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The Westin St. Louis

Downtown St. Louis (1 kms from Gateway Arch National Park)

Ranked 21 out of 39 best hotels in saint louis

8.4
(339 reviews)

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King Room

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Room

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Premium King Room

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

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    Premium Queen Room with Two Queen Beds

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Superior King Room

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, executive lounge access, a seating area and a wardrobe. The unit has 1 bed.

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    Superior Queen Room with Two Queen Beds

  • Max 4 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, executive lounge access, a seating area and a wardrobe. The unit has 2 beds.

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    Studio King Suite, Suite, 1 King, Sofa bed

  • Max 3 Adults
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    Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box.

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    Executive Suite, 1 King, Sofa bed

  • Max 4 Adults
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

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    Junior King Suite, Suite, King, Sofa bed

  • Max 3 Adults
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.

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    Deluxe King Room - Hearing Accessible

  • Max 3 Adults
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    This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Deluxe King Room with Adapted Tub - Mobility Accessible

  • Max 3 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe King Room with Roll-in Shower - Mobility Accessible

  • Max 3 Adults
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    The spacious double room features air conditioning, a coffee machine, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    All Facilities for The Westin St. Louis

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Allergy-free room, Pet bowls.
    Accessibility Hearing accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Air conditioning, Desk, Carpeted.
    Food & Drink Breakfast in the room, Coffee machine, Special diet menus (on request), Room service, Restaurant, Bar.
    Safety & security Smoke alarms.
    Services Internet services, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Executive lounge access, Linen, Alarm clock, Wake-up service.
    Media & Technology Laptop safe, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Paid WiFi, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
    Pool and wellness Massage.
    Transport Car hire.

    Guest Ratings For This Property

    8.4
    Based on 339 Reviews
    100% verified reviews

    Comfort

    8.87

    Cleanliness

    8.9

    Value For Money

    7.75

    Facilities

    8.68

    Reviewers Mention About The Westin St. Louis

    The reviewer had a fantastic experience with the front desk agent, Joel, who was friendly and knowledgeable. They also loved the beautiful room with a great shower and bath. They did not dine at the (Read More)hotel, but appreciated the nearby location with plenty of dining options.

    Guest Reviews

    Abigail
    group
    10.0
    Exceptional
    Exceptional
    I loved the staff! The room was huge and gorgeous!

    Published on 04 Jan 2024

    Monica
    young couple
    8.0
    Very good
    YESSIR!!!
    SHOWER!!!!!!!!!!!!
    Not too much to complain about!!!

    Published on 18 Nov 2023

    Katie
    young couple
    1.0
    Bad
    Inconvenient and unprepared, making guests wait 4 hours past check in for their rooms to be ready.
    N/A
    Unprepared and rooms were not ready. Had to change for my event in the lobby bathroom and leave all luggage in the car. Checked in at 2:00pm and room was not ready until 6:00pm. Staff were not accommodating to the people who waited hours in line to check in. I tried calling the front desk while my husband waited in line and no one would answer the phone. Major inconvenience and will never stay here for an event at any time.

    Published on 05 Nov 2023

    Jonathan
    family with young children
    4.0
    Disappointing
    Over 2 hrs waiting and begging for rooma. Never again!!
    Location was great. Valet parking was fantastic. Room was spacious and comfortable.
    We contacted the property for a 3:00 pm check in. We arrived at 2:45. Stood in line for over an hour. Then was told we may have a room and we will call you. I paid $317 up front to maybe get a room. We missed our dinner reservations because of having to wait. I started noticing that ppl getting loud were getting rooms. I brought my disabled niece to see Metallica. It was close to 5 and the show starts at 6. I finally went up and begged to please get a room. We have drove for 4.5 hrs. We booked this 2.5 months in advance. We have missed dinner reservations!!! and this is unbelievable. My niece has special needs and has sit in the foyer for 2 hrs now. We finally got a room. This was the worst experience for a hotel ever. We were never told anything, just given drink vouchers. We do not drink. Never again will i spend a moment inside a Westin Hotel.

    Published on 05 Nov 2023

    Martin
    young couple
    10.0
    Exceptional
    Exceptional
    Fast check-in, close to everything we were doing, comfortable bed, nice roomy bathroom. Great customer service provided by all the staff.
    No complaints.

    Published on 04 Nov 2023

    Freddie
    group
    9.0
    Superb
    I really enjoyed my stay and will be using this facility in the future.
    Check in and staffing was great.
    Parking was really awkward and at times became congested.

    Published on 30 Oct 2023

    Anonymous
    solo traveller
    4.0
    Disappointing
    Next visit I will not stay at the Westin.
    Room style and layout.
    The loud club on the corner of the location. I found socks behind the tv stand. There was an annoying mechanical noise constantly sounding within the room. Body wash container was empty and no iron was available. I called the front desk to have the container refilled and about the locked closet where the iron may have been, but no service was given. I was offered valet service and paid, but it was only available upon arrival. Valet staff was absent and sign was removed.

    Published on 30 Oct 2023

    Avery
    solo traveller
    9.0
    Superb
    The valet guy helped me jumpstart my car. The staff was very friendly!
    Clean

    Published on 14 Oct 2023

    Michael
    family with young children
    1.0
    Bad
    Bad
    Waited for 2 hours after check in time until we left and never got our room

    Published on 05 Oct 2023

    Jan
    group
    7.0
    Good
    clean place, great location, poor management
    location (right next to the ballpark)
    extremely poor management on a game day (which usually doesnt come by surprise): wait time at check-in 30+ minutes, at 4:30pm one of two rooms wasnt ready yet. They should have anticipated a rush on game day and made proper arrangements in advance (e.g. get more staff)

    Published on 05 Oct 2023

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