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Tru By Hilton Milwaukee Downtown, WI

Downtown milwaukee (1 kms from Milwaukee Art Museum)
515 N Jefferson St

Ranked 41 out of 48 best hotels in milwaukee

8.1
199 reviews

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Room Types Available

King Room
  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

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    King Room - Hearing Access
  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.

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    Tru By Hilton Milwaukee Downtown, WI is featured in

    Guest Ratings For This Property

    8.1
    Based on 199 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.59

    Value For Money

    8.18

    Facilities

    8.49

    Reviewers Mention About Tru By Hilton Milwaukee Downtown, WI

    The Tru By Hilton Milwaukee Downtown, WI is highly praised for its great condition rooms, fabulous showers, and lovely breakfast. It offers a dog-friendly environment and has a spacious coworking lob (Read More)by. The staff, particularly Oscar, received compliments for being professional, friendly, and efficient in resolving issues. The breakfast could have more variety, and the rooms need a bit more attention to cleanliness. The gym is fantastic with various equipment available. The lobby is spacious and well-lit, creating a welcoming atmosphere. The front desk staff is incredibly friendly and helpful. The included breakfast is fresh, delicious, and offers a wide variety of options. Overall, the hotel is comfortable, affordable, and recommended.

    Guest Reviews

    Elizabeth
    family with young children
    6.0
    Pleasant
    Someone needs to be managing this place and staff needs to be trained.
    The location was great and the beds were lovely. The room was nice and clean. The breakfast was decent - much better the second day.
    We found out upon arrival that the parking was actually a garage a block away (and staff could not even give good directions). The staff did not seem to know what was going on regarding charges for the parking garage (or much of anything else). They put a hold on $90 over the full charge from our account the moment we checked in! - this was way more than they said they would and certainly a departure from other properties. It was so incredibly difficult to just get a bottle of water, and the property was not disability friendly (largely due to the parking garage situation).

    Published on 19 Dec 2023

    Blas
    family with young children
    10.0
    Exceptional
    Exceptional
    Nice and recommendable hotel offering a varied and good quality breakfast.

    Published on 12 Nov 2023

    Jimbo51
    family with young children
    7.0
    Good
    Good
    No coffee maker in the room, no cups in the room.

    Published on 06 Nov 2023

    Patrick
    family with young children
    9.0
    Superb
    Cleaning staff and staff serving the breakfast were welcoming and friendly.
    Staff at breakfast were attentive and making sure the food items were available and they kept the area clean.
    Browned not steamed breakfast sausage links

    Published on 06 Nov 2023

    Ebele
    family with young children
    10.0
    Exceptional
    Exceptional
    I liked the decor and vibe of the hotel as well as the location
    N/A

    Published on 25 Oct 2023

    Yuan-zhi
    review category business travellers
    8.0
    Very good
    Decent hotel with good amenities would recommend to friends.
    It was located close to the Historic Third Ward which is the main tourist area which made it very convenient. Room was spacious and staff were friendly and efficient.
    Because it is a more budget hotel the rooms are not carpeted and the floors had a weird stickiness to it which I did not love. Would recommend people to bring slippers if they stay.

    Published on 04 Oct 2023

    Katie
    young couple
    9.0
    Superb
    We had a wonderful stay in Milwaukee and our location was perfect
    Breakfast was great and simple. Location was amazing - very easy to walk to all kinds of things/places
    parking was not included and was an additional $25 per day if you wanted to be able to go in and out of the parking ramp.

    Published on 27 Sep 2023

    Dawn
    young couple
    2.0
    Very poor
    Very poor
    No mention of 0 parking options. Checking in took a long time and staff at the front desk was not very friendly. The parking ramp we were advised to park in was not connected or affiliated with the hotel at all. We had to leave early in the morning. It was a long dark walk to the 25.00 parking overnight ramp.
    No parking options and not very friendly staff.

    Published on 19 Sep 2023

    Davis
    young couple
    10.0
    Exceptional
    Our Stay in Milwaukee was Tru
    I really appreciated the safety feeling of the location, quietness, and the cleanliness of the facility. I also appreciated the use of the fitness area.
    I didn't find anything to complain about, sorry.

    Published on 06 Sep 2023

    Frazier
    family with young children
    10.0
    Exceptional
    Great location, great staff! Would definitely recommend to friends looking to travel to Milwaukee!
    Even though it was offsite, parking was surprisingly simple for a downtown location. Proximity to Summerfest was a huge plus.
    My ONLY complaint would be the strong scent of, Im assuming, the cleaning solution used. Our room smelled strongly of it when we first walked in, however I think it had just been cleaned and the smell dissipated quickly. As someone with scent triggered migraines, this could be an issue for some. I did very much appreciate how clean the room was though. No carpet made me feel less icky about walking on the floor in socks.

    Published on 05 Aug 2023

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    Top Facilities

    parking

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    All Facilities for Tru By Hilton Milwaukee Downtown, WI

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Hairdryer.
    Room Amenities Desk, Air conditioning, Ironing facilities, Heating.
    Food & Drink Refrigerator, Outdoor furniture.
    Safety & security Smoke alarms, CCTV outside property, CCTV in common areas.
    Services Internet services, WiFi, Free WiFi.
    Cleaning services Laundry.
    Services & Extras Key access, Key card access.
    Media & Technology Flat-screen TV, Telephone.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Reception services Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    General Private parking, Pets allowed, Parking.
    Transport Accessible parking.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View Terrace.
    Shops Minimarket on site.

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