Jeto Vacations
Travel agency in Delhi
Joined Holidify in September, 2019
61 trips booked through Holidify
Status: Currently Active
2 Documents Verified View
About Jeto Vacations
Started by experienced travel professionals Jeto Vacations specializes in outbound tourism from India with a strong focus on customer delight. Jeto can provide you with the right guidance in planning your trip, make your vacation itinerary as per your comfort, compare multiple sources to book your package at the right price, guide you throughout your trip about what to do and everything else to ma (Read More)ke sure that you enjoy an unforgettable and hassle free trip.
Who are we?
We are a bunch of passionate travelers who want to share the joy of traveling by helping others plan their vacation. Our aim is to make every vacation memorable and cheerful.
How we work?
We ensure quality of our services by:
1. Providing extensive training to every Jeto consultant on destination and customer service before they can contact customer
2. Working with reputed in-destination partners who are renowned for their customer service
3. Genuinely caring about our travelers and ensuring they enjoy their vacation irrespective of their business with us
With Jeto, you only need to worry about your selfie look !
Address
F-76,2nd floor, Saidulajab, Saket, Delhi, 110030, India
Destinations covered by Jeto Vacations
Maldives, Mauritius, Singapore, Sri Lanka, Thailand, Ladakh, Kerala, Bali, Dubai, United Arab Emirates, Indonesia, Malaysia
Services Offered by Jeto Vacations
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Visa
Reviews Distribution
Reviews for Jeto Vacations
Excellent
What's Good: Everything was good and managed by jeto vacations . I went to the kashmir along with my family . Had. A great experience. You wanna make your trip hassle free. . Go with jeto vacat (Read More)ions.
What's Not Good: Nothing
Outstanding
What's Good: I am writing to express my sincere appreciation for the outstanding service provided during my recent trip. The meticulous planning by your team, coupled with Nanda’s exceptional g (Read More)uidance, made the journey truly memorable.
Nanda’s professionalism, extensive knowledge, and warm hospitality significantly enhanced our experience. Her dedication to ensuring our comfort and safety was evident throughout the trip.
Please extend my gratitude to Nanda and the entire team for their exemplary service. I will enthusiastically recommend your agency to others seeking a remarkable travel experience.
Best regards,
What's Not Good:
Excellent
What's Good: We absolutely enjoyed our Bali Trip! The whole experience was great start from Day 1. Our Driver Mr Wawak was very sweet & helpful. We got a very good company from him in our whole (Read More) trip. Journey Vacations made our itinerary so well planned. So overall our journey was superb & we will plan our next trip with you guys again. Thank you!
What's Not Good: Nothing
Avoid Jeeto Vacations – A Nightmare Holiday Experience
What's Good: All false commitments
What's Not Good: Our much-anticipated Andaman trip with Jeeto Vacations turned into a series of disappointments due to their false promises, poor planning, and complete disregard for customer s (Read More)atisfaction.
1. Hotel Booking Lies:
We booked the trip on 4th September with a clear request for Sea Shells Hotel, which was confirmed by their sales executive, Manish. However, on 26th September, we were informed the hotel was unavailable. Instead of resolving the issue, they suggested hotels costing 4-5k per night, which were far below our standards and package budget.
2. Refusal to Split Upgrade Costs:
We requested an upgrade to a Lagoon Room at Sea Shells and offered to share the cost 50-50 since the fault was theirs. They quoted a suspiciously inflated price of 16k per night, making us feel like they were trying to shift their mistake entirely onto us.
3. Ignored Cancellation Request:
Frustrated with their lack of resolution, we found a better deal with the required hotels on MakeMyTrip and shared proof in their WhatsApp group. Shockingly, no one acknowledged our request to cancel the trip.
4. Refund and Self-Booking:
After much back-and-forth, we managed to get a refund for two days. We rebooked the same hotel via Agoda at just a 2k/day premium, highlighting Jeeto Vacations' inability to deliver competitive prices.
5. Random Payment Demands:
Initially, we were told to pay 10k upfront, with the balance due 10 days before the trip. Yet, they started demanding payments randomly during the planning stage, showing poor coordination.
6. Flight Ticket Hassle:
Despite flight bookings being handled by us, they repeatedly asked for full ticket details without explaining why. We offered to share relevant information, but they kept pushing, ignoring our privacy concerns.
7. Incompetent Billing:
Their payment process was riddled with overcharges, as their executives struggled with basic calculations. This inefficiency felt like a deliberate attempt to overcharge.
8. Poor Itinerary Management:
We booked the most expensive room at Sinclair's Bay View, yet promised early check-in was not arranged. After a sleepless overnight journey, we were left waiting at reception for over an hour. Furthermore, they booked an 8:30 am ferry, forcing an unnecessarily early check-out, even though the hotel’s policy was 10 am.
9. Subcontracting Mess:
We later learned that Jeeto Vacations had hired a third-party vendor, who in turn hired another local vendor. This multi-layered setup left us paying more while receiving poor service.
10. No Customer Support or Escalation Matrix:
Despite multiple requests, they refused to share top management's contact details. Emails to seniors were ignored, leaving us no way to escalate issues.
Conclusion: Jeeto Vacations' lack of professionalism, false commitments, and inefficiency ruined our trip. Their focus was on profiteering rather than delivering a quality experience. If you value your time and money, stay far away from Jeeto Vacations!
Highly recommended
The approach and support of staffs was commendable. I am happy with zeto vaccination
Mislead
Nothing I liked. These ppl are just misleading they take money and escape..
Jeto Vacations replied
(04 Dec, 2024)
Dear Prashant sir,
We are sorry for the experience. But we could not find any record with this name. Can you please contact us, we can evaluate your case and provide best possible resolution.
Excellent
Excellent
Hospitality
Excellent
Place is beautiful.people are friendly and professional. Hotel in Ha Noi and Hu Chi Minh are congested.
Very good planning and response is slow.
What's Good: Management of entire trip with local support and food
What's Not Good: Slow response at india , communication is not cler
Address
F-76,2nd floor, Saidulajab, Saket, Delhi, 110030, India
Destinations covered by Jeto Vacations
Maldives, Mauritius, Singapore, Sri Lanka, Thailand, Ladakh, Kerala, Bali, Dubai, United Arab Emirates, Indonesia, Malaysia
Services Offered by Jeto Vacations
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Visa