Cancellation:
You may cancel the travel program at any point in time against paying the cancellation charge. These charges are a percentage of the total cost of your booked accommodation. Period before departure within which written notice of cancellation is received.
Thirty days or more Loss of deposit 25% of Total Booking Price.
1. 29 – 20 days 50%
2. 19 – 10 days 70%
3. 09 – 0 days 100%
We also have a provision to transfer your trip to a third party, which will not charge extra, but the charges of airlines are still applied; if you inform us at least ten before your trip departure, the above cancellation policy applies to you in whatever situation you cancel it. But the above conditions don’t apply if your trip is canceled due to our problem.
Travel Insurance:
Holyland Adventure Tours and Travel strongly recommends that clients get insurance in their home country before they book our travel packages, which cover cancellation, accidents, health, emergency evacuation, loss of items, theft of or damage to baggage, and personal life.
Extra Cost:
The extra cost due to unavoidable circumstances or a reason beyond our control shall not be liable to us.
Complaint
you have the right to complain about any service we provide. If we cannot resolve the problem immediately, to the service provider or our representative.
Your Conduct towards staff and other guests
We can refuse to accept you as our customer or continue our services to you if your behavior is disruptive, affects other guests, or threatens or abuses our staff or agents on the telephone. No refunds will be provided to you, and we may make a claim against you for any costs and expenses incurred as a result of your behavior. Criminal proceedings may also be instigated.
Any Issue raised due to unforeseen Reasons/ Confusion
The Company Holyland Adventure Tours and Travel will try to resolve the issue in an amicable way; the rest subject will apply our “Terms & Conditions. “
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Holyland Adventure Tours And Travels
4.9 (12 reviews)
