Villa Retreat - Boutique Hotel

Activities

• Live music/performance
• Cycling
• Live sport events (broadcast)
• Horse riding
• Hiking
• Cooking class
• Fishing
• Darts
• Themed dinner nights
• Tour or class about local culture

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Hand sanitiser
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Face masks for guests available
• Process in place to check health of guests
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Access to health care professionals

Miscellaneous

• Family rooms
• Designated smoking area
• Pet bowls

Accessibility

• Upper floors accessible by stairs only
• Entire unit located on ground floor
• Entire unit wheelchair accessible
• Walk in shower

Bathroom

• Private bathroom
• Toilet paper
• Shower cap
• Shampoo
• Slippers
• Body soap
• Conditioner
• Free toiletries
• Toothbrush
• Hairdryer
• Shower
• Toilet

Room Amenities

• Sofa
• Wardrobe or closet
• Clothes rack
• Private entrance
• Seating area
• Iron
• Interconnected room(s) available
• Ironing facilities
• Heating
• Adapter
• Extra long beds (> 2 metres)
• Hardwood or parquet floors
• Socket near the bed
• Tumble dryer
• Desk
• Trash cans
• Fireplace
• Cleaning products

Food & Drink

• Wine/champagne
• Packed lunches
• Special diet menus (on request)
• Kid meals
• Dining area
• Outdoor dining area
• Bottle of water
• Room service
• Electric kettle
• Restaurant
• Dining table
• Fruits
• Outdoor furniture
• Tea/coffee maker
• Coffee house on site

Safety & security

• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Cctv outside property

Services

• Internet services
• Free wifi
• Wifi

Cleaning services

• Dry cleaning
• Daily housekeeping
• Ironing service
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Linen
• Wake up service
• Key access

Media & Technology

• Satellite channels
• Flat screen tv
• Telephone
• Cable channels
• Tv

Food & drink safety

• Delivered food is securely covered
• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Physical distancing in dining areas

Common areas

• Games room
• Garden
• Chapel/shrine
• Picnic area
• Shared lounge/tv area

Reception services

• Valet parking
• Invoice provided
• Tour desk
• Luggage storage
• Concierge service
• 24 hour front desk
• Currency exchange

General

• Parking
• Private parking
• Parking on site
• Free parking

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Entertainment and family services

• Books
• Dvds
• Or music for children
• Evening entertainment
• Child safety socket covers
• Board games/puzzles

Pool and wellness

• Sun umbrellas

Transport

• Car hire
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport pick up
• Accessible parking
• Airport drop off
• Public transport tickets

Outdoor & View

• Patio
• City view
• Mountain view
• Landmark view
• View
• Quiet street view
• Balcony
• Garden view