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Hotel

Tru By Hilton Jacksonville South Mandarin, Fl

Mandarin (0 kms from )
8.9
(1272 reviews)

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King Room

  • Max 2 Adults
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    This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room with Bath Tub - Mobility Access

  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access

  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Mobility Access

  • Max 4 Adults
  • Read More

    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access

  • Max 4 Adults
  • Read More

    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    All Facilities for Tru By Hilton Jacksonville South Mandarin, Fl

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Safety deposit box.
    Food & Drink Refrigerator, Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks), Outdoor furniture.
    Services WiFi, Free WiFi, Internet services.
    Services & Extras Wake-up service.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Common areas Outdoor fireplace, Games room.
    Reception services Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
    General Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.

    Guest Ratings For This Property

    8.9
    Based on 1272 Reviews
    100% verified reviews

    Comfort

    9.13

    Cleanliness

    9.15

    Value For Money

    8.76

    Facilities

    9.08

    Reviewers Mention About Tru By Hilton Jacksonville South Mandarin, Fl

    The Tru By Hilton Jacksonville South Mandarin, FL has a convenient location and friendly staff, but the breakfast options are limited. The hotel is near a busy highway, resulting in constant noise. T (Read More)he common areas are clean but not spotless, and there have been reports of smoking in the hotel. However, the staff is outstanding and accommodating to religious observers. The rooms are not as clean as expected, with various cleanliness issues found. The hotel offers nice amenities such as a business area, lounge, marketplace, and free breakfast. Overall, it's a decent value with a hipster decor, although the rooms are smaller than expected and the beds are not very comfortable. The location is safe, and there are nearby gas stations and shopping centers. Some guests had an excellent experience, praising the cleanliness, pool, breakfast, coffee, and helpful staff. However, one guest had a negative experience with rude front desk service and incorrect room allocation. Overall, the hotel is recommended for a stay in Jacksonville.

    Guest Reviews

    Rou
    young couple
    10.0
    Exceptional
    I would definitely stay at this hotel as long as the staff is all like Ms. Mary
    The staff Ms. Mary is exceptionally pleasant and friendly.

    Published on 04 Jan 2024

    Rita
    family with young children
    7.0
    Good
    The hotel value the price
    Clean room and good to stay at least two nights. The breakfast was nice.
    Too much noise in the room, because of the old refrigerator, you need to take off the plug ! And pray for the others respect the silence in the row.

    Published on 04 Jan 2024

    Sarmad
    young couple
    10.0
    Exceptional
    Good things
    Really a good place to stay in Jacksonville fl
    Clean and professional hr

    Published on 02 Jan 2024

    Warren
    young couple
    10.0
    Exceptional
    Exceptional
    Very friendly staff

    Published on 01 Jan 2024

    Carolyn
    young couple
    10.0
    Exceptional
    Very nice
    Very upbeat and modern
    A bit of traffic noise

    Published on 01 Jan 2024

    Alaa
    young couple
    10.0
    Exceptional
    Exceptional
    Clean, friendly staff, good service.
    N/A

    Published on 29 Dec 2023

    Shashikanth
    family with young children
    9.0
    Superb
    I was was a pleasant stay
    Great location , excellent and helpful staff
    I dont know if everyone feels the same, breakfast menu could be better with more items

    Published on 28 Dec 2023

    Gime
    family with young children
    10.0
    Exceptional
    Exceptional
    Room very comfortable, great location, delicious breakfast, kind staff.
    All good!

    Published on 27 Dec 2023

    Anabella
    young couple
    9.0
    Superb
    Superb
    The lobby was amazing: great for working or hanging out. Lots of options
    Breakfast was good but I would have wanted more options like fruit

    Published on 27 Dec 2023

    April
    family with young children
    8.0
    Very good
    Perfect for an overnight stay.
    Staff is very friendly, hotel is clean
    N/A

    Published on 27 Dec 2023

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