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Trademark Hotel, a Member of Design Hotels

Nairobi City Centre (6 kms from Lavington Mall)
The Village Market Limuru Road

Ranked 26 out of 40 best hotels in nairobi

8.2
308 reviews

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Room Types Available

Trademark Twin
  • Max 2 Adults
    •

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    This air conditioned twin/double room is fitted with a flat screen TV with cable and satellite channels, an electric kettle, a wardrobe and desk. The room is complete with a private bathroom with free toiletries.

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    Trademark King
  • Max 2 Adults
    •
  • 1 Photo available
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    This air conditioned King room is fitted with a flat screen TV with cable and satellite channels, an electric kettle, a wardrobe and desk. The room is complete with a private bathroom with free toiletries.

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    Accessible King
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The spacious double room features air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

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    Deluxe Double Room with Balcony
  • Max 2 Adults
    •
  • 1 Photo available
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    The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe and a safe deposit box. The unit has 1 bed.

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    Suite
  • Max 3 Adults
    •

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    The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite is furnished with a desk and a seating area and features soundproof walls and a wardrobe. The unit has 1 bed.

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    Triple Room
  • Max 3 Adults
    •

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    The fireplace is a top feature of this triple room. The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The triple room provides a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Trademark King City View Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The double room features air conditioning and a safe deposit box. The unit has 1 bed.

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    Trademark Twin City View Room
  • Max 2 Adults
    •

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    The twin room features air conditioning and a safe deposit box. The unit has 1 bed.

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    Trademark Hotel, a Member of Design Hotels is featured in

    Guest Ratings For This Property

    8.2
    Based on 308 Reviews
    100% verified reviews

    Comfort

    8.77

    Cleanliness

    8.7

    Value For Money

    7.78

    Facilities

    8.43

    Reviewers Mention About Trademark Hotel, a Member of Design Hotels

    The Trademark Hotel, a Member of Design Hotels, received positive reviews for its seamless entry, great parking, top-notch conference facilities, premium restaurant food, and friendly staff. Guests a (Read More)ppreciated the hotel's location within the Village Market, providing plenty of nearby activities for families. The hotel's walkability and affordability were praised, along with its excellent customer service. However, some guests noted issues with noise from the mall and room amenities such as pillows and blankets. Overall, the hotel was seen as comfortable and well-equipped, with a great rooftop pool and access to a fully equipped gym. Breakfast and the catering team were highlighted as positives, though some felt the rooms and customer service could be improved.

    Guest Reviews

    Dwight
    young couple
    10.0
    Exceptional
    A delightful stay in a wonderful setting
    The property is in a great location, and was central to everything that one could possibly want to do in Nairobi. I liked that it is anchoring an upmarket shopping mall, and gave us access to numerous choices for shopping and dining. We also loved the state of the art fitness center.
    Not applicable.

    Published on 31 Dec 2023

    Gregroy
    young couple
    5.0
    Passable
    Fair but service leaves a lot to be desired
    Location
    Room service was non- existent

    Published on 30 Dec 2023

    Rqpeterson
    young couple
    10.0
    Exceptional
    PERFECT place to celebrate a special birthday!
    The trademark is just a perfect place for a weekend get-away. The staff is charming and helpful, and room and bed is lovely!
    nothing, really, we should have asked for extra towels and face-cloths when we checked in.

    Published on 21 Dec 2023

    Susan
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Large room, ample desk, plenty of electrical outlets and USB ports, good lighting, very strong and reliable lighting, perfect for meetings at the UN, ok breakfast
    Expensive, breakfast could have more vegetarian options

    Published on 09 Dec 2023

    Julien
    review category business travellers
    8.0
    Very good
    Nice modern hotel with an amazing staff
    Modern hotel with all the comfort you need. Special mention to the staff which is really amazing !
    Its too noisy; with noise coming from the mall next to the hotel or from the pool area

    Published on 01 Nov 2023

    Matj
    family with young children
    8.0
    Very good
    Very good
    Very comfortable room and bed, amazing breakfast. Staff is nice and helpful.
    The lights in the room were not functioning properly - only some of the lightswitches were not functioning. Sometimes it took a while for hot water to run.

