Casiola Vacation Homes, Orlando, Usa | Photos, Reviews & Deals @Holidify

About Casiola Vacation Homes

Casiola Vacation Homes in Orlando is a fantastic choice for a family vacation. The hotel offers a range of amenities including free parking, a bar, fitness center, and spa and wellness center with a (Read More)hot tub. You can relax in the beautiful outdoor pool and enjoy the BBQ facilities or grab a bite at the pool bar. The rooms are spacious and well-maintained, with daily housekeeping. The hotel is conveniently located near famous landmarks and theme parks, making it an ideal choice for tourists. Guests have praised the hotel's cleanliness, communication, and easy access. Casiola Vacation Homes make sure to provide a top-notch experience for its guests.

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Room Types Available

Two-Bedroom Apartment

Max 4 Adults

2 Photos available

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Located in the VenturaMinimum of 1,112 square feetProvides 2 bathrooms, covered balcony, gourmet kitchen, dining room and laundry closet.

Three-Bedroom Apartment

Max 6 Adults

3 Photos available

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Located in the VenturaMinimum of 1,112 square feetProvides 2 bathrooms, covered balcony, gourmet kitchen, dining room and laundry closet.

Deluxe Three-Bedroom Apartment

Max 8 Adults

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Located in the MontereyMinimum of 1,823 square feetProvides 2 bathrooms, covered balcony, gourmet kitchen, dining room and laundry room.

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Casiola Vacation Homes is featured in

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Guest Ratings For This Property

8.4

Based on 324 Reviews

100% verified reviews

Comfort

8.73

Cleanliness

8.68

Value For Money

8.55

Facilities

8.71

Guest Reviews

Amaris

group

5.0

Passable

The stay was amazing over all codes worked , dishes and towels available etc

It was very peaceful.

The apartment had no service for cell reception. There was ants all over the porch. The pullout sofa had red stains on the mattress cover & then bugs was crawling out of a wall in the main bedroom. The bed I requested for the second room couldnt be arranged so me and my spouse had to sleep separately and the beds were too easy to move .

Published on 22 Aug 2023

Nigel

family with young children

10.0

Exceptional

Apart from those things our stay was good. This happened to be our 2nd time at Casiola's property.

The property was clean and close to the various parks. Like the pool (to help us on those hot days) and game room for my grandchildren

Prior to arrival their employee gave us the incorrect address even though I repeated it multiple times. The upstairs bedrooms were hot. Need more air-conditioning to flow through those rooms

Published on 24 Jul 2023

Renee

family with young children

8.0

Very good

The location to the volleyball tournament and other Orlando attractions was excellent and very convenient. The condo was spacious and was walking distance to a variety of food options. For example, Publix for groceries, quick stops like Dunkin Donuts, and a couple of sit-down restaurants as well.

We did not get the wifi information until our last night despite my many attempts. Sounds whiny, but the service without wifi on the bottom condo was non-existent. Most of the time, I had to go outside to get a signal, and that was very difficult. The other issue was "ghost ants". They were harmless once I found d out what they were, but annoying. The staff was very helpful. However, the situation was never really solved.

Published on 19 Jul 2023

Nicole

with friends

5.0

Passable

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The pool at the other property and the room was clean.

The picture of the room we booked was not where we stayed. It was not even at the same property. Very disappointing!! We had to walk to get to the pool and the front desk said they couldn't help us with luggage storage before our flight because we weren't associated with the property....very confusing! We did not receive a code to the gate entrance or to the actual unit. I had to contact through booking to get a code.

Published on 15 Jul 2023

Anonymous

family with young children

4.0

Disappointing

nice apartment but nothing like the photos and a very stressful arrival as we had no idea where the priest was and thoug

The property was nice, but nothing like the photos

Nothing like the facilities and customer service was very poor when we landed we had no idea where to go as the address given did not exist

Published on 15 Jun 2023

Jonathan

young couple

1.0

Bad

Our stay with Casiola was the worst customer service experience of our lives! They scammed us!

Our stay with Casiola was the worst customer service experience of our lives! The place we stayed was nothing like the photos. It was dirty with broken beds and couches and water damage in some places. The carpets were moldy/musty. The place was filthy and simply uninhabitable. We spoke with the management and left. After spending 2 weeks finding places on our own, Casiola eventually provided an alternative arrangement, which also had issues. They said they could not offer any other options, so we agreed with the booking agency to leave and be refunded for the unused nights (we were provided written confirmation from booking.com that a refund would be issued by Casiola for the unused nights). We had initially booked for 58 days, but only stayed a week. Casiola never refunded us for the 2 weeks we did not stay in the first place or the 6 weeks we did not stay in the second place. They completely scammed us! We called over 25 times to Casiola customer service over a 10 week period, but the manager did not return calls. He tried to lie and say we never told them we were leaving; but that was easily refuted by booking.com who has all the records of the interactions. We have written confirmation from booking.com of the exchange and the promised refund. Unfortunately, booking.com does not process refunds without written approval by the property, so we are completely stuck. The manager at Casiola has proven to be completely untrustworthy. We have never experienced worst customer service in our lives! I would not trust them with your vacation.

(Read More)

Published on 25 Apr 2023

Location & Nearby Places

International Drive (13.8 Km from city center)

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15 Nearby Attractions

SeaWorld

2.5 km

Ripley’s Believe it or Not! Museum

2.8 km

Universal Orlando Resort

5.3 km

Bill Frederick Park

9.2 km

Lake Holden

10.3 km

Lake Conway

10.7 km

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Top Facilities

Bar

Wifi

Spa

Beach

Pool

Garden

Concierge service

Children's playground

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Casiola Vacation Homes

About Casiola Vacation Homes

Check Room Options And Availability

Room Types Available

Casiola Vacation Homes is featured in

Other Recommended Stay Options

Other Stays Nearby Vista Cay Resort by Casiola

Other Resort Stays For You

Guest Ratings For This Property

Guest Reviews

Amaris

Passable

The stay was amazing over all codes worked , dishes and towels available etc

Nigel

Exceptional

Apart from those things our stay was good. This happened to be our 2nd time at Casiola's property.

Renee

Very good

Very good

Nicole

Passable

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Anonymous

Disappointing

nice apartment but nothing like the photos and a very stressful arrival as we had no idea where the priest was and thoug

Shannon

Exceptional

It was great

Ashley

Good

Good

Ali

Superb

Superb

Jonathan

Bad

Our stay with Casiola was the worst customer service experience of our lives! They scammed us!

Margaret

Exceptional

Exceptional

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