Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

Travel agency in Delhi

Joined Holidify in September, 2016

401 trips booked through Holidify

Status: Currently Active

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Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

Holidify Rating

4.0

157 Ratings & 155 Reviews

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Google Rating

3.8

Based on 114 Reviews

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5 Star

74 Ratings

4 Star

44 Ratings

3 Star

15 Ratings

2 Star

9 Ratings

1 Star

15 Ratings

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About Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

"Incredible Planner's" is one of India's foremost tour and travel company. We are one of leading and independently owned organisation based in national capital of India. We deals in all kind of hotels, tour packages, flights, luxury trains, cruise, Wedding planner and other travel related services

Address

252, 4th Floor Shahpurjat, Delhi, 110049, India

Destinations covered by Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

South Africa, Spain, Bengaluru (Bangalore), Darjeeling, Varanasi, Gujarat, Himachal Pradesh, Jammu and Kashmir, Kerala, Rajasthan, Uttarakhand, Char Dham, Nepal, Uttar Pradesh, Golden Triangle (Delhi, Agra, Jaipur), Delhi

Services Offered by Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Tour Package

Reviews for Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

Mr Mano Reddy.

Mano Reddy (Durban, South Africa)

Trip to Mumbai, Chennai (Madras), Coimbatore, Goa, Bengaluru (Bangalore)

(Written on 04 Nov, 2024)

The booking and arrangements initially was excellent. Reeta was contacting me almost daily to assist me and finalise my itenerary. She also accommodated my preferred hotel requests. I then made paymen (Read More)t ,on 7 October 2024. Since then Reeta has stopped communicating. She however did ask her office to send me internal travel arrangements (after I requested the details) and I have since only had communications from Nikhil from her office. I just feel that I should have been advised by Reeta, that after initial sale by her , I will be handed over to her office admin for ongoing communication. Then I would understand. Otherwise I just felt neglected. Hope it all starts and ends well. I only arrive in Mumbai on 11/11/2024. But still dont know who will meet me at airport. Regards Mano

Very Poor

Devika (Paris, South Africa)

Trip to Delhi, Mussoorie, Rishikesh, Chennai (Madras), Mumbai

(Written on 08 Jan, 2024)

There are no comments available for this review.

DELHI ,MATHURA AND GUJARAT TRIP .

Girish (Hyderabad, India)

Trip to Dwarka, Somnath, Sasan Gir Wildlife Sanctuary, Vadodara (Baroda)

(Written on 01 Jan, 2024)

Service quality is below average no proper communication to customer and respected team like vehicle drivers . No focus on customer basic interest and specifications .

Dwarka Somnath

Sumita Chakraborty (Bengaluru, India)

Trip to Dwarka, Somnath

(Written on 13 Sep, 2023)

Dwarka 3star hotel was very very bad. Not clean at all. House keeping bad too. Somnath hotel was good. On the whole, Driver was very good, had good Darshan. Thank you. Chakraborty

Good Service

Anjan (Bengaluru, India)

Trip to Agra, Jaipur, Delhi, Golden Triangle (Delhi, Agra, Jaipur)

(Written on 12 Sep, 2023)

Had a Chance to travel Golden triangle in association with Incredible planners, They hosted the trip very well and accommodated personal requests. Overall it was good itinerary with guided trip at (Read More)Agra and Jaipur.

Trip to Kerala

Premlata Dwivedi (India)

(Written on 01 Sep, 2023)

I have recently completed my Kerala Trip, everything was as per plan and Kajal called us everyday for update Thank you so much Incredible Planners

Feedback for India trip to Delhi, Agra, Kashmir and Mumbai

Mala (Cape Town, South Africa)

Trip to Delhi, Agra, Jaipur, Golden Triangle (Delhi, Agra, Jaipur)

(Written on 11 Aug, 2023)

Trip planned as per guest’s request. Itinerary was adhered to. Changes were as per guest request. Company was accommodating. Only hiccup was the booking of a flight on Spicejet from Kashmir. Was (Read More)not as per plan but the company tried to accommodate. All in all a great trip considering there was ten people in the group.

