and ironing board and WiFi.

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    Deluxe Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Our Deluxe Double Rooms are large rooms which boast an additional seating area for guests. Each room is individually styled and offers a king size bed with luxury duvets and quilts, en-suite bathroom facilities, tea and coffee making facilities and premium arrival treats, an iron and ironing board and WiFi access.

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    Deluxe Suite
  • Max 3 Adults
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  • 1 Photo available
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    Our Deluxe Suite is our largest room which boast an additional seating area for guests. The room offers a king size bed with luxury duvets and quilts, en-suite bathroom facilities, Nespresso machine, refreshing pillow spray, premium arrival treats, an iron and ironing board, bathrobe and slippers, complimentary bottled mineral water and WiFi access.

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    The Swan Hotel, Stafford, Staffordshire is featured in

    Guest Ratings For This Property

    8.7
    Based on 1468 Reviews
    100% verified reviews

    Comfort

    9.15

    Cleanliness

    9.22

    Value For Money

    8.64

    Facilities

    8.89

    Reviewers Mention About The Swan Hotel, Stafford, Staffordshire

    Guests enjoyed the pleasant atmosphere and delicious food at The Swan Hotel in Stafford, with positive comments on the cleanliness, attentive staff, and comfortable rooms. Some mentioned difficulties (Read More) finding the car park. The historic ambiance and great breakfast were highlighted, with one guest mentioning enjoying a Christmas family meal. Overall, guests expressed a desire to return in the future.

    Guest Reviews

    Calum
    review category business travellers
    9.0
    Superb
    Superb
    Staff were really friendly

    Published on 31 Dec 2023

    Zeus_zeus
    young couple
    8.0
    Very good
    Nice place to stay, but would want a quiet room in furture
    Quickly re-loacted to another room after an issue with the plumbing. Decor is good quality. Large comfortable bed.
    The front entrance is in a pedestrianised street with no vehicle access during normal arrival times. You really need to have a What3Words code for the rear car park access ///deeper.unable.update as the post code given to us by the reception is the same as the front, making it very difficult to locate. Insufficient power points - had to unplug the radio to boil kettle. Lighting in room /bathroom not good enough for applying make up Room overlooks the main pedestrianised street which was noisy all night long. In the restaurant 3 of 5 mains were not available - and of course they were the ones we really wanted.
    (Read More)

    Published on 29 Dec 2023

    Vanessa
    young couple
    7.0
    Good
    Good
    Lovely big room with the nice added touch of two dog beds for our fury companions. Room was very clean and the tea//coffee etc was topped up everyday. The hotel is in a very convenient location in the centre of the main high street. We have used the hotel many times over the years as it is dog friendly.
    Breakfast was hit and miss as were the staff unfortunately to say. Missing items that were not in stock for the breakfast and some days cooked better than others. The staff, well personally Id say some need a course on customer service whilst others were lovely as they always have been. One thing to check if we needed the extra chair before taking it away without asking us as we were waiting for guests to join us! It was briskly taken away we found this to be quiet rude. We simply felt there was no consistency with the staff very hot and cold. It has made us think twice about booking in the future which is a shame as its the perfect location for us with our families living in stafford.
    (Read More)

    Published on 29 Dec 2023

    Joanna
    group
    10.0
    Exceptional
    Very pleasant stay.
    Breakfast are supper good. Location is very convenient.

    Published on 27 Dec 2023

    Judith
    young couple
    7.0
    Good
    A comfortable stay but spoiled by very poor evening meal.
    Friendly staff, comfortable bed,central location. Good breakfast.
    Very poor festive meal. Really disappointing

    Published on 25 Dec 2023

    Albert
    young couple
    10.0
    Exceptional
    The only place you should stay when you're in Stafford.
    To be honest I liked everything. Nice room that was clean and had everything you need.
    There wasn't anything I didn't like.

    Published on 20 Dec 2023

    Paul
    young couple
    7.0
    Good
    Good
    Soundproofing between rooms could be better

    Published on 16 Dec 2023

    Yvonne
    family with young children
    10.0
    Exceptional
    Exceptional
    Beautiful room and lovely welcoming staff.
    Nil

    Published on 14 Dec 2023

    Robin
    review category business travellers
    9.0
    Superb
    Really nice pub, but with spacious rroms and well appointed
    Very charaterful old building, but also very classy and well appointed. Didn't get to eat there in the evening but the breakfast was excellent. I booked last minute needing to go to Stafford for a meeting and left thinking I'd go back there for a weekend and enjoy it properly.
    Nothing

    Published on 12 Dec 2023

    Judy
    young couple
    7.0
    Good
    Lovely hotel, great location, not enough staff
    Ideal location; good breakfast
    Lack of staff generally; Reception often not manned; phone on Reception ringing and not answered; several attempts to call Reception, almost gave up when wanted room service

    Published on 12 Dec 2023

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    Top Facilities

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    All Facilities for The Swan Hotel, Stafford, Staffordshire

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fan, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site.
    Outdoor & View Terrace.

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