The Waldorf Hilton, London, England | Photos, Reviews & Deals @Holidify

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Room Types Available

Queen Room

Max 2 Adults

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These air-conditioned rooms feature an en suite bathroom, a TV and tea/coffee making facilities.

Twin Room

Max 2 Adults

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With a large desk and high-speed internet access. Also features a rain-drop shower and original freestanding Edwardian chrome and marble washstand. A wall-mounted plasma TV provides an in-room entertainment system with video on demand, as well as hotel information including personalised billing.

Junior King Suite - Lounge Access

Max 3 Adults

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This air-conditioned suite features a TV, en suite bathroom and tea/coffee making facilities.Guests can enjoy room service and exclusive access to the hotel?s stylish Executive Lounge, serving complimentary breakfast and refreshments throughout the day as well as offering free WiFi.

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The Waldorf Hilton is featured in

50 Best Hotels In London

$ 117 onwards

40 Best Bed and Breakfasts in London

$ 31 onwards

34 Best Luxury Hotels In London

$ 160 onwards

29 Cheapest 5-Star Hotel in London

$ 117 onwards

19 Luxury Hotels In Covent Garden

$ 298 onwards

50 Hilton Hotels In London

$ 104 onwards

Guest Ratings For This Property

7.8

Based on 2070 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.49

Value For Money

7.12

Facilities

8.06

Reviewers Mention About The Waldorf Hilton

Guests praised the service at The Waldorf Hilton, with informative staff and special mention of a helpful door greeter. The rooms were clean and well-maintained, with good amenities. The location was (Read More) perfect for exploring London's attractions. Guests enjoyed the restaurant and executive lounge offerings. Some minor drawbacks included a lack of views from some rooms and closure of the pool and fitness center during the visit. Overall, a pleasant stay with excellent service.

Guest Reviews

Antonia

family with young children

4.0

Disappointing

Breakfast was amazing lots of choice , although it was cold on the last day. Doorman very helpful.

The supervisor of the bar refused us entry of the bar on two evenings despite being a resident sending us to the cocktail bar despite having seating available. This also happened to a large family also residents at the hotel. The bar supervisor was actually arguing with this large family . Booked Disney afternoon tea and our reservation although confirmed with us was not communicated to the restaurant. It was for a birthday celebration, fortunately we was granted permission as we took the table of a guest family that was booked in two hours after us- I heard the staff arranging for this to happen. Overall disappointing experience.

(Read More)

Published on 04 Jan 2024

Denzil

young couple

10.0

Exceptional

Everything you could possibly want, or need, under one roof.

As stated. Clean, well located, staff were amazing and (we decided to buy an upgraded room as the first one we had booked was so small) when we came to checkout we were told it was a free upgrade, which was unexpected but very welcome. Were not sure if it was because it was my Wifes birthday. The breakfast was perfect.

A little surprised that the Executive Lounge ran out of Muffins and had no restock.

Published on 04 Jan 2024

Alasdair

young couple

9.0

Superb

Most things

Some staff did not understand certain things and pass on messages etc

Published on 03 Jan 2024

Magdalena

young couple

10.0

Exceptional

Excellent

High standards Fantastic deco

Published on 03 Jan 2024

Amanda

family with young children

7.0

Good

Expectations weren't quite met for the cost of the stay

Hotel was very well located for Covent Garden, theatres etc. Breakfast was delicious Doormen were extremely helpful, friendly and knowledgeable

Leisure facilities & swimming pool were unavailable but we hadn't been notified before our stay. Big queue for breakfast every morning, up to 40 minutes stood in corridor outside the toilets! However the breakfast was worth the wait despite the service being a bit chaotic Service in the lounge / lobby /bar wasn't up to the standard that I expected, bit slow and items missing but the staff were very friendly.

Published on 02 Jan 2024

Gillian

young couple

9.0

Superb

Very good location and atmosphere and staff.

Breakfast location was outstanding

Some maintenance issues in the bathroom

Published on 02 Jan 2024

Gillian

solo traveller

7.0

Good

Good location but rooms need updating

Location

Room outdated and need refurbishment. Swimming pool not open. Room service undercooked and cold food.

Published on 31 Dec 2023

Matthew

young couple

6.0

Pleasant

Over priced for the quality

The location is superb.

Its looking very tired, the rooms are tiny, and for the cost in retrospect Id rather have had 3 rooms at the Premier Inn off Poland Street

Published on 31 Dec 2023

Amanda

family with young children

5.0

Passable

Disappointed by Hilton once again

Hotel location is great for theatre district

We asked for rooms close together - didnt happen We asked for 1 room to be changed to a twin - email confirmed - didnt happen We paid for 4 rooms and said this was a birthday celebration - no notice taken The room provided for the Birthday guest was appropriate for special needs guest Staff standoffish except for 1 in the Monkey bar

Published on 31 Dec 2023

Mark

young couple

8.0

Very good

excellent location for tubes and theatre and car parking at Urban parking five 5 mins walk away

location was spot on and staff were amazing

we have issues with our room ie broken shower etc however were moved and up graded with very little fuss

Published on 30 Dec 2023

Location & Nearby Places

Bridgewater (0.8 Km from city center)

Aldwych

15 Nearby Attractions

St. Paul’s Cathedral

0.2 km

Somerset House

0.2 km

London Museum of Transport

0.3 km

Natural History Museum

0.7 km

Trafalgar Square

0.8 km

National Gallery

0.8 km

See All Attractions

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Top Facilities

bar

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All Facilities for The Waldorf Hilton

Category	Facilities
Activities	Live music/performance, Walking tours, Themed dinner nights.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Bath or shower, Free toiletries, Hairdryer, Bath, Bathrobe.
Room Amenities	Sofa bed, Air conditioning, Desk, Seating Area, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Refrigerator, Snack bar, Restaurant, Minibar, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Media & Technology	Pay-per-view channels, Cable channels, TV, Video, Radio, Laptop safe, Telephone.
Services & Extras	Key card access, Alarm clock, Wake-up service.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Swimming pool, Fitness centre.
Outdoor & View	Terrace.

The Waldorf Hilton

Check Room Options And Availability

Room Types Available

The Waldorf Hilton is featured in

Guest Ratings For This Property

Reviewers Mention About The Waldorf Hilton

Guest Reviews

Antonia

Disappointing

Disappointing

Denzil

Exceptional

Everything you could possibly want, or need, under one roof.

Alasdair

Superb

Superb

Magdalena

Exceptional

Excellent

Amanda

Good

Expectations weren't quite met for the cost of the stay

Gillian

Superb

Very good location and atmosphere and staff.

Gillian

Good

Good location but rooms need updating

Matthew

Pleasant

Over priced for the quality

Amanda

Passable

Disappointed by Hilton once again

Mark

Very good

excellent location for tubes and theatre and car parking at Urban parking five 5 mins walk away

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