The Westist Hotel & Spa

Activities

• Cooking class
• Walking tours
• Tour or class about local culture

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Soundproof rooms
• Non smoking rooms
• Lift
• Designated smoking area
• Pet basket
• Pet bowls
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Sauna
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet
• Bathrobe

Exclusive services

• Free spa access

Room Amenities

• Sofa
• Hypoallergenic
• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Private entrance
• Seating area
• Iron
• Safety deposit box
• Trash cans
• Non feather pillow
• Interconnected room(s) available
• Ironing facilities
• Heating
• Extra long beds (> 2 metres)
• Hardwood or parquet floors
• Socket near the bed
• Cleaning products
• Pants press

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Restaurant
• Minibar
• Kid friendly buffet
• Breakfast in the room
• Packed lunches
• Kid meals
• Outdoor furniture
• Bottle of water
• Room service
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Wake up service
• Lockers
• Key access

Media & Technology

• Cable channels
• Tv
• Radio
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Mobile app for room service
• Physical distancing rules followed

General

• Pets allowed
• Wifi available in all areas

Entertainment and family services

• Babysitting/child services

Pool and wellness

• Hammam
• Massage
• Beauty services
• Light therapy
• Spa/wellness packages
• Back massage
• Body scrub
• Spa lounge/relaxation area
• Fitness/spa locker rooms
• Foot massage
• Body wrap
• Couples massage
• Neck massage
• Body treatments
• Facial treatments
• Spa facilities
• Head massage
• Spa and wellness centre
• Full body massage
• Massage chair
• Hand massage

Transport

• Car hire
• Shuttle service (additional charge)
• Shuttle service

Outdoor & View

• Inner courtyard view
• Quiet street view
• Balcony