OYO Townhouse 398 Cloud Bay

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Facilities for disabled guests

Safety features

• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• First aid kit available
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas

Room Amenities

• Air conditioning

Food & Drink

• Room service
• Restaurant

Safety & security

• Fire extinguishers
• Cctv in common areas

Services

• Internet services
• Wifi
• Free wifi

Cleaning services

• Daily housekeeping

Media & Technology

• Tv

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared kitchen
• Garden

Reception services

• Luggage storage
• 24 hour front desk

Physical distancing

• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas
• Mobile app for room service
• Cashless payment available
• Contactless check in/check out

General

• Parking on site
• Free parking
• Parking
• Wifi available in all areas

Entertainment and family services

• Board games/puzzles