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Universal's Loews Portofino Bay Hotel

International Drive (1 kms from Universal Studios Florida)
5601 Universal Boulevard

Ranked 5 out of 27 luxury resorts in orlando

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Room Types Available

Garden View Room - Two Queen Beds (Includes FREE^ Universal Express Unlimited)
  • Max 4 Adults
  • 3 Photos available
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    This room features a flat-screen cable TV, iPod docking station, and garden view. Bathrobes are also included.

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    Bay View Room - Two Queen Beds (Includes FREE^ Universal Express Unlimited)
  • Max 4 Adults
  • 4 Photos available
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    In addition to bay views, this room features a flat-screen cable TV, iPod docking station, and bathrobes.

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    Deluxe King Room (Includes FREE^ Universal Express Unlimited)
  • Max 2 Adults
  • 4 Photos available
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    This room features a flat-screen cable TV, iPod docking station, and separate bath tub. A separate shower is also included.Please note pets cannot be accommodated in this room.Please note a fee will be charged for an additional guest. Please contact the property for details.

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    Club Level/Lounge Room (Includes FREE^ Universal Express Unlimited)
  • Max 4 Adults
  • 3 Photos available
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    This room features club level access, free fitness center access, and personal tour desk services. A continental breakfast is also included.Please note pets cannot be accommodated in this room.

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    Bay View Room - King Bed (Includes FREE^ Universal Express Unlimited)
  • Max 2 Adults
  • 4 Photos available
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    In addition to bay views, this room features a flat-screen cable TV, iPod docking station, and bathrobes.

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    Deluxe Two Queen Room (Includes FREE^ Universal Express Unlimited)
  • Max 4 Adults
  • 2 Photos available
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    This room features a flat-screen cable TV, iPod docking station, and separate bath tub. A separate shower is also included.Please note pets cannot be accommodated in this room.

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    Garden View Room - King Bed (Includes FREE^ Universal Express Unlimited)
  • Max 2 Adults
  • 3 Photos available
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    This room features a flat-screen cable TV, iPod docking station, and garden view.

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    Despicable Me Kids Suite (Includes FREE^ Universal Express Unlimited)
  • Max 2 Adults
  • 2 Photos available
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    This room is decorated after the animated film "Despicable Me". It features a separate children's playroom, small seating area, and flat-screen cable television.Please note pets cannot be accommodated in this room.

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    Hearing Accessible Garden View 2 Queen Room (Includes FREE^ Universal Express Unlimited)
  • Max 5 Adults
  • 3 Photos available
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    Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with cable channels, a coffee machine, a safe deposit box, heating as well as garden views. The unit has 2 beds.

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    Mobility Accessible Garden View 2 Queen Room, w/roll-in shower (Includes FREE^ Universal Express Unlimited)
  • Max 5 Adults
  • 2 Photos available
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    Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with cable channels, a coffee machine, a safe deposit box, heating as well as garden views. The unit has 2 beds.

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    Universal's Loews Portofino Bay Hotel is featured in

    Guest Ratings For This Property

    8.3
    Based on 603 Reviews
    100% verified reviews

    Comfort

    8.74

    Cleanliness

    8.68

    Value For Money

    7.36

    Facilities

    8.44

    Reviewers Mention About Universal's Loews Portofino Bay Hotel

    The Universal's Loews Portofino Bay Hotel receives positive reviews for its free express passes to Universal parks, beautiful design, and nice pool. Some guests mention the layout can be confusing an (Read More)d service at the pool was slow. However, the hotel's comfortable rooms, helpful staff, convenient water taxis to the parks, and diverse dining options were highly praised. The hotel is considered a great option for its location and amenities, although some guests still prefer other Universal hotels.

    Guest Reviews

    James
    family with young children
    8.0
    Very good
    We have stated before - we love the location and most of the staff friendly- concierge helpful one young lady at the fro
    Accessibility to parks and room key fast pass
    Room wasnt the cleanest- we did call to front desk to let them know one of the bathrooms wasnt changed over - open soap etc .. they did correct this however - also called in advance about an emergency package being delivered during our stay unfortunately it didnt arrive - when it did my husband went to collect it - they charged him 10 fee to process it my husband asked me about it no one told us anything about this- it was our daughters wallet she couldnt travel without her picture id!