    Published on 01 Nov 2023

    Andrew
    review category business travellers
    8.0
    Very good
    Very good
    Mostly-comfortable room. Good location. Very friendly staff.
    The room was clean and comfortable, but a little worn. In my room it was a challenge to get decent shower pressure and hot water at the same time. I requested an airport drop-off in advance, but there was unnecessary confusion among the front desk and driver staff.

    Published on 10 Oct 2023

    Stuart
    young couple
    4.0
    Disappointing
    Overall a nice and safe location, some attention to detail required and some noise nullification
    very comprehensive with a very wide selection of food available. Coffee was a bit too strong.
    the room we were first allocated but we gave to my daughter and partner whilst the final room was prepared had a very heavy concentration of cigarette smoke. i was under the impression that all rooms should have been none smoking and if not there was nothing on Booking. Com to say whether a non smoking room was needed. The noise in our room from the various amusement activities that lasted until about 10pm was the noisiest i have encountered in a hotel and I am a war veteran artillery man who is quite deaf. we had to ask for a fridge to be put in our room.

    Published on 03 Oct 2023

    Anne
    solo traveller
    9.0
    Superb
    Great weekend at Trademark Hotel
    The highlight of this hotel is the staff. Everyone here are amazing, sweet, accommodating and just overall a delight to interact with. The rooms are fine, not extraordinary. The breakfast is good and abundant. The rooftop pool was great - on weekends you can order cocktail and food from Hero - the amazing cocktail and restaurant on the 9th floor of the hotel. I would absolutely stay here again.
    Nothing

    Published on 22 Aug 2023

    Agatha
    family with young children
    10.0
    Exceptional
    Simply suberb! Worth every coin.
    The visit was a special treat for my son who had just turned 10! Trademark Hotel made his birthday even more special, from a welcome birthday cake; a card signed by the Guest Relations Manager, one signed from me and 3 complementary tickets for activities at the Village Market! This was way beyond what we expected and am truly grateful! Also, the view from the room was amazing!
    Nothing!

    Published on 15 Aug 2023

    Location & Nearby Places

    Nairobi City Centre (6.8 Km from city center)

    The Village Market Limuru Road

    15 Nearby Attractions

    Village Market Nairobi

    0.4 km

    Karura Forest

    1.0 km

    Westgate Shopping Mall

    2.7 km

    Two Rivers Mall

    2.8 km

    Ruaka Falls

    3.6 km

    Nairobi National Museum

    4.7 km

    Nairobi Snake Park

    4.8 km

    Nairobi Arboretum

    5.0 km

    Maasai Market

    5.4 km

    African Heritage House

    5.6 km

    Central Park Nairobi

    5.9 km

    Jamia Mosque Nairobi

    5.9 km

    Lake Naivasha

    6.0 km

    Nairobi Gallery

    6.1 km

    National Archives

    6.2 km

    See All Attractions

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Trademark Hotel, a Member of Design Hotels

    Category Facilities
    Activities Bike tours, Live music/performance, Billiards, Bowling, Darts, Table tennis, Game drives.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Slippers, Bath, Shower.
    Room Amenities Soundproofing, Heated pool, Air conditioning, Wardrobe or closet, Desk, Seating Area, Rooftop pool, Safety deposit box, Fireplace, Interconnected room(s) available.
    Food & Drink Wine/champagne, Restaurant, Breakfast in the room, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Services & Extras Key card access, Linen, Wake-up service.
    Common areas Sun terrace, Games room.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Kids' club, Indoor play area, Board games/puzzles, Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Massage, Foot bath, Beauty Services, Light therapy, Spa/wellness packages, Outdoor pool, Manicure, Personal trainer, Back massage, Body scrub, Spa lounge/relaxation area, Waxing services, Hair treatments, Swimming pool, Foot massage, Hair cut, Body wrap, Swimming Pool, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking, Airport drop off, Parking garage, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Terrace.
    Shops Barber/beauty shop, Minimarket on site.

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