White Hart, Andover by Marston's Inns, Hampshire

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Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Designated smoking area, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heating.
Food & Drink	Outdoor furniture, Wine/champagne, Special diet menus (on request), Restaurant, Bar, Kid meals.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.1

Based on 2096 Reviews

100% verified reviews

Comfort

7.57

Cleanliness

7.36

Value For Money

7.92

Facilities

7.12

Reviewers Mention About White Hart, Andover by Marston's Inns

Guests stayed for one night at White Hart, Andover by Marston's Inns. The room was nice but in need of refurbishment. Service was great, with a nice free breakfast included. However, dinner was disap (Read More)pointing due to problems in the kitchen, leading to staff repeatedly changing orders. Despite this, the hotel/pub was clean and comfortable but could benefit from a refurbishment. Overall, guests were happy with everything except for the lack of organization in the kitchen.

Guest Reviews

James

young couple

7.0

Good

Room was clean and the bed large and very comfortable with a good quality mattress . To include full English breakfast in the price for two people was great value. It was very tasty and freshly cooked . The staff could not have been more helpful.

Our room needed some attention. The curtains were in a poor state and difficult to draw. Window was open when we arrived and the room was very cold. Radiators did not seem to be working, but there was a small plug in electric heater that quickly heated the room up. Only two electric sockets, both at floor level by the bathroom door. Had to use this to boil the kettle. Not ideal or very safe. Plaster was also missing from the middle of the ceiling, but the room was dry and the carpet very clean. If you take off the cost of an average cooked breakfast then the room is cheap. Is it good value - yes. Would I pay more to stay there-yes but only if the rooms were fully refurbished.

(Read More)

Published on 04 Jan 2024

Paul

family with young children

9.0

Superb

A good hotel and well situated

A good hotel with very friendly staff, the breakfast was very good, and to top it all there was a northern soul and motown night which was fantastic

We had a double room and a single room, the double was fine but the single was not so good, a lot of street noise, couldnt turn the heating down and a weird banging noise all night

Published on 03 Jan 2024

Suzy

family with young children

9.0

Superb

We had a lovely time here, very well located for town, interesting old building and nice pub

Excellent central location, very interesting old building

Breakfast could have been better

Published on 02 Jan 2024

Patricia

young couple

7.0

Good

Would stay again

Price - good value

Breakfast finishing at 9am on New Years Day a bank holiday Very tired rooms in need of a lick of paint and new carpet,

Published on 02 Jan 2024

Julie

young couple

9.0

Superb

Comfortable

Room clean. Bed comfortable

Can't think of anything thatbi didn't like.

Published on 02 Jan 2024

John

young couple

8.0

Very good

The staff were very friendly

Just think the roms could do with a bit of an update.

Published on 01 Jan 2024

James

young couple

5.0

Passable

Good stay but would not stay again due to issues as above, but would use the pub.

Bed was comfortable, breakfast was good, pub was lovely, location excellent with free parking a bonus and staff great

The kettle was located on a cupboard but there was no power point in that area to plug in , only power point was located near bathroom door low down by skirting so making it hard to use and dangerous. The bath and shower had black mould round by top of the bath, the toilet seat was not fixed properly, loose and kept moving. Above the bed was two wall lights which did not work no bulbs and the switch to operate these was three gang and only one worked for central light.

Published on 01 Jan 2024