The Westin Phoenix Downtown, Phoenix | Photos, Reviews & Deals @Holidify

About The Westin Phoenix Downtown

The Westin Phoenix Downtown is a highly recommended hotel in the heart of downtown Phoenix. With spacious and updated rooms, accommodating staff, and excellent amenities, it provides a comfortable and enjoyable stay for both business and leisure travelers. The hotel's meeting space is ideal for conferences, and the location is perfect, with nearby landmarks such as the Phoenix Convention Center and a variety of restaurants within walking distance. The on-site restaurant and bar serve delicious food and drinks, and the pool area is a nice place to relax. Overall, the hotel offers a solid stay with great service.

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Deluxe Room, Guest room, 2 Queen, City view

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit offers 1 bed.

Deluxe Room, Guest room, 1 King, City view

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.

Executive Room, Club level, Guest room, 2 Queen, City view

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a safe deposit box as well as city views. The unit offers 1 bed.

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All Facilities for The Westin Phoenix Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Stand-up comedy, Hiking, Bowling, Movie nights, Golf course (within 3 km).
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Miscellaneous	Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Accessibility	Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet.
Room Amenities	Sofa, Heated pool, Air conditioning, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fold-up bed, Heating.
Food & Drink	Refrigerator, Restaurant, Minibar, Coffee machine, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	WiFi, Internet services.
Cleaning services	Dry cleaning.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Executive lounge access.
Media & Technology	Pay-per-view channels, Cable channels, iPod dock, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Paid WiFi, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
Pool and wellness	Outdoor pool (all year), Outdoor pool, Swimming pool, Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Parking garage.
Outdoor & View	City view, Terrace, View.

Guest Ratings For This Property

8.5

Based on 233 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.0

Facilities

8.79

Guest Reviews

Natalie

young couple

7.0

Good

Nice, clean, would maybe stay again.

Room was very spacious

Not enough dining options and availability

Published on 03 Jan 2024

Julie

young couple

6.0

Pleasant

It was fine. Wouldnt stay again.

The rooms are very spacious.

Its right in downtown and we were with dogs so theres no great place to walk them. Also there were no luggage carts available for the very long trek to our room. Also the heat in our room was broken. Stuck on 74. Too hot.

Published on 29 Dec 2023

Erika

young couple

10.0

Exceptional

Overall was great, well be back

Phenomenal service in restaurant!

Cold in restaurant. Had doors open despite being in low 60s/high 50s.

Published on 11 Dec 2023

Victoria

solo traveller

10.0

Exceptional

Convenient and comfy for a short stay in Phoenix

Convenient to Chase Field, the concert venue I attended an event at. The property is contemporary, spacious and very clean. Has everything you need for a great stay.

In-room dining menu could be more expansive (and run later). Also for the prices, a bit surprising it is served in to-go boxes rather than plated.

Published on 11 Dec 2023

Alara

review category business travellers

10.0

Exceptional

Comfortable spot close to the conference center

Everything was great! Everybody is very friendly and the food is good too even though a bit pricey. Rooms are very large with enough space to work in as well

Nothing

Published on 22 Oct 2023

Anonymous

young couple

1.0

Bad

I wont ever stay there again.

It was clean.

The air conditioning unit in room 1535 makes an unbearable noise and kept me up all night. Receptionist embarrassed me in front of my date, said my card declined then find out it was a computer issue and my card actually went through fine. Its uncomfortable explaining theres nothing wrong with my card to my date, and the receptionist could have kept her mouth shut until she figured out what the problem was.

Published on 04 Oct 2023

Dahlia

young couple

10.0

Exceptional

Wonderful staff, high quality hotel experience.

The staff is exceptional all around, helpful, polite, professional; from the lobby, valet, bar/restaurant, housekeeping. People who answer phones are great too. All staff is wonderful.

Was inconvenienced that there is no snack bar or vending. And if the restaurant is closed, it would be nice to have.

Published on 10 Sep 2023