Tru By Hilton Jacksonville South Mandarin, Fl, Jacksonville

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Room Types Available

King Room

Max 2 Adults

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This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Room with Bath Tub - Mobility Access

Max 2 Adults

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This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Hearing Access

Max 2 Adults

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This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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Tru By Hilton Jacksonville South Mandarin, Fl is featured in

44 Best Hotels In Jacksonville

$ 89 onwards

Guest Ratings For This Property

8.9

Based on 1272 Reviews

100% verified reviews

Comfort

9.13

Cleanliness

9.15

Value For Money

8.76

Facilities

9.08

Reviewers Mention About Tru By Hilton Jacksonville South Mandarin, Fl

The Tru By Hilton Jacksonville South Mandarin, FL has a convenient location and friendly staff, but the breakfast options are limited. The hotel is near a busy highway, resulting in constant noise. T (Read More)he common areas are clean but not spotless, and there have been reports of smoking in the hotel. However, the staff is outstanding and accommodating to religious observers. The rooms are not as clean as expected, with various cleanliness issues found. The hotel offers nice amenities such as a business area, lounge, marketplace, and free breakfast. Overall, it's a decent value with a hipster decor, although the rooms are smaller than expected and the beds are not very comfortable. The location is safe, and there are nearby gas stations and shopping centers. Some guests had an excellent experience, praising the cleanliness, pool, breakfast, coffee, and helpful staff. However, one guest had a negative experience with rude front desk service and incorrect room allocation. Overall, the hotel is recommended for a stay in Jacksonville.

Guest Reviews

Rou

young couple

10.0

Exceptional

I would definitely stay at this hotel as long as the staff is all like Ms. Mary

The staff Ms. Mary is exceptionally pleasant and friendly.

Published on 04 Jan 2024

Rita

family with young children

7.0

Good

The hotel value the price

Clean room and good to stay at least two nights. The breakfast was nice.

Too much noise in the room, because of the old refrigerator, you need to take off the plug ! And pray for the others respect the silence in the row.

Published on 04 Jan 2024

Sarmad

young couple

10.0

Exceptional

Good things

Really a good place to stay in Jacksonville fl

Clean and professional hr

Published on 02 Jan 2024

Warren

young couple

10.0

Exceptional

Very friendly staff

Published on 01 Jan 2024

Carolyn

young couple

10.0

Exceptional

Very nice

Very upbeat and modern

A bit of traffic noise

Published on 01 Jan 2024

Alaa

young couple

10.0

Exceptional

Clean, friendly staff, good service.

N/A

Published on 29 Dec 2023

Shashikanth

family with young children

9.0

Superb

I was was a pleasant stay

Great location , excellent and helpful staff

I dont know if everyone feels the same, breakfast menu could be better with more items

Published on 28 Dec 2023

Gime

family with young children

10.0

Exceptional

Room very comfortable, great location, delicious breakfast, kind staff.

All good!

Published on 27 Dec 2023

Anabella

young couple

9.0

Superb

The lobby was amazing: great for working or hanging out. Lots of options

Breakfast was good but I would have wanted more options like fruit

Published on 27 Dec 2023

April

family with young children

8.0

Very good

Perfect for an overnight stay.

Staff is very friendly, hotel is clean

N/A

Published on 27 Dec 2023

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Top Facilities

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All Facilities for Tru By Hilton Jacksonville South Mandarin, Fl

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Air conditioning, Ironing facilities, Heating, Desk, Safety deposit box.
Food & Drink	Refrigerator, Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks), Outdoor furniture.
Services	WiFi, Free WiFi, Internet services.
Services & Extras	Wake-up service.
Media & Technology	Cable channels, Flat-screen TV, Telephone.
Common areas	Outdoor fireplace, Games room.
Reception services	Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Sun loungers or beach chairs.
Transport	Accessible parking.

Tru By Hilton Jacksonville South Mandarin, Fl

Check Room Options And Availability

Room Types Available

Tru By Hilton Jacksonville South Mandarin, Fl is featured in

Guest Ratings For This Property

Reviewers Mention About Tru By Hilton Jacksonville South Mandarin, Fl

Guest Reviews

Rou

Exceptional

I would definitely stay at this hotel as long as the staff is all like Ms. Mary

Rita

Good

The hotel value the price

Sarmad

Exceptional

Good things

Warren

Exceptional

Exceptional

Carolyn

Exceptional

Very nice

Alaa

Exceptional

Exceptional

Shashikanth

Superb

I was was a pleasant stay

Gime

Exceptional

Exceptional

Anabella

Superb

Superb

April

Very good

Perfect for an overnight stay.

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