Very Poor
Jaiprakash Chopra
(Raipur)
(Written on 10 Feb, 2025)
What's Not Good: Booking ID: 12039852
Our recent trip to Manali with AdventureMania via Travel Triangle was a major letdown. As a group
of three couples, we were looking forward to an unforge (Read More)ttable adventure, but unfortunately, the
experience fell short of expectations.
To begin with, we were promised stays at PLM Dhara in Sissu and Glamp Eco in Sethan. However,
just three days before our trip, we were informed that our stay at Sissu had been canceled, and
instead, we were provided with Nirvana Hampta in Sethan, which was a far cry from the original
Glamp Eco. This meant that the properties we were given did not match what was promised in the
itinerary. The price difference between the property we had been promised and the one we
received was over 15K, which Shivam, the Sales Manager, acknowledged in a phone call. However,
he claimed that the company reserves the right to change the property, which felt like a major
inconvenience and left us feeling cheated.
Another major issue was the 4x4 vehicle we were promised in case of snowfall. We had specifically
booked this to ensure safety and ease of travel during winter conditions. However, when the time
came, we were informed that we would need to pay extra for the 4x4, despite it being part of the
original package. This unexpected cost was frustrating and added unnecessary stress to our trip.
The transportation experience was even worse. The drivers provided were extremely rude and
unhelpful. They dropped us far before the sightseeing spots, forcing us to walk and trek
unnecessarily, which made an already tiring day much worse. To make matters worse, when it was
time for pickup, they asked us to walk an additional 500 meters from our property to meet them.
This was not only inconvenient but also added to the overall frustration of the trip.
We had hoped that Shivam, the Sales Manager & Mr. Sonu Singh his senior at AdventureMania, &
Miss Sunakshi Sharma from Travel Triangle would take our concerns seriously and address them, but
unfortunately, they didn’t take any meaningful action to resolve the issues. Miss Sunakshi Sharma
from Travel Triangle didn’t even bothered to pick the phone throughout our 5 days trip. Their lack of
responsiveness made the entire experience even more disappointing.
All in all, this trip left us feeling dissatisfied and frustrated. AdventureMania’s lack of transparency
and failure to deliver on their promises ruined what should have been a memorable getaway. I
would recommend doing thorough research before booking with them and ensuring all details are
confirmed beforehand. Unfortunately, we will not be using their services again in the future.
