At Explore Meadows™, we understand that travel plans can change unexpectedly. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds will be processed for bookings made through Explore Meadows™. By making a booking with us, you agree to these terms.
1.
General Cancellation PolicyCancellation by the Customer:
- Notification: All cancellation requests must be submitted in writing via email to [email protected].
- Time Frame: The cancellation policy and applicable fees vary depending on the service or package booked. Please refer to your booking confirmation for details.
- Refund Eligibility: Refunds, if applicable, will be processed based on the cancellation policy associated with the specific booking. Certain services may be non-refundable or require a minimum refund notice period.
Cancellation by Explore Meadows™:
- Right to Cancel: Explore Meadows™ reserves the right to cancel any booking at any time due to unforeseen circumstances, including but not limited to natural disasters, political instability, or other events beyond our control.
- Refunds: If Explore Meadows™ cancels a booking, customers will be offered a full refund or the option to rebook for a future date, subject to availability.
2.
Specific Service Cancellation PoliciesHotel Bookings:
- Policy: The cancellation and refund policies for hotel bookings vary depending on the hotel's terms and conditions. Please refer to the hotel's cancellation policy provided when booking. Explore Meadows™ is not responsible for any fees or penalties imposed by the hotel.
Transportation Services:
- Policy: The respective service provider's cancellation policy will apply for transportation services, including car rentals and airport transfers. Any cancellation fees or refund policies will be in accordance with the provider’s terms. Explore Meadows™ is not liable for any charges related to transportation service cancellations.
Tours and Activities:Policy: Cancellations for tours, activities, and excursions are subject to the specific terms and conditions of the service provider. Some tours and activities may be non-refundable or have a strict cancellation deadline. Please review these terms at the time of booking.
3.
Non-Refundable ServicesCertain services and bookings may be non-refundable, as indicated during the booking process. These include, but are not limited to, special promotions, discounted rates, and last-minute bookings. By agreeing to the terms at the time of booking, you acknowledge that you are aware of and accept these conditions.
4.
Refund Processing
- Refund Requests: If you are eligible for a refund, please email your request in writing to [email protected]. Include your booking details and the reason for your cancellation.
- Processing Time: Refunds will be processed within 7-10 business days of receiving your cancellation request. Depending on your financial institution, it may take additional time for the refund to appear on your credit card or bank statement.
- Method of Refund: Refunds will be issued using the original payment method. If this is not possible, Explore Meadows™ will offer an alternative method of refund.
5.
Changes to BookingsAmendments: If you wish to change your booking, please get in touch with Explore Meadows™ as soon as possible. While we will do our best to accommodate your request, changes are subject to availability and may incur additional fees.
Rebooking: In some cases, you may be able to rebook for a future date. This is subject to the specific terms and conditions of the service provider.
6.
Contact UsIf you have any questions or need assistance with cancellations and refunds, please contact us at:
Explore Meadows™
Email:
[email protected]Phone: +91-8899630074 / +91-8899640038
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Explore Meadows