    Published on 04 Jan 2024

    Nader
    solo traveller
    4.0
    Disappointing
    very disappointing room and very tired building
    location of hotel
    dark and bad location of the room, staff did not give full and correct information about the Universal Tour- Very Expensive for basic room with no view , dark and dull- Very disappointing

    Published on 04 Jan 2024

    Sherryann
    family with young children
    7.0
    Good
    My stay was disappointing
    The location of the hotel to Universal Parks
    Although there were renovations ongoing the overall surrounding was outdated

    Published on 01 Jan 2024

    Jayne
    family with young children
    5.0
    Passable
    Dated hotel, great location and fabulous design
    Location and design
    Room was shabby, needs updating and very expensive

    Published on 31 Dec 2023

    Dee
    family with young children
    8.0
    Very good
    Good hotel for Universal location with boat transportation to/from hotel and good value w. Fast Pass
    Hotel is convenient and Starbucks on property is a plus
    There were no activities for kids except for arcade and we were not told about it. So not very kid friendly

    Published on 29 Dec 2023

    Sohail
    family with young children
    8.0
    Very good
    Very good
    Location
    Charge for parking my car was unexpected and completely unacceptable as if I am paying that much for a room I would at least expect free parking.

    Published on 27 Dec 2023

    Patsi
    family with young children
    6.0
    Pleasant
    Stay in a more modern hotel even if its a bit further away from the parks
    Really close to the parks
    The rooms need a proper renovation. Outside the building there was construction going on and we were put in a room without any window and with workers working during the day. Very expensive for what you get in the end

    Published on 20 Dec 2023

    Melissa
    family with young children
    7.0
    Good
    Good
    The staff were exceptional. After having reservation for months, arrived to be placed in furthest room at end of furthest wing and kept up allnight by unexplaned loud intermittent banging noise. Staff finally moved us late the next afternoon. Staff personally came to our room to check on us and brought card and gift since this was our anniversary trip.. we were expecting scheduled construction...but one day had no hot water..warm is being kind. Then tv didn't work. Staff went out of their way to help each time..they are treasures.

    Published on 17 Dec 2023

    Maria
    with friends
    8.0
    Very good
    Enjoyed my stay and loved the hotel and everything about it.
    Loved the pool and the gym and the adult pool. Lived the flow from our room to get to everything. Lived the singing from the balcony in the evenings.
    Rooms a little outdated but it grew on me.

    Published on 04 Dec 2023

    Tia
    group
    9.0
    Superb
    Wonderful, we will definitely be back!
    The room was super spacious, we had a balcony on the bay and we were thrilled! The proximity to the water taxi and to the main pool was perfect. We could easily make it back for a swim and a soak in the hot tub after a long day in the parks. We loved the opera performances and the staff were always very friendly! When we arrived we had our luggage sent to bell services as we didn't know if our room would be ready so early and we were delighted to find that it was, the bellman who brought our luggage to our room was super helpful showing us around the hotel (thanks again Hunter!) Most people comment on the long line at Starbucks but when you compare it to the Starbucks in the Mouses' park, it's actually quite short. We never felt crowded at the hotel (and we were there during the Halloween Horror Nights events) The Universal Unlimited Express Pass and Early Entry features were an absolute must for us to be able to accomplish our goal to "Ride EVERY ride in the parks". We will absolutely be back!
    Our coffee machine didn't work so we were a little surprised at that. It's a very high end hotel for the cosmetic damage we saw, this poor fellow was patching up the drywall that keeps getting destroyed by the housekeeping carts. The laundry room was a little dirty so it was inconvenient for folding laundry as I didn't want to put my clean clothes on the dirty surfaces.

    Published on 01 Dec 2023

    Location & Nearby Places

    International Drive (10.2 Km from city center)

    5601 Universal Boulevard

    15 Nearby Attractions

    Universal Orlando Resort

    1.0 km

    Bill Frederick Park

    3.7 km

    Ripley’s Believe it or Not! Museum

    4.0 km

    Clear Lake

    6.7 km

    Lake Holden

    7.6 km

    SeaWorld

    7.7 km

    Wells' Built Museum of African American History & Culture

    9.7 km

    Sea World Orlando

    10.2 km

    Fun Spot America

    10.2 km

    Universal’s Island of Adventure

    10.2 km

    Orlando / Kissimmee KOA Holiday

    10.2 km

    Universal Studios

    10.2 km

    Disney’s Hollywood Studios

    10.2 km

    Animal Kingdom

    10.2 km

    Volcano Bay

    10.2 km

    See All Attractions

    Top Facilities

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    All Facilities for Universal's Loews Portofino Bay Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Temporary art galleries, Movie nights, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by elevator, Hearing accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
    Room Amenities Heated pool, Air conditioning, Iron, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Refrigerator, Restaurant, Coffee machine, Special diet menus (on request), Kid meals, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Services Free WiFi, Wireless Internet, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology Pay-per-view channels, Cable channels, TV, Flat-screen TV, Telephone.
    Services & Extras Wake up service/Alarm clock, Key card access, Alarm clock, Lockers, Executive lounge access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation.
    Common areas Games room.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage, Currency exchange.
    General Parking, Pets allowed, Parking on site.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Entertainment staff, Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Steam room, Massage, Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Water slide, Swimming Pool, Fitness centre, Fitness, Spa facilities, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire.
    Outdoor & View Terrace, View, Garden view.
    Shops Barber/beauty shop, Minimarket on site.
    ₹491 Onwards