Trip

Sanjay (Kuwait City, Kuwait)

Trip to Mathura, Vrindavan, Agra

(Written on 31 Jul, 2023)

The drivers were not good. They were arrogant and irresponsible. We were promised 8 am to 8 pm car service for 8 days from Delhi, agra, Vrindavan, Mathura and back. But they used to drop us in hotel (Read More)and vanish. They told us their duty is to drop while we were told that the service is from 8 am to 8 pm. The car agency is another agent from Incredible Planners. So multiple players involved and they were not clear of what was promised to the client.

Really poor service in both tours booked with this agency

Sharifa Sahai (Boston, USA)

Trip to Alappuzha (Alleppey), Munnar, Periyar Wildlife Sanctuary

(Written on 15 Jun, 2023)

I have major complaints with the 2 tours I booked for my boyfriend and I: Kerala: May 30th-June 4 Dharamsala: June 8 -11 Kerala: We were given a houseboat of much lower quality than we were pro (Read More)mised. We were promised a 1 bedroom, private houseboat of the Dix Houseboat 4 star quality. We were swapped shortly before starting the trip to the Ristango Houseboat which was a shared houseboat with several other families, a much lower quality than stated. This houseboat had an unsanitary kitchen, which led us to have food poisoning with vomiting and diarrhea for 3 days. This not only ruined our time on the boat but the following days of our vacation. The houseboat only had air conditioning at night which is also not of the quality of a premium houseboat, this also contributed harm to our bodies which were suffering from dehydration from vomiting / diarrhea. I told the tour agency shortly after arriving of our issues, with no response. I also asked for a refund for the houseboat shortly after with a response that they would “look into it” but it has been over a week with no further response. We told our travel agent that we wanted to see elephants, and the tour package that was advertised highlighted wildlife viewing of elephants and other wildlife at Periyar Park Lake in Thekkady. However, the time of year we went (late May) is known to be too hot to see elephants during the day, as the lake water level is too low for the elephants to drink from it. The travel agents did not tell us of this before we went and falsely advertised an activity they should have known would not be possible at that time. Other: We were given 2 single twin beds instead of a single large bed at the Gokulam hotel in Kochin. At the Justa Rangers Hotel we were held up for an hour at checkout because the travel agent did not pay the full amount for the hotel. They eventually paid, and we were allowed to leave the hotel, but it delayed our time to vacation. Dharamsala: We paid for and were promised in the tour package dinner for all nights, we only received dinner on 1 night. We checked with the Citrus Hotel and dinner was not paid for by the travel agency. Therefore, we are missing 2 nights of meals for 2 people. Our tour guide was not a guide at all. He made our experience very terrible on the trip with his poor ability and rude, unprofessional actions. We asked for a new driver within a few hours of meeting him, but were met with no response and no explanation from the tour agency. Driver Issues: Driver knew little English, hard to communicate. This makes him a terrible guide. We did not learn anything about any of the places we drove to Car is dirty and had garbage in it. Passenger seats are covered with plastic sheet and a rug. Underneath are permanent stains from spills. While driving, he is on the phone more than half the time. Either calling his friends and speaking loudly or messaging people. He also plays very loud music in the car, despite being told to stop. He told us driving is his problem and us sleeping is not his problem. Driver is never punctual. He was 30 minutes late picking us up at the airport on day 1, 2h late picking us on day 2, and 30 minutes late on day 3 We visited sites and he would want to visit it too long after we went in, making us wait for him to be a tourist. Driver is unfamiliar with area and constantly making wrong turns, lost and asking for directions Car had problems - had to get out and push while on a mountain Repeated reminders to be ready for 8am to take us to the airport, he is not ready until after 8:30am. I had to go wake him up to get ready. We sit and wait and watch him eat breakfast after we have had our own. We were almost late for our flight. On the way to airport is constantly on app trying to get a driving job for the airport I would not recommend this agency at all.

Great India experience with Incredible Planners

MANUEL FELIX VILLAFRANCA SANCHEZ (Tbilisi, Spain)

Trip to Agra, Jaipur, Delhi, Golden Triangle (Delhi, Agra, Jaipur)

(Written on 02 Jun, 2023)

I did a private tour to Jaipur, Agra, Dheli and the experience was fabulous, everything was very well organized. The selected hotels were of good quality, the guides were excellent and the driver drov (Read More)e all the time safely and always ready to help.