We stayed 30 days in Sri Lanka and this is the worst place we stayed. I saw many good reviews about this hotel thats why I booked this hotel. But after staying in this hotel I feel the reviews are not accurate.
We couldnt connect the wifi for a second. They give us so many wifi names and passwords but after connecting no internet and I got tired of trying so many wifi lines.
We stayed in many remote hill and beach areas in Sri Lanka where the internet was good so as this hotel is in the city we were expecting to have good WiFi.
The washroom looks clean and looks like the picture but some bathroom fittings dont work properly and the hot water is not hot enough.
Sometimes the hot was not working.
We stayed in some cheap hotels where the facilities were better than this hotel.
They should check the basic things like wifi, and washroom fittings of the room before they give the room to a guest.
The reception stuffs seem very unprofessional. In our first day we heard the fire alarm 6/7 times and they said someone is smoking in the room and they didnt take any action about it. It was disturbing and scary to hear the fire alarm after every few hours.
Another interesting thing is they charged us higher rate than the latest google USD to LRK currency rate. They said they have their own currency exchange rate which is higher than regular rate.
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