The Westin Resort & Spa Cancun, Cancun, Mexico | Photos, Reviews & Deals @Holidify

About The Westin Resort & Spa Cancun

A one of a kind gateway to Paradise, The Westin Resort and Spa Cancun is the perfect place to unwind and spend some quality family time. The beach front villa offers majestic views of the ocean. Indulge yourself in activities like water aerobics, Pilates, Zumba classes, cooking demonstrations or simply relax by the white sand beach or enjoy an in-house spa session.

Top Facilities

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bar

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Check Room Options And Availability

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King Room with Lagoon View

Max 2 Adults

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The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers a flat-screen TV with cable channels. The unit offers 1 bed.

Double Room with Two Double Beds and Lagoon View

Max 4 Adults

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King Room with Ocean View

Max 2 Adults

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The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room offers a flat-screen TV with cable channels. The unit has 1 bed.

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Location & Nearby Places

Zona Hotelera (15.3 Km from city center)

Boulevard Kukulcan KM 20

5 Nearby Attractions

Playa Delfines

2.4 km

El Rey Ruins

2.4 km

Playa Tortugas

12.1 km

Isla Mujeres

14.8 km

Chichen Itza

15.5 km

All Facilities for The Westin Resort & Spa Cancun

Category	Facilities
Activities	Water sport facilities on site, Tennis equipment, Beach, Tennis court, Snorkelling, Golf course (within 3 km), Table tennis, Diving.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Air conditioning, Desk, Iron, Safety deposit box.
Food & Drink	Dishwasher, Snack bar, Restaurant, Breakfast in the room, Kitchenette, Kitchen, Packed lunches, Dining table, Special diet menus (on request), Kid meals, Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	24-hour security.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning.
Services & Extras	Towels, Linen, Alarm clock.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Tour desk, Luggage storage, Currency exchange.
General	Parking, Private parking, Free parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Entertainment and family services	Kids' club, Babysitting/child services.
Pool and wellness	Outdoor pool (all year), Steam room, Solarium, Kids' pool, Beachfront, Beauty Services, Pool with view, Spa/wellness packages, Outdoor pool, Manicure, Hair colouring, Hair treatments, Hot tub/Jacuzzi, Swimming pool, Private beach area, Hair cut, Swimming Pool, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Pedicure, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Accessible parking, Car hire.
Outdoor & View	Terrace, View, Sea view, Balcony.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.0

Based on 2888 Reviews

100% verified reviews

Comfort

8.52

Cleanliness

8.46

Value For Money

7.63

Facilities

8.15

Guest Reviews

Riju

family with young children

8.0

Very good

Great location; nice stay

Great location of the hotel with nice sets of indoor pools and outdoor beach access. Easy car parking too! Good to have on-site coffee shop and small marketplace.

Wish they could've extended late check-out as opposed to the early 10am check-out..

Published on 03 Jan 2024

John

family with young children

2.0

Very poor

This hotel damages Westins brand identity

Westins everywhere have great beds and the waves were great.

Messed up the rooms, food was truly horrible anywhere at the hotel (great offsite) lost our laundry, hard pushes for timeshare even if saying not interested, overpriced for anything at the hotel, lost prepayment for New Years dinner, rust everywhere, mold on drying lines- way below Westin quality.

Published on 03 Jan 2024

Patricia

family with young children

10.0

Exceptional

Amazing views, good-sized rooms, clean with helpful staff

Great location, clean, with good size rooms, amazing views and helpful staff

Bathroom could use a make over

Published on 03 Jan 2024

Rebecca

family with young children

8.0

Very good

Value for money and lovely location but some improvements would make all the difference.

Location and beach were excellent. Stunning view and sunrise. Beautiful clean beach. Bus stop right outside. Very good buffet breakfast. Starbucks coffee shop great!

Property still needs a lot of repairs to be 4*. As Marriott Vacation Club owners we have been to a lot of Marriott-owned properties and this one is not to the same level as usual 4*. All room doors need changing and acoustics worked on in the corridors to absorb sound as it is a huge issue. There are no decorations or plants or anything to absorb sound. A la carte breakfast needs to be available from 7am at the restaurants. Wave Rider didnt operate for whole 7 days we stayed much to the disappointment of our teens. Building 2 or D seemed a little forgotten and disconnected from the rest of the resort.

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Published on 31 Dec 2023

Briana

young couple

1.0

Bad

Hated this hotel and the staff for all that money I could of stayed else where

Its not to much I liked

If its a resort

Published on 31 Dec 2023

John

group

5.0

Passable

I would go back to city but choose a different resort.

Sports Arena

Drop off wall, other restaurant, inflated prices, outdated accommodations

Published on 30 Dec 2023

Dawei

family with young children

7.0

Good

There is some noise in the room which is caused by the fan. And the fan is not able to be turned off

Published on 28 Dec 2023

Marcelo

young couple

6.0

Pleasant

good breakfast and location Staff is amazing

very old decor, conditions

Published on 28 Dec 2023

Ely

family with young children

1.0

Bad

We got scammed on the price and will dispute it with Booking.com If unsuccessful, will dispute it with the credit card carrier but will not pay over the agreed price. Shame on you!

Published on 25 Dec 2023

Andr

young couple

8.0

Very good

The beach is very narrow but still very beautiful. The room was very nice and clean, we were upgraded due to a little mixup to a beachfront balcony double room with a king bed. It was very nice, located in a more private building with a pool and the beach very near. The breakfast was very good. The hotel is super close to the airport.

The hotel is currently undergoing a renovation, so some parts are very nice and new, like the front desk... Expect construction noise in the main building. If you're looking for a quiet stay, do your best to book a room at the other extreme of the property; that building is very quiet. The seafood restaurant was bad, the food was not tasty. Only the breakfast is actually good. The beach is quite narrow, and also right next to the property there is what seems to be a deposit of old stuff which has wood, an old wave runner and some smelly seaweed. Regarding the room; the bathroom was nice and the front beach balcony was amazing, but the mattress was excessively soft, I felt like I was drowning in that bed, and we had trouble finding a comfortable pillow. We personally like it better when there is a remote for the AC. Here, the AC is very loud, the controls are stuck to the wall, and they give off a very bright light that might disturb you at night.

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Published on 24 Dec 2023