We had an absolutely amazing experience with this travel agency and are incredibly grateful for the unforgettable memories from our trip to Kenya. We found them through KATO (Kenyan Association of Tra (Read More)vel Organizers), and after reviewing more than 10 offers, we chose them for their excellent value for money.
From the very beginning, the planning process was smooth and flexible. Thanks to the outstanding customer service from Dorah via WhatsApp, we were able to customize every detail to our liking. She was highly professional, knowledgeable, and patient, providing us with all the options so we could make the best choices for our family. The booking process was also seamless—we paid a 30% deposit online and excitedly started counting down the days to our adventure.
Upon arrival in Nairobi, everything was perfectly arranged. We were picked up on time from our hotel, completed the remaining payment with their representative, and from that moment on, we didn’t have to worry about a thing. Our driver and guide, Dan, took exceptional care of us throughout the entire journey. He is not only a skilled and experienced driver but also incredibly knowledgeable about Kenyan history and wildlife. His dedication to ensuring we saw as many animals as possible was truly impressive—he knew the best spots, had a great network of connections, and always had insightful stories to share. He was always punctual, and we quickly learned that his advice on timings was worth following!
As a family of three traveling with a five-year-old, safety and flexibility were priorities for us. The agency ensured that everything was well thought out, and the hotels they selected had a great variety of kid-friendly meal options.
During our six-day safari, we explored Masai Mara (2 days), Lake Naivasha, Lake Nakuru, and Amboseli. Every part of the trip was well-organized and exceeded our expectations.
We highly recommend this agency to anyone looking for a stress-free, well-planned, and truly memorable safari experience in Kenya.