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About The Westin Dallas Downtown
The Westin Dallas Downtown is a great hotel located in Dallas. It offers a range of amenities, including free parking, a restaurant, bar, fitness center, garden, business center, laundry facilities, (Read More)dry cleaning service, lift, safety deposit box, valet parking, luggage storage, air conditioning, concierge service, and a swimming pool. The hotel is conveniently located near famous landmarks and is known for its friendly and efficient staff, spacious and comfortable rooms, and stunning views. The hotel also offers excellent customer service, with staff going above and beyond to assist guests. Overall, it's a top choice for business and leisure travelers alike.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
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Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
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Deluxe Queen Room with Two Queen Beds and Tub - Mobility and Hearing Accessible
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
On Sunday no cook available, buffet was almost empty. Tables dirty, 56 dollars spent and we only ate parfaits.
Published on 31 Oct 2023
Nancy
family with young children
10.0
Exceptional
My daughter and I thoroughly enjoyed our stay and would return in a heartbeat.
The rooms were quiet, clean, and comfortable. The staff was exceptionally helpful and pleasant. It was an overall positive visit.
Directions from the parking garage to check in could have been more clear. It was easy to get lost upon arrival.
Published on 30 Oct 2023
Nicole
review category business travellers
10.0
Exceptional
Exceptional
Our maps took us to the back of the building. Some sort of signs to let us know where the entrance or valet was around the corner wouldve helped but we figured it out easily.
Published on 28 Sep 2023
Patricia
with friends
9.0
Superb
Westin always delivers on comforts.
Downtown location was great. Nice, well appointed rooms with comfortable beds.
Coffee shop on premises was not run well. No food, understaffed, I paid for sandwich, they didnt have it so I had a pastry. No burritos, no refund etc. I didnt fuss because there was a long line. We maybe shouldve tried the restaurant.
Published on 14 Sep 2023
Latonie
solo traveller
1.0
Bad
Westin can do better
Bed bugs staff attitude was nasty
Leaving
Published on 11 Sep 2023
Leanne
young couple
1.0
Bad
I have taken my do. Here ever year to buy school clothes. This was his freshman year. Sadly it will be the last.
Upon check in I was greeted by a lady who was not knowledgeable about the hotel booking system . I was double charged for my room with a pro
Use that it would, fall off. In fact it did not.
Customer service in resolving the issue was problematic at best
Published on 24 Aug 2023
Anonymous
solo traveller
8.0
Very good
comfortable and relaxing
clean n spacious
nothing telling
Published on 11 Jun 2023
Daay
young couple
10.0
Exceptional
Exceptional
everythimg
Published on 05 Jun 2023
Morales
family with young children
9.0
Superb
Superb
Everything is good
I was in 27 floor mi neighbors was smoking Marijuana all night
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility
Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Rooftop pool, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating.
Food & Drink
Wine/champagne, Refrigerator, Snack bar, Restaurant, Kid-friendly buffet, Breakfast in the room, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services
Ironing service, Dry cleaning, Laundry.
Services & Extras
Towels, Wake up service/Alarm clock, Key card access, Linen.
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas
Garden.
Reception services
Concierge service, Valet parking, 24-hour front desk, Invoice provided, Luggage storage, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General
Parking, Private parking, Parking on site.
Entertainment and family services
Indoor play area, Board games/puzzles.
Transport
Car hire.
Pool and wellness
Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
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