The property was excellent. However the brand TREEBO of which ESS Grande is just one property in one location is HORRIBLE. Details of that in "What I didn't like".
Little to complan about the specific property as such. Rooms were excellent, the attention to detail was good and staff especially the gentleman at reception who once I reached him after a herculean effort in locating the reception number was very very helpful in giving me directions to the hotel patiently and assuring me not to worry about my late arrival as he reassured he will hold thex room. But trying to reach him was like climbing Mount Everest..Treebo just refuses to share the individual hotel contact. unless absolutely necessary The so called property contact number you get on booking (and even in Google...hotel staff says it is Teeebo rule) is nothing but the Treebo call center and not individual property. BEWARE.
The l property ocation is good on a quiet street off one of the busiest main roads in Coimbatore. Although not the hotel's fault, the entire street from the main road is full of liquor shops and with this property at the furthest end, I would not think it will be very safe walking with womenfolk on that street late in the evening.
Also the breakfast though good is served in a restaurant which is short staffed (atleast the day U had( and since the breakfast room is very small so you may have to wait a long time if 4 or 5 families land up together. This was the only irritating thing in an otherwise excellent stay.
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